RBM of Alpharetta

Jon made my car buying experience so seamless! He constantly and quickly communicated with me, answered any questions I had, and made me feel confident with buying a car at RBM. He was extremely k He constantly and quickly communicated with me, answered any questions I had, and made me feel confident with buying a car at RBM. He was extremely kind and intelligent, and not pushy whatsoever. The finance manager also was very kind and answered any questions I had. I will absolutely be buying my next car here, as my previous Mercedes was bought from this location as well. 10/10 all around! More

Amazing service very professional hopefully they continue the same service and process Very genuine customer service very happy the same service and process Very genuine customer service very happy More

Fantastic quick communication from Linda Luu. Simple painless deal point negotiations. Simple fast deal closing with Rachel. There cannot be an easier or quicker way to purchase a car anywhere! Simple painless deal point negotiations. Simple fast deal closing with Rachel. There cannot be an easier or quicker way to purchase a car anywhere! More

A First-Class Experience at RBM of Alpharetta – Thanks to Reza Azizi I recently purchased a Mercedes GLE 450e from RBM of Alpharetta, and I can confidently say this was one of the most exception Thanks to Reza Azizi I recently purchased a Mercedes GLE 450e from RBM of Alpharetta, and I can confidently say this was one of the most exceptional car-buying experiences I’ve ever had. From start to finish, Reza Azizi provided a level of professionalism and personal care that set the tone for a seamless and enjoyable process. * **Reza Azizi’s Personal Touch:** Reza wasn't just knowledgeable—he was genuinely invested in making sure the vehicle matched my needs and preferences. His attention to detail, patience, and thoughtful communication made the experience feel tailor-made and pressure-free. * **Professionalism & Integrity:** At every stage, Reza demonstrated top-tier professionalism. He walked me through every detail of the GLE 450e with clarity and honesty, making the complex process both simple and enjoyable. * **RBM of Alpharetta Team Support:** The entire RBM team was equally impressive—courteous, efficient, and aligned with Reza’s high standards of customer service. It’s clear that this dealership is committed to excellence across the board. * **Outstanding Vehicle, Exceptional Service:** The GLE 450e is a phenomenal vehicle, but what made this purchase truly memorable was the service I received. Reza and the RBM team elevated the entire experience from a transaction to a milestone. I’m extremely pleased with both my vehicle and the exceptional customer service I received. I highly recommend Reza Azizi and RBM of Alpharetta to anyone looking for a luxury automotive experience that’s truly a cut above the rest. More

My experience at this dealership was an Amazing Devine appointment, thanks to the leader ship of Danberry and Martin Hina! I came to the dealership to test drive a black, and a gray, GLE 450. While waitin appointment, thanks to the leader ship of Danberry and Martin Hina! I came to the dealership to test drive a black, and a gray, GLE 450. While waiting to test drive the cars I was talking with Martin and I told him I really wanted a red car. He said he thought they had one. Sure enough, Martin found the car I have been praying about getting for several months! I was extremely excited to have found my car! Dan and Martin made the sales process move smoothly due to their knowledge and experience. They both showed a great deal of patience explaining every detail and answering all my many questions. Even when I was not sure I was making the right choice, Dan gave me time to think and discuss the issue with my son by phone. He also answered my sons questions making sure we both understood all details. I greatly appreciate Dan and Martin taking the time to make sure I felt secure in the purchase of my car. I would highly recommend these two professional sales gentlemen to anyone! They are certainly an asset to this company! More

Don Ratajski is the service advisor who I have been with working with since I first got my car from this dealership. He is always such a joy to work with and always makes the stressful task of getting my ca working with since I first got my car from this dealership. He is always such a joy to work with and always makes the stressful task of getting my car serviced such an easy transition. I truly appreciate his professionalism and kindness and it has been a pleasure to have him as my service advisor. More

My purchase of a 2024 Sprinter cargo van from Sheaffer was an outstanding, pleasant experience. I felt very valued as a customer. Sheaffer was professional, friendly, courteous, knowledgeable, and caref was an outstanding, pleasant experience. I felt very valued as a customer. Sheaffer was professional, friendly, courteous, knowledgeable, and carefully went through all the details of my van. He was very helpful in pairing my phone and activating my Mercedes me ID when I was unable to do so myself. I am a very satisfied customer! More

I've worked with Sheaffer for many years and each time he is a pleasure to do business with. He always takes the time to explain all the new details and get the paperwork done in short order. I would highly is a pleasure to do business with. He always takes the time to explain all the new details and get the paperwork done in short order. I would highly recommend Sheaffer without reservation. More

I recently purchased a Mercedes GLC E350 from RBM of Alpharetta and had the pleasure of working with Lori Mohr as my sales representative. From the moment I arrived, Lori made the entire experience smoo Alpharetta and had the pleasure of working with Lori Mohr as my sales representative. From the moment I arrived, Lori made the entire experience smooth, efficient, and genuinely enjoyable. I came to the dealership knowing exactly which vehicle I wanted and was hoping for a streamlined, no-hassle buying process. Lori delivered just that. She was incredibly friendly, professional, and informative, making sure I had the opportunity to test drive the specific car I was interested in. What stood out most was Lori’s flexibility and commitment. With my demanding work schedule, I needed to move quickly, and she went above and beyond to accommodate me—even coming in on her day off to finalize the release of the vehicle. That level of dedication and customer service is rare and truly appreciated. I highly recommend RBM of Alpharetta and especially Lori Mohr if you're looking for a seamless car-buying experience with someone who genuinely puts the customer first. More

It is a pleasure to write this 5 star review and share my very positive experience at RBM, Alpharetta. I am very appreciative of the competence and responsiveness of Daren Ball, Service Advisor, and the inc very positive experience at RBM, Alpharetta. I am very appreciative of the competence and responsiveness of Daren Ball, Service Advisor, and the incredibly helpful information and further repairs from Jody Shellenbarger, Shop Foreman. It is great that each is so committed to competent service work, and to caring customer service; a fantastic experience. I really appreciate both Daren and Jody; thank you both! I brought my RV for service work, and even though I live out of town, when I am in the area travelling, I will be sure to make an appointment as needed. My RV is running great after the competent service at RBM. Again, thank you all! Bob G. More