RBM of Alpharetta

Purchased Brand New Car - Great Experience! I worked with Reza Azizi in purchasing my largest purchase ever. Reza was incredibly patient and kind, and answered the many questions that I had abo I worked with Reza Azizi in purchasing my largest purchase ever. Reza was incredibly patient and kind, and answered the many questions that I had about each car I was interested in purchasing. Needless to say, I walked out of the dealership with a huge grin and keys to a brand new vehicle. Will definitely be going back! More

Over the Top from A-Z George was a complete pleasure to work with. Knew his vehicles and was extremely patient with no pressure. He was completely willing to show me ever George was a complete pleasure to work with. Knew his vehicles and was extremely patient with no pressure. He was completely willing to show me every car on the lot if I asked and the detailed differences between each one. Love it. The E350 sold itself but George was one of the key differences in purchasing from RBM than the other dealerships I visited. No concerns and if I have any I feel RBM and George will make it right. More

Fantastic! Purchasing a new car was a wonderful experience thanks to Vadim Russu! There was no pressure whatsoever, and he wanted to give my family and I only th Purchasing a new car was a wonderful experience thanks to Vadim Russu! There was no pressure whatsoever, and he wanted to give my family and I only the best treatment throughout this process! Vadim really took the time to work with us to make sure we were satisfied 100% with the end result and we couldn't be happier! Vadim is a genuine person that only wants the best for his customers! More

Great experience at RBM I worked with a great sales rep George Timmes who didn't try to pressure me; he gladly took me on a test drive and answered all of my questions. bein I worked with a great sales rep George Timmes who didn't try to pressure me; he gladly took me on a test drive and answered all of my questions. being more of an Audi guy, I didn't know too much about the MB model that I was looking at. He had infinite patience and after a really fun test drive, we went back to look at inventory on the lot being the last day of the year. We selected two vehicles to narrow down the focus and he gave me as much time as needed before I decided on the vehicle and the offer that I wanted to make. They accepted the offer and we quickly moved to the purchase. Paper work was a snap--easiest car buying process that I've ever been a part of. Ask for George Timmes at RBM--highly recommended sales rep and dealership. More

The most painless car buying experience in recent memory I went in to RBM Alpharetta to buy a certified used E350 (December 2016). I had already identified the car I wanted to buy, and I had done all my home I went in to RBM Alpharetta to buy a certified used E350 (December 2016). I had already identified the car I wanted to buy, and I had done all my homework (comparable pricing, features, trade-in value, financing, offers, etc.) before going in to the dealership. When I reached the dealership, Fabian Tafur came over to help me out. He told me that the car I wanted was still available. Usually at this point the dreaded back-and-forth pricing dance begins. Fabian walked over to his manager and came back with a price....at which point I told him my numbers, and that its either a yes or no, and that I didn't want to sit through the "let me check with my manager" routine. Fabian looked at my numbers for a couple of minutes, and said "done". And that was it; about an hour later, I drove my new car back home. Couple of things to point out here. (a) Could I have squeezed a few more dollars out of this deal? Sure. But I had spent so much time on my numbers that I already knew I was getting a great deal; so the haggling was not worth it (b) Could Fabian have a squeezed a few more dollars out of this deal? Maybe. But he probably knew that my numbers were fair to both parties. Net, net, it was one of the most painless car buying experiences I have had in recent memory. Finally, I wanted to add a special shout-out to Fabian. He was an absolute pleasure to deal with. Straight-talker with a great, friendly attitude. Oh, and ultra-efficient too. Think about it.... I walked in to RBM Alpharetta at about 5.15PM, and was driving my car home by 6.30PM - with EVERYTHING done....incl. trade-in, detailing of new car, financing, paperwork, etc. If/when I go back to RBM Alpharetta for my next vehicle, I am going to ask for Fabian by name. More

Pleasant Experience I recently purchased our first Mercedes E-350 from this dealership. Ron Delvalle was our sales rep. He was patient, and had full knowledge of the car I recently purchased our first Mercedes E-350 from this dealership. Ron Delvalle was our sales rep. He was patient, and had full knowledge of the car that we were interested in. His honest opinions, were very helpful in making a decision. He took great care of us and his efforts were commendable. The dealership in general was excellent, helpful staff, clean and over all a great experience. Highly recommend this place. More

GREAT SHEAFFER CHEEK WAS GREAT.HE KNEW HOW BUSY I WAS AND MADE IT PAINLESS. HE WILL BE THE ONLY PERSON I WILL CALL FOR MY NEXT MERCEDES - BENZ VANS. I WILL SHEAFFER CHEEK WAS GREAT.HE KNEW HOW BUSY I WAS AND MADE IT PAINLESS. HE WILL BE THE ONLY PERSON I WILL CALL FOR MY NEXT MERCEDES - BENZ VANS. I WILL BE CALLING HIM AGAIN VERY SOON. WE REALLY LOVE THIS VAN. More

Great and wonderful experience Very nice guy! Mr cheek was Kind and prompt to sale and explain all the details about my new purchase. I will definitely recommend him to my friends Very nice guy! Mr cheek was Kind and prompt to sale and explain all the details about my new purchase. I will definitely recommend him to my friends and family. I will sure see him again soon. More

First Mercedes at RMB of Alpharetta I had a wonderful experience buying GLC 300 from Kyle Edson and would highly recommend Kyle to all my friends. Everyone at RBM was friendly and helpfu I had a wonderful experience buying GLC 300 from Kyle Edson and would highly recommend Kyle to all my friends. Everyone at RBM was friendly and helpful. Thank you! More

Understanding the team concept I was impressed with the manner in which all employees seemed to know the true meaning of "team concept". When you leave this franchise you feel that I was impressed with the manner in which all employees seemed to know the true meaning of "team concept". When you leave this franchise you feel that you have developed a relationship with everyone you worked with. Each employee operated in manner that suggested customer satisfaction was their product. George Timmes our salesperson, saved me several thousand dollars by making sure that I received a pro rata refund for the unused portion of the extended warranty which I had purchased on the vehicle being trading in. In addition George listened and asked questions to learn what was important to me. More