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RBM of Alpharetta

Alpharetta, GA

5.0
5,304 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,304 reviews

November 21, 2016

Best service department in Atlanta I have used the team at RBM Alpharetta for various service needs. All have been met and exceeded. Don Ratajski and Jerry Peek are some of the best in More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2016 -

RBM of Alpharetta responded

Thank you Ed. We appreciate all of your kind words and thank you for your business. We are glad to hear Don could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

November 20, 2016

True Professional No need for games with George. He guides you through the buying process, and gives you event minute of time that you need along the way. True profes More

by bob
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Wang, George Timmes
Nov 21, 2016 -

RBM of Alpharetta responded

Thank you bob. We appreciate all of your kind words and thank you for your business. We are glad to hear George could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

November 19, 2016

Bill Favini is the best, a true professional all the way! SUPERB EXPERIENCE at RBM Alpharetta! BILL FAVINI, our sales associate is a true professional all the way, he provided my husband and I excellent servi More

by Mr. and Mrs. Abel S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Nov 21, 2016 -

RBM of Alpharetta responded

Mr. & Mrs. Abel S, Thank you for the wonderful review. We are pleased to hear that Bill could take excellent care of you during your visit. Congratulations on your new vehicle and we look forward to seeing you in the future. Sincerely, RBM of Alpharetta

November 19, 2016

Vadim and RBM are first class! I had high expectations for my buying experience and Vadim and RBM exceeded them. Vadim is honest, open and straightforward and is backed up by a very More

by keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2016 -

RBM of Alpharetta responded

Congratulations in your new vehicle. We are happy to hear you were completely satisfied with Vadim and your purchase. We look forward to assisting you in the future. Sincerely, RBM of Alpharetta

November 17, 2016

George is the best! This guy is great.! Very friendly and knowable. Thank you and look forward to doing more business with him your dealership in the future. Thank you!! More

by Coatesc24
Customer Service
Recommend Dealer
Yes
Employees Worked With
George Timmes
Nov 21, 2016 -

RBM of Alpharetta responded

Thank you Coatesc24. We appreciate all of your kind words and thank you for your business. We are glad to hear George could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

November 16, 2016

EXCELLENT EXPERIENCE I have worked with Michael Pietrzak many times and always have a great experience. He is knowledgeable and gets the best deal possible. The dealership More

by mdoak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan, Tom Ahern, Michael Pietrzak, Patrick Johnson
Nov 16, 2016 -

RBM of Alpharetta responded

Thank You mdoak. We are glad to hear you are completely satisfied with your new vehicle and our level of customer service. We look forward to assisting you in the future. Sincerely, RBM of Alpharetta

November 16, 2016

Great Buying Experience I want to thank, commend and congratulate Fabian Tafur on the great experience my wife and I had recently in buying our new Mercedes Benz at RBM of Al More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Tafur
Nov 16, 2016 -

RBM of Alpharetta responded

Thank you Gary. We appreciate all of your kind words and thank you for your business. We are glad to hear Fabian could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

November 14, 2016

Pure excellence! Greatest experience thus far! Bill Favini was outstanding on every aspect of the vehicle and requirements for purchase. With a clean environment and s More

by Blanco, Augie444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Denton
Nov 15, 2016 -

RBM of Alpharetta responded

We appreciate all of your kind words and thank you for your business. We are glad to hear Bill could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

November 13, 2016

BEST CAR BUYING EXPERIENCE!!!!! David Wang is the most incredible person you could ever wish to meet. We have bought a number of Mercedes Benz cars from him and he truly makes car bu More

by michelle123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Lavine, David Wang, Lisa Brennan, Sharon Thompson
Nov 15, 2016 -

RBM of Alpharetta responded

Thank You michelle123. We appreciate all of your kind words and thank you for your business. We are glad to hear David could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

November 12, 2016

THE M-B OF ALPHARETTA DREAM TEAM - DAN BERRY AND TERESA COX I have nothing but the utmost of praise for everyone at Mercedes-Benz of Alpharetta, from David Ellis to Peter Leavy and on to the best sales and serv More

by bobscag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Leavy, David Ellis, Teresa Cox
Nov 15, 2016 -

RBM of Alpharetta responded

Thank You so much bobscag. What a wonderful compliment and review. We are happy to hear that you are taken care of so well by the RBM team. We look forward to helping you in the future. Sincerely, RBM of Alpharetta

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