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RBM of Alpharetta

Alpharetta, GA

Overview
Employees
Reviews
Vehicles
5.0
5,303 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,302 reviews

April 11, 2024

We appreciated the courtesy and professionalism shown by the staff from the minute we walked in the dealership. We did not have an appointment. Royce was available to assist us. He listened to us and sho More

by robertburroughs6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royce Worley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist
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Apr 12, 2024 -

RBM of Alpharetta responded

Hi Robertburroughs6, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Royce Worley. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 11, 2024

Explained well about the car features and the buying process is easy. I will recommend. More

by Venky613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

RBM of Alpharetta responded

Hello Venky613, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing top-notch service, and it's always rewarding to know that we've met your expectations. We look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 10, 2024

This was a very well done transaction. Dan was a great communicator, advocate and expediter, and our entire transaction, including paperwork and delivery were good experiences. Would def More

by feketejim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deisi Pizano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

RBM of Alpharetta responded

Hello Feketejim, We can’t thank you enough for your wonderful review! It’s fantastic to hear that Dan Berry provided you with such a positive experience during your visit to our dealership. At RBM of Alpharetta we strive to deliver excellence in every aspect of our service, and its clear that Dan embodies that commitment. We’ll be sure to recognize Dan Berry for his outstanding performance and dedication to customer satisfaction. Thank you for choosing us, and we look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 10, 2024

Royce was awesome to deal with. He followed up and answered all my questions I had before making the final decision to buying the vehicle. He was thorough and made the buying proc More

by Patrickmanalastas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

RBM of Alpharetta responded

Hi Patrickmanalastas, Thank you for your kind words! We are thrilled that Royce Worley made your experience at our dealership memorable and enjoyable. Providing top-notch service is our priority, and it’s wonderful to hear that Royce exceeded your expectations. We’ll be sure to share your feedback with Royce Worley and commend hi for his exceptional service. We appreciate your business and look forward to welcoming you back to RBM of Alpharetta! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 09, 2024

Pleasant experience. Royce was a great guy to work with. No pressure and great follow up. More

by karenchapman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

RBM of Alpharetta responded

Hi Karenchapman, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Royce Worley and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 09, 2024

Although my Mercedes GLE AMG 63 took awhile for it to be delivered to the Dealership, it was well worth the wait. And Royce Worley was a great sales representative that kept me updated at all times on the s More

by Randy.Francis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

RBM of Alpharetta responded

Hello Randy.Francis, Congratulations on your gorgeous Mercedes-Benz! Thank you for choosing RBM of Alpharetta. It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Royce Worley ensured you had a great time while searching for the perfect vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 06, 2024

Rbm was really helpful in finding car that fit our needs! They have a great selection! Linda our sales lady was very patient and diligent throughout the entire process! More

by CookeGerard88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

RBM of Alpharetta responded

Hello CookeGerard88, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Linda Luu. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 03, 2024

I have bought 3 Mercedes from this dealership and have always enjoyed excellent service from both sales and maintenance departments More

by Gordon
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

RBM of Alpharetta responded

Hi Gordon, On behalf of our team, thank you for your fantastic review! Your loyalty to RBM of Alpharetta is deeply appreciated. It's been a pleasure assisting you, and we're thrilled to have earned your trust. We're here for you whenever you need us and look forward to serving you again in the future. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
March 31, 2024

Once again, we had the pleasure of working with Dan Berry. Dan found us a beautiful E350 with all the options we wanted. As always, Dan was patient and courteous throughout the process. Dan is a consum More

by jkpg1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
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Apr 02, 2024 -

RBM of Alpharetta responded

Hello Jkpg1985, We can’t thank you enough for your wonderful review! It’s fantastic to hear that Dan Berry provided you with such a positive experience during your visit to our dealership. At RBM of Alpharetta, we strive to deliver excellence in every aspect of our service, and its clear that Dan embodies that commitment. We’ll be sure to recognize Dan Berry for his outstanding performance and dedication to customer satisfaction. Thank you for choosing us, and we look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
March 30, 2024

Very professional easy to work with. .Large selection of cars..personable staff..good location off 400 More

by Coop1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

RBM of Alpharetta responded

Hi Coop1966, Thank you so much for the 5-star review! Best Wishes, Your Friends and Family at RBM of Alpharetta

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