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RBM of Alpharetta

Alpharetta, GA

Overview
Employees
Reviews
Vehicles
5.0
5,346 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,346 reviews

May 01, 2024

I don’t normally write reviews, but Sheaffer truly made this the best car buying experience I’ve ever had. He was super responsive, did everything he said he would, and communicated perfectly at each step More

by davidrodefeld
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

RBM of Alpharetta responded

Hello Davidrodefeld, Thank you for driving five hours to visit us at RBM of Alpharetta! We're grateful for your effort in making the journey. We are thrilled to hear that Sheaffer Cheek provided you with excellent service during your visit. We will be sure to pass on your kind words. If you need any further assistance, feel free to reach out. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
May 01, 2024

This is the 6th vehicle that our family has both from RBM. Always very friendly and helpful. More

by Higgyb54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

RBM of Alpharetta responded

Hi Higgyb54, Thank you for choosing RBM of Alpharetta once again! We're thrilled to have earned your trust for the purchase of your 6th vehicle. Your loyalty means everything to us. We're here to support you in any way we can. Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 30, 2024

Reza is the reason we keep coming back to RBM. His kindness, and professionalism truly represents the standard and quality of the Mercedes Benz legacy More

by MJNeal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

RBM of Alpharetta responded

Hello MJNeal, Thank you for your kind words! We're thrilled that Reza Azizi made your experience at our dealership memorable and enjoyable. Providing top-notch service is our priority, and it's wonderful to hear that Reza exceeded your expectations. We'll be sure to share your feedback with Reza Azizi and commend him for his exceptional service. We appreciate your business and look forward to welcoming you back to RBM of Alpharetta! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 30, 2024

We had the best experience purchasing our new Mercedes with Reza from RBM of Alpharetta! Reza was thoughtful, kind, and engaging and made our buying experience enjoyable! Because of this positive experie More

by Nancy Mucha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

RBM of Alpharetta responded

Hi Nancy, Our team was elated to read that Reza Azizi took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 30, 2024

This is the third car I've bought from Dan and the fourth from RBM. I would not buy a car from any other dealership. There's no pressure to buy a car you don't want just to secure a sale, and no traditional More

by GGB3
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

RBM of Alpharetta responded

Hello GGB3, Wow! Reading your incredibly detailed and positive review brought smiles to all our faces here at RBM of Alpharetta. Thank you so much for taking the time to share your experience with us, and we want to express our sincere gratitude for your kind words about Dan Berry. From your description, it's clear that Dan went above and beyond to ensure that your visit to our dealership was nothing short of exceptional. His dedication to providing outstanding service, coupled with his deep knowledge of the Mercedes brand, truly sets him apart, and we're incredibly fortunate to have him on our team. At RBM of Alpharetta, we're committed to delivering excellence in everything we do, and your feedback reaffirms that we're living up to that commitment. We take great pride in creating memorable experiences for our customers and building lasting relationships based on trust and respect, and it's wonderful to hear that we succeeded in doing just that with you. Your satisfaction is our top priority, and we're here to support you every step of the way on your Mercedes journey. Whether you have questions, need assistance, or simply want to say hello, please know that we're always here for you. Thank you once again for choosing RBM of Alpharetta, and we can't wait to welcome you back to our dealership soon for another outstanding experience! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 29, 2024

RBM was wonderful and very professional! ! It is easy to locate. Everyone there was so friendly and knowledgeable. We Wii’s definitely recommend them to all our friends and family. They made More

by ErwinmorrisBud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

RBM of Alpharetta responded

Hello ErwinmorrisBud, Thank you for your wonderful review! We're delighted that you had such a positive experience with us. Our team works hard to ensure that every customer receives personalized attention and exceptional service, so it's fantastic to hear that we hit the mark with you. We truly appreciate your support and look forward to assisting you with all your automotive needs in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 28, 2024

If you’re in the market for a Benz, RBM of Alpharetta is the place to buy! Go see Lori Mohr for your sales needs, have Rachael hook you up in finance and finish out with Martin teaching you all about your n More

by Suzanne Pool Devine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin with tech
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May 03, 2024 -

RBM of Alpharetta responded

Hi Suzanne, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Lori Mohr ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 26, 2024

Fantastic dealership. ..as one would expect from Mercedes. Lori Mohr was beyond exceptional and the support staff were A+. More

by gadeangelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

RBM of Alpharetta responded

Hello Gadeangelo, Your kind words mean the world to us! Lori Mohr is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 24, 2024

This dealership is super clean, well-stocked and have good deals. Kyle was very professional and provided great customer service. I would recommend him and this dealership to anyone. More

by Rdpk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

RBM of Alpharetta responded

Hello Rdpk, Wow, thank you for your kind words! We're thrilled that Kyle Edson was able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and it's fantastic to hear that Kyle made your car-buying journey memorable and enjoyable. We'll be sure to share your feedback with Kyle Edson and commend him for his outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 23, 2024

Jeff Twiggs is fantastic! !! I love my new car and the whole experience at RBM. More

by Melissa
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

RBM of Alpharetta responded

Hi Melissa, Your kind words mean the world to us! Jeff Twiggs is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

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