Fantastic customer service, Amanda & Joe the best!!!
I had leased a car from Raceway Kia and three weeks later unfortunately got a nail in tire after going through a part of Howell sewers being installed
I had leased a car from Raceway Kia and three weeks later unfortunately got a nail in tire after going through a part of Howell sewers being installed. As a Visiting Nurse I was in a jam. I was working, it was 1 pm in afternoon and had more patients to see. I called dealership, very supportive, stated for me to bring car in to assess. Amanda in service was the best. She was juggling many other customers but took time to coordinate with Joe Aquilar to solve my problem. It was a special tire to be replaced and had to be ordered, they gave me a loaner car so I could finish seeing my patients and get through my day. I picked up my car all done with a beautiful car wash next day!! I had a Subaru in past and never got the customer service Raceway Kia gave me. In fact I asked my mechanic what was the best car to get when my Subaru started leaking oil, she stated get a "Kia". I love my Sportage. Bottom line is when buying or leasing a car the followup customer service is so important. I will recommend Raceway Kia to all my co workers and friends. Thank you Amanda and Joe for saving the day!!! Also special shout out to Izzy and Ufoma for finalizing my deal when I leased. Sincerely Peggy M. Howell