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Raceway Kia of Freehold - Service Center

Freehold, NJ

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17 Reviews

17 Reviews of Raceway Kia of Freehold - Service Center

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September 23, 2021

Anthony in the service area was an amazing help. He made sure I was taken care of and went above and beyond to make sure I was happy with their service. He is an amazing asset to your team, his concern and More

by Gespinal1025
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Hassaan
Sep 24, 2021 -

Raceway Kia of Freehold responded

Hi, Gespinal1025! Thank you for the 5-star review. We're happy to hear that working with Anthony elevated your experience with us. We hope to work with you again in the future. Have a great day! - Jake Lebowitz, President

September 16, 2020

Worst service experience I have ever received!!! Waited almost 4 hours with no current update on my car, as every one else seated around me was told step by step about their car service and what was going More

by jtree31
Customer Service
Quality of Work
Overall Experience
Recommend Dealer
No
Employees Worked With
July 10, 2020

Not a good experience with the dealership. After another review I gave. they asked me to contact vlad. Which I did and vlad never returned my call. They are a terrible dealership. My business will g More

by Robin L
Overall Experience
Recommend Dealer
No
Employees Worked With
Other Employees : Service depr
May 26, 2020

Thank you! I need to say thank you to Raceway Kia for the excellent service today. I’m so happy, I couldn’t have asked for anymore, you made my day! More

by patbarnosky
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
I have no idea, who to thank, but I do appreciate all involved.
May 28, 2020 -

Raceway Kia of Freehold responded

Thank you for your feedback, glad to hear that our service department provided an excellent experience!

November 23, 2019

Fantastic customer service, Amanda & Joe the best!!! I had leased a car from Raceway Kia and three weeks later unfortunately got a nail in tire after going through a part of Howell sewers being installed More

by Peggy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amanda in Service, Josephe Aquilar, Izzy, Ufuoma Edojah
Nov 25, 2019 -

Raceway Kia of Freehold responded

We appreciate your positive comments regarding our Service Department. We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review. Thanks, Peggy!

November 09, 2019

If I could give negative stars I would! They couldn’t give me a car for free right now to do business with them ever again ! That’s how horrible of a dealership they are! The managers word means nothing More

by Champ345
Overall Experience
Recommend Dealer
No
Employees Worked With
Other Employees : Owner was terrible , Korey Knight
April 20, 2019

STEVE WAS AWESOME I came in due to an issue with my previous car bought in Kia 3 years ago. Steve was amazing trying to find a solution to our problems. We ended up buy More

by Gypsy German
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steven Cirillo
Apr 22, 2019 -

Raceway Kia of Freehold responded

Thank you so much for sharing. While we're sorry to hear about your previous Kia, we're happy you found a new Kia that's better suited for you. Stop by soon and let us know how you're liking it!

February 24, 2019

Leasing to service. Raceway Kia put me in a new sorento at a very affordable price. The service of the dealership is fabulous and from Joe their service manager right t More

by Brianshorr
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : MANNY SHAH
Feb 25, 2019 -

Raceway Kia of Freehold responded

We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.

January 16, 2019

Excellent service I am very pleased to say the Customer service and friendliness of Lauren is Phenomenal. Her greetings make you feel very welcomed and appreciated as a More

by Marvelous Dee
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Daidone
Jan 18, 2019 -

Raceway Kia of Freehold responded

Good to hear your thoughts. We hope you'll recommend us to others who are looking for a new or pre-owned vehicle!

December 15, 2018

Love my car This was a great low pressure easy experiance. Sales man was friendly and knowladgeable. Thanks for all the help with this purchase and making this More

by Tabian313
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
NABIL GHONIAM, RYAN GUDERIAN
Dec 17, 2018 -

Raceway Kia of Freehold responded

We’ll make certain our Service Department sees your review. They’re total professionals, but like everyone else, they enjoy a compliment! Thanks for sharing.

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