Raceway Kia of Freehold - Service Center

I am very pleased to say the Customer service and friendliness of Lauren is Phenomenal. Her greetings make you feel very welcomed and appreciated as a customer.

This was a great low pressure easy experiance. Sales man was friendly and knowladgeable. Thanks for all the help with this purchase and making this so easy

Joe Aguilar & Vito Had me out of there, & on the road in less than an hour. Very happy with their Service Department, and Waiting Area!

Terrible service and quality of work. Once our lease is up we will be gladly taking our business elsewhere. They have no regard for the safety and quality of their vehicles and made a point to tell us there is “nothing that can be done” with our vehicle that has had electrical issues for 6 months now. They even went so far as to ask us to take a video of the problem while driving. Insane. They can’t help us with a problem that is out of our control but they sure have no problem with our payments every month. Will never be shopping with them again.

Currently in a lease with this dealership. We encountered a problem around 6 MONTHS AGO. My car has been back and forth to the dealer 3 times and the problem has not been resolved. At first we were told they don’t give out rental cars (false). The first two times the car was taken to the dealership for the problem was within days of eachother. The third time was a few months later after the problem persisted. After three weeks of no answers and a conversation with the service manager saying “there’s nothing they can do”, my fiancé went to pick up our car. When he turned it on, all of the lights in the car came on, which means either someone left them on or it was the problem acting up. When we got home, my 4 year old climbs in to get in her seat only to find a bag of fishing lures, one of which was open with a hook sticking through the other side of the bag. If it were turned around my daughter would have got a fish hook in her leg. So I guess my car was taken on a fishing trip with one of their employees and he or she left their bag in our car. We pay a lot of money per month for a car that is not only could potentially get me a ticket, but is also unsafe for our children to be in. This dealership has terrible quality vehicles and service. I would never recommend dealing with these people unless you’re in the mood for headache and aggravation.

Korey, thanks for making my mom happy. Her experience was wonderful ! she looks greats in her 2018 Kia. Your customer centric approach is well appreciated.

Lauren the service consultant, Vito the technician and Joe Aquilar the manager were all helpful, knowledgeable, professional, friendly and excellent communicators. They did a great job with a complicated repair on my 2018 Kia Sorento.

We just had our SORRENTO MODEL KIA at Raceway Kia JOE service Vito Mechanic were great!! will use them always! so should you! They're excellent

I brought in my car for the first time today because I was smelling what seemed to be an oil leak while I was driving. They made an appointment with me immediately over the phone, and took care of me within minutes of my arrival. They offered me a complimentary ride home, however I didn't need to take advantage of this, as they took my car right in, led me to a very nice waiting room and located and fixed the problem relatively soon. They also give me a free terrific car wash! I highly recommend them :-)