About Us
Copyright 2019 DR Media Holdings, LLC
Search
Back

Raceway Kia of Freehold - Service Center

4.1

9 Lifetime Service Reviews

4044 U.S. 9, Freehold, New Jersey 07728

9 Reviews of Raceway Kia of Freehold - Service Center

Sort by Write a review
January 16, 2019

"Excellent service "

- Marvelous Dee

I am very pleased to say the Customer service and friendliness of Lauren is Phenomenal. Her greetings make you feel very welcomed and appreciated as a customer.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Daidone
Jan 18, 2019 -

Raceway Kia of Freehold responded

Good to hear your thoughts. We hope you'll recommend us to others who are looking for a new or pre-owned vehicle!

December 15, 2018

"Love my car"

- Tabian313

This was a great low pressure easy experiance. Sales man was friendly and knowladgeable. Thanks for all the help with this purchase and making this so easy

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
NABIL GHONIAM
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
RYAN GUDERIAN
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 17, 2018 -

Raceway Kia of Freehold responded

We’ll make certain our Service Department sees your review. They’re total professionals, but like everyone else, they enjoy a compliment! Thanks for sharing.

June 23, 2018

"Awesome Customer Service!"

- Lindarella

Joe Aguilar & Vito Had me out of there, & on the road in less than an hour. Very happy with their Service Department, and Waiting Area!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Aguilar
May 26, 2018

"Disappointing "

- KristinHart529

Terrible service and quality of work. Once our lease is up we will be gladly taking our business elsewhere. They have no regard for the safety and quality of their vehicles and made a point to tell us there is “nothing that can be done” with our vehicle that has had electrical issues for 6 months now. They even went so far as to ask us to take a video of the problem while driving. Insane. They can’t help us with a problem that is out of our control but they sure have no problem with our payments every month. Will never be shopping with them again.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jake Lebowitz
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Greg Covino
Feb 12, 2018 -

Raceway Kia of Freehold responded

Kristen, We are so glad we could take care of you and your fiance and just know that we are always here to take care of you! At Raceway KIA you always finish first and we promise to be here for you as our lifelong customer! Jake Lebowitz General Manager Raceway KIA of Freehold

May 26, 2018

"Horrible service"

- KristinHart529

Currently in a lease with this dealership. We encountered a problem around 6 MONTHS AGO. My car has been back and forth to the dealer 3 times and the problem has not been resolved. At first we were told they don’t give out rental cars (false). The first two times the car was taken to the dealership for the problem was within days of eachother. The third time was a few months later after the problem persisted. After three weeks of no answers and a conversation with the service manager saying “there’s nothing they can do”, my fiancé went to pick up our car. When he turned it on, all of the lights in the car came on, which means either someone left them on or it was the problem acting up. When we got home, my 4 year old climbs in to get in her seat only to find a bag of fishing lures, one of which was open with a hook sticking through the other side of the bag. If it were turned around my daughter would have got a fish hook in her leg. So I guess my car was taken on a fishing trip with one of their employees and he or she left their bag in our car. We pay a lot of money per month for a car that is not only could potentially get me a ticket, but is also unsafe for our children to be in. This dealership has terrible quality vehicles and service. I would never recommend dealing with these people unless you’re in the mood for headache and aggravation.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service manager - Joe, Greg Covino
March 20, 2018

"Great Experience "

- Marvelous Dee

Korey, thanks for making my mom happy. Her experience was wonderful ! she looks greats in her 2018 Kia. Your customer centric approach is well appreciated.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Korey Knight
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 15, 2018

"Raceway Kia service did great work with a complicated repair"

- DanZ

Lauren the service consultant, Vito the technician and Joe Aquilar the manager were all helpful, knowledgeable, professional, friendly and excellent communicators. They did a great job with a complicated repair on my 2018 Kia Sorento.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Aquilar, Lauren Daidone
January 16, 2018

"Great New OWNERSHIP"

- Boipsy

We just had our SORRENTO MODEL KIA at Raceway Kia JOE service Vito Mechanic were great!! will use them always! so should you! They're excellent

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
JOR ,VITO, Greg Covino
September 13, 2017

"Excellent Service!!!"

- Elyse Zebede

I brought in my car for the first time today because I was smelling what seemed to be an oil leak while I was driving. They made an appointment with me immediately over the phone, and took care of me within minutes of my arrival. They offered me a complimentary ride home, however I didn't need to take advantage of this, as they took my car right in, led me to a very nice waiting room and located and fixed the problem relatively soon. They also give me a free terrific car wash! I highly recommend them :-)

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Aquilar and Vito
1
1 - 9 of 9 results