
Rallye Acura
Roslyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,143 reviews
Usually great experience, my last visit diappointed. I ordinarily love your service experience. I purchased my 2007 MDX from Rallye & had most of my service done there. A few weeks ago I brought the car I ordinarily love your service experience. I purchased my 2007 MDX from Rallye & had most of my service done there. A few weeks ago I brought the car in for a B13 routine service. It went smoothly and my service consultant Keeyoung Moon was very efficient and friendly. The day I got the car home, the alarm went off soon after I locked the car. Thereafter it went off 5 more times over the following few days which was every time that I locked the car. I called service back and brought the car back. I waited for the repair and after a short time Mr Moon came into the waiting room and told me that the problem was a failed front hood latch and needed a new latch and alarm sensor which was about a $450 repair for parts and labor. I questioned him that It seemed obvious to me that the latch was damaged during the previous service.I based that belief on the fact that the alarm never went off ever in the 11 years I've owned the car and then immediately after the service visit it went off every time the car was locked. Mr Moon was very courteous and got permission to give me 10% off parts and labor. While I appreciate that gesture, I don't believe that it enough given the obvious culpability. Could this failure be a coincidence? Obviously, but realistically I believe it is a result of the previous service visit and I should have been compensated more significantly. Best regards, Stephen Porpora More
Best Car Buying/Leasing Experience Always I have been doing business with this dealership for over 10 years and always receive the same exceptional service. They made my last lease swap incred I have been doing business with this dealership for over 10 years and always receive the same exceptional service. They made my last lease swap incredibly easy. I also have to say that the service staff is impeccable as well. They all really make you feel like family and go out of their way to make you and keep you a happy customer in all areas of the dealership. Over the course of the buy process people from both sales and service that I have worked with in the past all said hello and made sure I was having an excellent experience. More
With one exception- excellent all the way around Very professional all the way around. Pricing, service and follow up all done very well. However, would strongly recommend that an in-house signer be Very professional all the way around. Pricing, service and follow up all done very well. However, would strongly recommend that an in-house signer be authorized to approve outgoing checks to avoid delays More
NYS Inspection My NYS Inspection was completed in a most efficient manner. I was on my way out in less than one hour with a very clean, freshly washed car. Much th My NYS Inspection was completed in a most efficient manner. I was on my way out in less than one hour with a very clean, freshly washed car. Much thanks to Chad Tammaro and Enza Comito who always treat me not like a customer, but instead as a friend. More
Awesome I have been a client of Rallye Acura for the last 11 years. Purchasing vehicles and having them serviced at the facility. Everyone has always been pol I have been a client of Rallye Acura for the last 11 years. Purchasing vehicles and having them serviced at the facility. Everyone has always been polite, helpful, professional, and honest. I can't ever remember a bad experience. I'd highly recommend Rallye to anyone. Chad, Enza, and Norman are especially helpful and eager to give the best possible service at everyone of my visits. I have heard numerous instances where clients feel they have been completely ripped off by their dealerships. I will never be told to get something repaired unless it is absolutely necessary. More
Outstanding! I have purchased one Acura in the past and this will be my third lease from Rallye. They are nothing short of amazing. From my salesman, Anthony Per I have purchased one Acura in the past and this will be my third lease from Rallye. They are nothing short of amazing. From my salesman, Anthony Pergolizzi, to the store managers, Jay and Joe, from Enza and the rest of the service staff - everyone bends over backwards to make sure you have a positive experience. Beautiful dealership and a very professional and attentive staff. I've been spoiled and cannot think of going elsewhere! More
Everything was great and fast . However, I hope they would negotiate the sale price. The price was average for the MDX WITH TECH PACKAGE. I would lease another Acura . However, I hope they would negotiate the sale price. The price was average for the MDX WITH TECH PACKAGE. I would lease another Acura More
Happy customer I have purchased 5 new cars from Rallye over 15 years. I will buy another one if ever I am getting another car. The staffs are professional and knowle I have purchased 5 new cars from Rallye over 15 years. I will buy another one if ever I am getting another car. The staffs are professional and knowledgeable of their cars and customer needs. The service department informs the customer of service need and time. More
Exceptional service I have been coming to Rallye for service since I purchased my vehicle in 2002 and have always been pleased with the service. Once I was introduced to I have been coming to Rallye for service since I purchased my vehicle in 2002 and have always been pleased with the service. Once I was introduced to service consultant, Chad Tammaro, I feel the quality of care & service was elevated, Chad always takes the time to explain the service required & keeps me apprised of the repair status. He is very knowledgeable, professional & friendly. Customer service is his top priority. More
2018 Acura MDX Chad Tammaro is the man to see for all your needs. He listens to your concerns and addressed all of my issues with my MDX. Chad provides exceptional s Chad Tammaro is the man to see for all your needs. He listens to your concerns and addressed all of my issues with my MDX. Chad provides exceptional service. If you have any issues or just need services I would recommend Chad at Rallye Acura. More