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Rallye Acura - Service Center

Roslyn, NY

4.8
2,099 Reviews

2,099 Reviews of Rallye Acura - Service Center

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July 28, 2019

Good and quick service Richard the service agent was effectively to get car serviced in and out to keep the waiting time to minimum. He made a tip for next appointment by sp More

by kennyli99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Rallye Acura responded

Thank you for sharing your review with us! We're so happy to hear that Richard was so helpful during your service visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

July 28, 2019

Routine service Car was ready quickly. Every needed service was addressed. They didn’t push other services on me. Very easy to contact my service advisor via text. More

by IRA_GOLDBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Rallye Acura responded

Thank you for sharing your review with us! We're so happy to hear that your service visit went so well! We appreciate your recommendation. We appreciate your recommendation! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager

July 25, 2019

Great The service department was very helpful, especially Chad who handled my issue and saw it through the end . They gave me a loaner which was very helpf More

by roccojsforza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keeyoung Moon
Jul 26, 2019 -

Rallye Acura responded

Thank you for sharing this thoughtful review. We're so happy to hear that our service team has made your experiences so enjoyable and helpful. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

July 25, 2019

Chad and Enza and also Jay My wife and I have been dealing with Jay Chad and Enza close 10 years if not more never at a dealer ship have we ever been treated with such kind More

by JFUCCI807
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Rosenthal, Enza Comito
Jul 26, 2019 -

Rallye Acura responded

Thank you for taking the time to share your review with us. We're so happy to hear that our team has been so helpful throughout the past 14 years and have always made your experiences so enjoyable. Thank you for choosing Rallye Acura! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 22, 2019

Ten stars Great service with great staff. Totally recommend Rallye service Acura because of their accurate knowledge with your car need and friendly service. As More

by Rinzler03ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
Jul 22, 2019 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us! We're so happy to hear that you had such a great service experience while working with our team. We appreciate your recommendation! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 21, 2019

Awesome Servixe My service advisor was exceptional! I would definitely want him again to take care of me. He fully explained the everything and took very good care of More

by Ron S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Egan
Jul 22, 2019 -

Rallye Acura responded

Thanks, Ron, for sharing your feedback with us! We're so happy to hear that you've had exceptional experiences with your service advisor! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 17, 2019

Quick Service Repair for urgent issue I had an issue with the front passenger windshield strip coming loose while driving home from out of state. I went directly to the dealership when I a More

by MyRosCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2019 -

Rallye Acura responded

Thank you for taking the time to share your review with us! We're so happy to hear that your experience while working with our service team went so well and we were able to quickly resolve the issue. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 08, 2019

Excellent customer service Very kind and knowledgeable team whom I have worked with for more than 10 years I have now bought or leased 4 cars from ralleye and highly recommend More

by SCOVEY1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Rallye Acura responded

Thank you for sharing your experience with us! It is a pleasure to have you apart of the Rallye family for over 10 years now and to know that we have been providing you with great customer service. Please do not hesitate to reach out with any questions, We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 08, 2019

Great service, quality workmanship Rallye Acura represents what you would expect from an Acura. The manager Norman and service rep Chad Tamaro took care of my service needs expertly. More

by Allan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito, Norman Ryder
Jul 08, 2019 -

Rallye Acura responded

Thank you, Allan, for taking the time to share these kind words. It is a pleasure to hear that our team has made your experiences so enjoyable. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 08, 2019

Things got better Unfortunately, the young man who checked us in was borderline surly. . Not a good intro to Rallye service. However, after we were interviewed by our More

by lindam
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Jul 08, 2019 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced when you first came in. If you would like to further discuss this with our team, please feel free to reach out. We are happy to hear that your service experience with our manager did go over well and that you were satisfied with the service. We hope to see you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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