Rallye Acura - Service Center

Terrific service!! Chad Tammaro was professional, knowledgeable, and courteous. He answered all my questions and addressed all my concerns. Chad should be commended for Chad Tammaro was professional, knowledgeable, and courteous. He answered all my questions and addressed all my concerns. Chad should be commended for his outstanding customer service. More

Incredible experiences with every visit Have been bringing my Acura TSX to this dealer as initially it was convenient for work. Though over time, I now only trust my vehicle here at Rallye. Have been bringing my Acura TSX to this dealer as initially it was convenient for work. Though over time, I now only trust my vehicle here at Rallye. Now have an Acura TL and continue to get my service done here. Though I have a dealership nearby my home (smithtown) the experience, expertise, and honesty I receive [at Rallye] has me coming back. Chad is an incredible service advisor who cares about your vehicle and will ensure you are taken care of. If there are other issues found during a visit he will sit with you and explain what needs to be done or even show you himself. Hard to find a place you can trust these days, but they do very well and continue to have my business. More

Excellent Customer Service As is usual to this particular Dealership, it seems - the Customer Service is far Superior over others. I have dealt with several different dealership As is usual to this particular Dealership, it seems - the Customer Service is far Superior over others. I have dealt with several different dealerships and Rallye Acura is by far a leader in their field. I appreciate the friendly , prompt professionalism shown to me while there . They show that they care about me and my time. Will continue to be a loyal customer for a long time. More

Great service but certain job are way overpriced! I have been going to rallye acura for the past 10 year with my Acura MDX. The service dept has always been great. I have work with Chad Tammaro (s I have been going to rallye acura for the past 10 year with my Acura MDX. The service dept has always been great. I have work with Chad Tammaro (service advisor) for many years and he always treat you with respect and honest with you. Can't said enough good things about him. Recently, I also work with Mr. Keeyoung Moon (service advisor). He was also very pleasant to work with. Overall experience with the service dept has been very positive. The price is not cheap, but you expect that from the dealer. The peace of mind is priceless. Keep up the good work!! Btw, Enza is great too. Always follow up with the customer after the visit. Addendum Again service you get is great. We all expect dealer charge more than other car service center. People still go there for peace of mind. But to charge over $230 for a 5-10min job is just way overprice. Recently I got a quote for my mdx that the rear window spray is missing and need to be replace. The quote is $255. I was able to get the part for about $20 and fix it on my own in 5-10min. Choose wisely what you want it to be done. Henry Lam More

1st service after purchase - very satisfied! Made the appointment online, drove up to the Service Area and was checked in right away. Keeyoung Moon was my Service Advisor. Aside from the oil chan Made the appointment online, drove up to the Service Area and was checked in right away. Keeyoung Moon was my Service Advisor. Aside from the oil change, Keeyoung took care of an issue with the FCW system consisting of dirt blocking the sensor and some scuff marks on the hood. The service was completed as promised in 90 minutes. There was water, tea, coffee in the lounge, and conference room was available. Free wifi. More

Exceptional & responsive service The Rallye Acura team really makes your service experience delightful. I purchased my car from Rallye in 2008 and continue to bring my car in for ser The Rallye Acura team really makes your service experience delightful. I purchased my car from Rallye in 2008 and continue to bring my car in for service to see Chad and team at Rallye. I trust them to tell me what needs to be done to keep my car in perfect condition. The experience at Rallye is truly #1. The great service and friendly faces keep me going back and look forward to my next purchase at Rallye! More

Chad and Julio made the experience very efficient. Chad and Julio provide excellence guidance and support! I look forward to working with them when I am at the dealership. They answer my questions and Chad and Julio provide excellence guidance and support! I look forward to working with them when I am at the dealership. They answer my questions and offer excellent advise. More

they messed up, but that's ok ok, maybe that's not the title you want to read, especially when dealing with your car's service...but it all has to do with honesty and respect for t ok, maybe that's not the title you want to read, especially when dealing with your car's service...but it all has to do with honesty and respect for the customer. I've been taking my car to Rallye for over 7 years and have had a great overall experience. I recently brought my TSX in for its state inspection & a service. After getting home, I noticed a fairly large scratch on my car, most likely from the complementary car wash. I immediately called up Chad, and he asked me to come back in so that he could take care of it for me. He immediately had the scratch buffed out, and apologized for the mistake. I truly believe that I get excellent service from Chad and from Rallye, and that I'm not treated like just another customer. As I mentioned before, they made a mistake. But what I feel separates Rallye from other dealerships is that they own up to their (very few) mistakes and do what they can to ameliorate them. More

No worries with Chad I have been seeing Chad for all my Acura needs for the past ten years. I cannot imagine dealing with anyone else for my car needs and I never want to I have been seeing Chad for all my Acura needs for the past ten years. I cannot imagine dealing with anyone else for my car needs and I never want to! I hope Chad stays with Rallye forever! I have never hesitated to do anything Chad has recommended because he only has my best interest in mind and would never sell me unnecessary services. I'm lucky to have Chad and so is Rallye and all their customers! More

Outstanding service and service consultant. I recently completed my service appointment at Rallye Acura in Roslyn. Professional and proficient as usual, thanks to my long-term service consultan I recently completed my service appointment at Rallye Acura in Roslyn. Professional and proficient as usual, thanks to my long-term service consultant,Chad Tammaro. Chad makes you feel that his decisions,involving your car,are always in your best interest not the dealership. Rallye Acura is lucky to have Chad Tammaro as the face of their Service Department. More