Rallye Acura - Service Center

As usual always great service and care ! ! Can not compare with other dealers , always make customer happy !! I really appreciate it. ! Can not compare with other dealers , always make customer happy !! I really appreciate it. More

I have been dealing with Rallye Acura for about 20 yrs. 5 star all the way. Danny Parc and GMJoe deserve great accolades. Great team 5 star all the way. Danny Parc and GMJoe deserve great accolades. Great team More

The service was excellent. The staff were professional.The wait time was minimal.I will be back !!!! The staff were professional.The wait time was minimal.I will be back !!!! More

Chad and Enza are the greatest asset to the dealership ! So sorry to hear that Enza is leaving ! So sorry to hear that Enza is leaving ! More

The recall repair on my Acura Integra couldn't be performed because the "parts were not in stock." Yet the Acura dealership in Huntington had the parts in stock and performed the repair without delay performed because the "parts were not in stock." Yet the Acura dealership in Huntington had the parts in stock and performed the repair without delay. More

I visited Rallye Acura for a minor technical issue that reasonably could have been handled in 30-60 minutes. I was there, however, for 2 hours and 20 minutes. It might have been longer had I not enlisted t reasonably could have been handled in 30-60 minutes. I was there, however, for 2 hours and 20 minutes. It might have been longer had I not enlisted the aid of Enza Comito, who intervened to get a service advisor to assist me after a 20 minute wait. She has always been very pleasant to deal with*, as was the advisor on this occasion, Jeorgio LLantino. Their nice disposition, however, doesn’t translate into an efficient service department experience. It was an hour before the task was begun by the technicians. Part of the problem is the fact that they conduct a large number of unauthorized inspections in order to recommend more repairs. This experience was not as bad as the one I had in December, but still it was disappointing. In dealing with the Rallye service department lately, I’ve felt that things were not handled in a professional, customer-considerate fashion. *she and the advisors have offered excuses for slow service, such as, they don’t have enough qualified technicians for the particular repair, around the holidays technicians aren’t working, sick staff members were sent home to prevent the spread of illness, etc. More

I always receive excellent service from Ralle Acura. They care about their customers and always follow up. They care about their customers and always follow up. More

Chad always makes sure we get excellent service and provides complete explanations. We'll definitely keep coming back. provides complete explanations. We'll definitely keep coming back. More

As usual all good service feedback on work to be done Chad is always on top of your car's needs Very good experinence done Chad is always on top of your car's needs Very good experinence More

Julio definitely wasn’t a hard sell. He let me know my options answered all questions and then I took the whole package on my own. I’m hoping for a good experience with my new vehicle. He let me know my options answered all questions and then I took the whole package on my own. I’m hoping for a good experience with my new vehicle. And that spending the extra money will pay off in the end. More