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Rallye Acura - Service Center

Roslyn, NY

4.8
2,076 Reviews

2,076 Reviews of Rallye Acura - Service Center

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April 14, 2023

Went there for my first servicing of 2023 MDX. The car had parking sensor issues from day one and was told it would be fixed when i bring it back for servicing. On the servicing day, they told me More

by SUPRAKASH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny Persaud
Apr 19, 2023 -

Rallye Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Stefanie Horn (GM) 516-625-7070

April 12, 2023

Great great great great . . attentive and friendly Would definitely recommend and would return AWESOME THANK More

by Paidcheco
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas sales department ??????????
Apr 12, 2023 -

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

April 11, 2023

Excellent and dedicated personnel, whose personal approach demonstrates great command and knowledge of the vehicle inspiring great confidence in the service received. More

by RAJCONSULTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

April 11, 2023

Danny is an excellent sales person. He has a lot of talents for cheering client . More

by JAMESCHUN1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Rallye Acura responded

James, Thank you so much for your kind words for Danny, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

April 11, 2023

Rallye Acura did a great job on my oil change. I will definitely continue business with them More

by charlieroc163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Rallye Acura responded

Charlie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

April 11, 2023

The dealership was very knowing to there vehicles , I explained what I wanted and what I needed and they supplied the right car More

by JTISEO2
Recommend Dealer
Yes
Employees Worked With
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Vergez, Jennifer Velazquez
Apr 12, 2023 -

Rallye Acura responded

Thank you for your very kind review. Jonathan, Jennifer, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

Apr 12, 2023 -

JTISEO2 responded

That's why I keep coming back

April 11, 2023

Solid experience with easy transaction. Would buy from Rallye again for all of my vehicle needs. Thomas was solid and was transparent throughout the journey together. More

by royhova
Recommend Dealer
Yes
Employees Worked With
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Rallye Acura responded

Roy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

April 11, 2023

Very good service, reasonable price. There no hidden charge. I love the MDX, it is best car More

by HARVEYLOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Rallye Acura responded

Harvey, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

April 11, 2023

Good service, reasonable price. There no hidden charge. I feeling very comfortable for everything. I love the MDX. This is my 7th MDX in my passed 26 years. More

by HARVEYLOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Rallye Acura responded

Harvey, Thank you so much for your excellent review! We are so glad that Thomas had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

April 10, 2023

Great experience. They were able to identify and rectify my problems in a timely manner. More

by MOHAMED.AYUBE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Rallye Acura responded

Thank you for your review! We're glad to hear that our team was able to help, and please don't hesitate to reach out if you need any further assistance. Charles Ludeman (SVC MGR) 516-625-7777

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