Back

Rallye Acura - Service Center

Roslyn, NY

4.8
2,072 Reviews

2,072 Reviews of Rallye Acura - Service Center

Sort by
January 07, 2025

Thomas Ng is one of the best sales person at Rallye Acura. He has a great attitude. He is very knowledgeable and kind. I have leased multiple TLX from Rallye in the last 15 years. I worked with Thomas More

by JHOU18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

January 07, 2025

its always been pleasure working with Chad, Overall experience with this dealership has always been amazing! More

by PIPWALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Chad here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

January 06, 2025

This dealership has great service from sales to service. Exceptional buying experience and best service dept i have delt with. More

by MJC414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

January 06, 2025

After seeing that my pre owned RDX had a chip in the windshield glass and there were cracks and deep scratches in the bumper before I drove the car off the lot, Danny the salesman said not to worry, we More

by GGOLDMA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Park
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abid Ahmed
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mercedes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Rallye Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Stefanie Horn (GM) 516-625-7070

January 06, 2025

I really appreciate how Chad, Woo , and the entire staff treats me. They treat me like family all the time that I go there. I been going there for years I really appreciate the business and how they treat m More

by A.MOJICA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Rallye Acura responded

Thanks for your review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad, Woo, and the rest of our team met your expectations. We appreciate your loyal business, and we thank you for continuing to choose Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

January 02, 2025

Their service was excellent, and I truly appreciate all your help. Mr. Charles Ludemann was great in assisting me with scheduling the appointment, and the service was completed quickly and efficiently. More

by Mike Han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ludemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rallye Acura responded

Thank you, Mike, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charles and our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

January 01, 2025

Extremely helpful. Little wait time and helpful staff. I could not be more impressed by Richard Wong in service department. More

by SDELFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

December 31, 2024

Excellent service - always take car here for service- it’s done well and within time promised More

by KARMURPH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

December 30, 2024

Chad is the best. Nothing is ever too big or too small. He has amazing customer rapport and does everything he can to take care of us. More

by JoanneMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business, Joanne, and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

December 29, 2024

Chad is the best service advisor we have ever had. He is very informative and makes sure the job gets done and done well. He puts the needs of the customer first. More

by stevenlcohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Rallye Acura responded

Thank you so much for your kind words, Steven, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

...
6
...