Rallye BMW

Highly recommend rally BMW also Anthony persaud was excellent. Highly professional and worked with me every step of the way excellent. Highly professional and worked with me every step of the way More

Top Shelf I have high phrase for the job that Cosmo did by not only getting the car in, but making sure I had a vehicle for the weekend. by not only getting the car in, but making sure I had a vehicle for the weekend. More

Helpful and understanding staff. Always courteous. Brendan Deadly spends time understanding the concerns and always follows up. Always courteous. Brendan Deadly spends time understanding the concerns and always follows up. More

Very knowledgeable and accommodating staff. Service manager Brendan discussed all the concerns with me and made sure they were all addressed. Dealership makes sure that there customers have a c Service manager Brendan discussed all the concerns with me and made sure they were all addressed. Dealership makes sure that there customers have a comfortable experience More

Ralleye BMW has professional, knowledgeable and courteous staff. Communication is excellent. Service staff are great. The facility is clean. courteous staff. Communication is excellent. Service staff are great. The facility is clean. More

Rallye is the best in every aspect. I also must rave about Carol Muniz, her efficiency and attention to detail definitely exceeds in the sense of confidence in dealing with Rallye. I ha I also must rave about Carol Muniz, her efficiency and attention to detail definitely exceeds in the sense of confidence in dealing with Rallye. I have been a client of Rallye for many years, and compared them to another dealer which was terrible and totally incompetent. I will remain a Rallye client forever. More

No great Rallye experience this time! I was losing air in one tire, and I have wheel and tire insurance. I waited 3 hours for my car. When I asked if I could get it sooner as I had to b I was losing air in one tire, and I have wheel and tire insurance. I waited 3 hours for my car. When I asked if I could get it sooner as I had to be in New Jersey for my grandkids, I got "do the math, we have a lot of cars" When I received my car back, the tire light had not been reset. The alert said that it couldn't recognize my tires. I had to pull over and after spending 15 minutes working the menu, it turns out the tech listed my tires as "summer tires"! Once I finally changed everything, I then had to wait while the tire pressure check had to be completed. When I got home, a video inspection by the Tech was online. In it he said I needed a new tire because the tread depth was low. This is not true as I only had 8,000 miles on the car! On my bill it said I needed a new tire because there was a puncture by the tread!! In my family there are 5 BMW's all purchased from Rallye and Nick Soldo who is the best! We have a M8 Competition, a new 530 with the M package, a new X3, a 1 year old X7, and a 330I and was coming off lease for a new BMW. This is not the way to be treated with the business I bring to Rallye. Before I purchase another BMW from Rallye, I want to be sure the problems in the service department have been resolved. Until this experience, I was ignoring all the complaints from the people getting service about the department. More

I explained my issues to two managers and I posted on google what occurred.. no one wanted to accept that they made a mistake nor apologize for it either ..basically I was being forced to change an alrea google what occurred.. no one wanted to accept that they made a mistake nor apologize for it either ..basically I was being forced to change an already brand new strut for 5,000 when a strut wasn't needed .. I was directed to take the repair elsewhere and all that was needed was a new wire harness that costs $60.00. That's not good business nor is it good customer service to try to rip people off. More