Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 10,234 reviews
Ralley was and alway delivers good service Ralley was and alway delivers good service Ralley was and alway delivers good service alway delivers good service Ralley was and alway delivers good service More
2 problems took 4 trips to fix, no communication, no response after texting or calling. response after texting or calling. More
Andy was very patient, he listened to our concerns and got his boss to address every concern. The dealership was clean and everyone was pleasant and greeted us with a smile. They made sure we agreed and w got his boss to address every concern. The dealership was clean and everyone was pleasant and greeted us with a smile. They made sure we agreed and were comfortable with our payment, they were not forceful and respectful of our decision. I got a few phone calls many days later to make sure everything was ok and they I had no questions. More
My service advisor Tracey was excellent. He was knowledgeable and quickly addressed any callouts. The overall dealership experience was great as exactly as expected- efficient, no surprises, He was knowledgeable and quickly addressed any callouts. The overall dealership experience was great as exactly as expected- efficient, no surprises, and issue resolved. More
I am extremely disappointed with the service I have received from Rallye BMW in Westbury. My 2018 BMW 740i has been brought to the dealership three separate times for the exact same air conditioning is received from Rallye BMW in Westbury. My 2018 BMW 740i has been brought to the dealership three separate times for the exact same air conditioning issue, and each visit has resulted in what feels like nothing more than a temporary band-aid fix instead of a proper repair. I have spent thousands of dollars between BMW of Freeport and Rallye BMW trying to resolve this problem, yet the issue remains unresolved. To make matters worse, I have written letters to Rallye BMW’s management expressing my concerns and have received no response whatsoever. The lack of communication and customer care is just as disappointing as the failed repairs. It is beyond frustrating to be going into a second consecutive summer without a properly functioning air conditioning system in a luxury vehicle. After investing so much money and trusting authorized BMW service departments, I expected competent repairs and accountability—not repeated visits for the same problem with no lasting solution. I cannot recommend Rallye BMW’s service department based on my experience. If you’re looking for a dealership that stands behind its work and values its customers, unfortunately that has not been my experience here. More
Parker was an absolute pleasure to work with—pleasant, professional, knowledgeable, and incredibly accommodating. Since my husband and I were out of state, we needed a little extra attention, and Parker e professional, knowledgeable, and incredibly accommodating. Since my husband and I were out of state, we needed a little extra attention, and Parker exceeded our expectations every step of the way. We truly appreciate everything you did for us! We dealt with Dan in Financing and wonderful as well! Very kind, knowledgable, professional and helpful! Thank you both so much! More
Frank TROTTA is the best service advisor in the business. He consistently provides a concierge style approach in his dealings with me. His understanding of my vehicles is outstanding. He consistently provides a concierge style approach in his dealings with me. His understanding of my vehicles is outstanding. More
Outstanding customer service with easy drop-off and pickup plus terrific communication during the process pickup plus terrific communication during the process More
Mustapha was extremely knowledgeable and helpful. All other staff members were very kind. I would highly recommend Rallye BMW. All other staff members were very kind. I would highly recommend Rallye BMW. More
Cedric is very helpful, patient and efficient. I am very impressed with his professional support and made it an easy and pleasant expirience for me. I am very impressed with his professional support and made it an easy and pleasant expirience for me. More

















