Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Very knowledgeable and professional. He took care of me like he knows me for several years. Very warm reception and goodbye. He took care of me like he knows me for several years. Very warm reception and goodbye. More
Excellent- especially Mustafa. He is conscientious , thorough , addressed my concerns and needs, and got back to me in a timely manor. He demonstrated the best customer service we He is conscientious , thorough , addressed my concerns and needs, and got back to me in a timely manor. He demonstrated the best customer service we have had at Rally since we leased this car. This is 2nd time we worked with him and we will request him again . More
Very good I gave a 4 because when I set up the appointment and told the lady the things necessary to be done to the car, she forget to add the NYS inspection appointment and told the lady the things necessary to be done to the car, she forget to add the NYS inspection More
Kevin, the Chinese-speaking consultant, helped me overcome the language barrier and kept me updated on the repair progress! As for the repair technician, I am very grateful to their supervisor, Mr. P overcome the language barrier and kept me updated on the repair progress! As for the repair technician, I am very grateful to their supervisor, Mr. Pasquale Mattia, who patiently accompanied me on a test drive. Although my problem wasn't resolved and the rattling noise persisted, I was still very grateful to him. After the technician completed the repair, I discovered that an interior panel was installed incorrectly and was deformed. However, Kevin remained very helpful and communicated with me, and the vehicle was eventually sent back for repairs. More
They got the annual service done in a timely manner while I waited. Good communication via texts. I waited. Good communication via texts. More
Kevin greeted me, took down my information, and listened carefully to the services I needed to have done to my vehicle. He also informed me about other services that my vehicle needed. Kevin was very profes carefully to the services I needed to have done to my vehicle. He also informed me about other services that my vehicle needed. Kevin was very professional, respectful, and attentive throughout the entire process. I always mention to my family, friends, and neighbors how well I am treated at Rallye BMW. The excellent customer service I receive there is one of the reasons I continue to be a loyal customer. More
They don't communicate well and don't follow up on details. Poor follow up the clients details. Poor follow up the clients More
Got my windshield repaired in the agreed upon time, loaner was great, happy with customer service! loaner was great, happy with customer service! More
Great communication Efficient work Friendly demeanor, helpful and explains everything in detail, answers any and all questions throughly helpful and explains everything in detail, answers any and all questions throughly More
Kevin Guo, informed me of what I need was very respectful and listened to my concerns and delivered what was discussed. I highly recommend Kevin and Rallye BMW to all my friends and neighbors. and listened to my concerns and delivered what was discussed. I highly recommend Kevin and Rallye BMW to all my friends and neighbors. More
















