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Rallye BMW
Westbury, NY
9,246 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership.
We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 9,247 reviews
May 31, 2025
Tom Chen was very attentive to my needs and was glad to show me what Rallye had. I particularly liked that he put no pressure on me. Rallye had my purchase ready and looking like new upon pickup; moreove show me what Rallye had. I particularly liked that he put no pressure on me. Rallye had my purchase ready and looking like new upon pickup; moreover, they gave me a fair purchase price. This is one of the nicest on Long Island. More
by kamato27
Verified Customer
May 30, 2025
They were able to solve my problems quickly and efficiently They kept me informed at all times. efficiently They kept me informed at all times. More
by SANJAYTEJIRAM
May 30, 2025
This dealership is on the ball. Sales is very helpful when looking to ease/buy, and service is accommodating with my schedule. Sales is very helpful when looking to ease/buy, and service is accommodating with my schedule. More
by PGALLINA
May 30, 2025
So I’m gonna start with the fact that I’m very surprised I ended up writing this review (and that’s why I gave 2 stars and not 1).. Since I bought my 2018 X6M to this moment (I’m still the original owner I ended up writing this review (and that’s why I gave 2 stars and not 1).. Since I bought my 2018 X6M to this moment (I’m still the original owner) I didn’t have any complaint and I was very happy.. So my story starts at my last visit at the dealer 43k miles) before the factory warranty expires.. I went through the stuff I needed to be fixed (small stuff) but there was one thing that wasn’t small at all.. I had a knocking sound when shifting gears while pressing slightly the gas (especially in traffic..).. So I mentioned it to the service advisor and I told him I’m very concerned about it because there is no light on.. just the sound.. other than that the car drives good.. So after they checked the car the service advisor told me that the mechanic checked it and THE CAR IS OK! He also mentioned that “the car is driving normally and if it was a problem a light would light on.. and if there is no light there is nothing they can fix even if they want to..” but they changed the TRANSMISSION fluid (they diagnosed it’s a transmission issue) So I left unhappy with the answer I got but they are the experts.. I only asked to still put the symptoms on the papers so I’ll have a record of it in case something happens.. Long story short I took my car to another BMW specialist at 60k miles (only 10k above warranty!) with the same symptoms (which never went away) and still NO LIGHT ON and he told me there is a problem with the TRANSFER CASE (6.5k part only!) and he saw it right away when he put the car on the lift.. So I went back to rally to pull the records and talk to them, explaining them the mechanic made a diagnosis mistake and I wanted them to take responsibility for their mistake.. They test drove the car and confirmed the transfer case is not functioning properly but they didn’t want to fix it even though car it’s exactly the same symptoms, they know that back at 43k miles they never catch any issue with the transfer case and yet Chris, the manager told me “nicely” that the car is out of warranty now and basically it’s my fault I believed his staff and never came back for the same issue (so now I’m supposed to go and get second opinion like I have the time and energy for that).. What a shame.. This is not how you treat a costumer let alone a costumer who spent 6 figures on a car and soon will buy a new one again.. What a shame Rally BMW.. I didn’t expect this from you.. I also filed a complaint to US BMW if there is any update I will update the review (If Rally/Chris will not take accountability for their mechanic mistake I will still update but won’t change the stars rating) More
by Yonatan Bahumi
Employees Worked With
Chris, manager
May 29, 2025
Able to locate a vehicle that I requested with a price that was reasonable, more so than other dealers in the area. that was reasonable, more so than other dealers in the area. More
by ALANA_SAM
May 26, 2025
Was like any other dealer. Accommodating.. and way overpriced. The BMW part warranty was not accepted. It was supposed to be at any dealer but was not. I was told they don’ Accommodating.. and way overpriced. The BMW part warranty was not accepted. It was supposed to be at any dealer but was not. I was told they don’t fix other service centers problems. That was interesting since the part and service was still in the warranty period. More
by pballetta
Employees Worked With
May 26, 2025
I have found you to always be professional. The service is competent and efficient. Staff has been friendly. The service is competent and efficient. Staff has been friendly. More
by LINDA314
Employees Worked With
May 25, 2025
Need more loan car service great company for years more loan cars should be available. Especially in an emergency. Hope for change soon more loan cars should be available. Especially in an emergency. Hope for change soon More
by drgeefoster
Employees Worked With
May 25, 2025
Dennis is the BEST! Always gets my car serviced fast and the best service possible. I didn’t like my experience at Tenafly, so I came back to Rallye and I’m really glad Always gets my car serviced fast and the best service possible. I didn’t like my experience at Tenafly, so I came back to Rallye and I’m really glad I did. Thanks Dennis for the amazing service! More
by Ashley A
Employees Worked With
Dennis
May 24, 2025
Joseph went out of his way to help me with purchasing my new BMW. X5 new BMW. X5 More
by Gerardmccoy7
