Rallye BMW

I gave the car in between 10-11am and got a text at around 4pm along the lines of confirming that they would be working on the car. I then came back at 6pm, one hour before closing, to a rude reception around 4pm along the lines of confirming that they would be working on the car. I then came back at 6pm, one hour before closing, to a rude receptionist and an untouched car. The receptionist ignored me quite a few times, and said to come back when I get a call or text that my car was ready only for a manager to tell me all the techs leave at 4pm so there was no way it would've been worked on in the one hour left before closing. She also rudely said they're gonna keep the car overnight instead of asking me, a situation that would've left me with no way to get home so I requested for my car to be returned to me. I did not go to this dealership again, I mad much better service at bmw of Manhasset. The very rude receptionist had glasses on, black hair, and was most likely of Hispanic descent. I also have a witness to this whole experience, someone who bought a car from them around 6 months ago and he too will not be servicing his car there. More

All the people that I dealt with are very polite and knowledgeable They cleaned my car inside and out and finished the job before the promised time knowledgeable They cleaned my car inside and out and finished the job before the promised time More

Dishonest. Price gouging. Oil changed turbed into. $1300 visit.... Apparently I needed filters and flushes on my 19000 mile car Price gouging. Oil changed turbed into. $1300 visit.... Apparently I needed filters and flushes on my 19000 mile car More

Best customer service I had. Everyone here makes you feel like special and keep you Inform at all times with your vehicle work. Everyone here makes you feel like special and keep you Inform at all times with your vehicle work. More

Anthony was very pleasant professional and answered all my questions I would definitely ask for him again when I come back for service. my questions I would definitely ask for him again when I come back for service. More

Frank is the best service representative. He provides exceptional customer service. He is always very helpful and listens to my concerns. He demonstrates great professionalism and knowledg He provides exceptional customer service. He is always very helpful and listens to my concerns. He demonstrates great professionalism and knowledge of repairs or service. His level of service really and stands out and is always available when needed. More

Anthony was helpful and explained what was needed for my car. I highly recommend him to service your car. He returns calls which is a plus and answer any questions or get the answer for you, if he is not su car. I highly recommend him to service your car. He returns calls which is a plus and answer any questions or get the answer for you, if he is not sure. More

He was kind and did a great job. Went above and beyond to help me. Thanks Anthony! Went above and beyond to help me. Thanks Anthony! More

Anthony was professional, helpful and answered all my questions accurately!! I would highly recommend Anthony!! questions accurately!! I would highly recommend Anthony!! More

Anthony Persaud did a amazing job thank you so much Raylle BMW did a outstanding job. Raylle BMW did a outstanding job. More