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Rallye BMW

Westbury, NY

Overview
Employees
Reviews
Vehicles
4.7
8,275 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 8,275 reviews

September 21, 2022

Ran my credit 25 times even when I had negative equity that was no good. Plus Anthony is very unprofessional. I went to other dealer and he personally called me and was very rude as a customer I have righ More

by Sk noshin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Allen
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Sep 21, 2022 -

Rallye BMW responded

I am so sorry to hear that we made a mistake and that you did not receive the 5-star treatment you deserve during your recent visit. I will be speaking with my team immediately to ensure we provide a better process for all of our guests moving forward. We appreciate your feedback, and if there's anything else you'd like to discuss regarding your experience, please know I am always available to talk. Thank you, Danielle Dewling - General Sales Manager - 516-833-4850

Helpful 1
September 21, 2022

Brandon is always excellent and goes above and beyond to help the customer at Rallye BMW More

by aferullo12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Sep 21, 2022 -

Rallye BMW responded

Brandon will be overjoyed to receive your kind feedback! Thank you for trusting Rallye BMW to get the job done right!

Helpful
September 21, 2022

Carol is very experienced and nice; she gave me a lot valued suggestions on service for my 2015 M5 which had problem on start, and the M5 now is get back and I'm very happy! More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2022 -

Rallye BMW responded

Thank you, Victor, for the five-star review for Rallye BMW! It's lovely to hear that Carol made valuable suggestions for your BMW that you feel confident in. We are thrilled to see that you are happy! Until next time.

Helpful
September 21, 2022

Helpful clean environment they greet all customers fast service they work well with the customer More

by eloise1368
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2022 -

Rallye BMW responded

Thank you for the stellar compliments to our team here at Rallye BMW! We value your business and look forward to assisting you again in the future!

Helpful
September 21, 2022

Great experience. Everything went smoothly. They got in and out the place with minimal down time. More

by JMOHSEN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2022 -

Rallye BMW responded

We are happy to hear that our team made your visit smooth and efficient! Thank you for choosing Rallye BMW and for sharing your experience. We hope to see you again down the road!

Helpful
September 20, 2022

Keith Lindsay did a great job helping me through the purchase of my car. I will be calling him when I purchase my next BMW More

by rjcorti@gmail.com
Recommend Dealer
Yes
Employees Worked With
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2022 -

Rallye BMW responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Keith. Drive safely in your new vehicle, and we hope to see you back again at Rallye BMW!

Helpful
September 20, 2022

Great service - Adam Romano is a fantastic service advisor ! The entire dealership is extremely well run. More

by DOCJRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2022 -

Rallye BMW responded

Thank you for your review! We are happy to hear that Adam was wonderful to work with! See you again next time here at Rallye BMW!

Helpful
September 19, 2022

Brett is very accommodating and knowledgeable of the services that is needed for my car. Also loved the video of that was sent to explain what they were working on More

by BetsyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2022 -

Rallye BMW responded

Betsy, thank you for sharing your positive feedback about Brett and the team! We are happy to have you as a customer here at Rallye BMW. Drive safely!

Helpful
September 19, 2022

Worst service experience I’ve had in 11 years and 8 BMW’s. All this over a 108 dollar oil change. Lost a brand custom. I would never go back and would advise others to steer clear. More

by JASONMCG245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cosmo Laurino
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2022 -

Rallye BMW responded

I'm very sorry to see your review. We strive to provide fair and competitive rates within the current market, and I apologize if our oil change price was higher than anticipated. We appreciate your feedback and will take it into consideration as we work to improve our customers' experiences. If you'd be willing to provide further contact information, we would like to reach out. Thank you, Christopher Blanco - Service Manager - 516-833-4862

Helpful 1
September 19, 2022

Honest, good service. Good communication. Dennis our sales rep was both friendly, helpful and explained everything in detail. More

by wbragger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
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Sep 20, 2022 -

Rallye BMW responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Dennis and the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

Helpful
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