Rallye BMW

Good people Good dealer fair and square Honorable people Fair minded people A 🍑 peach of a dealership. people Fair minded people A 🍑 peach of a dealership. More

This may be my last time with BMW. This I believe is my third leased car through Rallye. Sales, service are great. BUT... Last week i started getting calls that my payment was missed. This I believe is my third leased car through Rallye. Sales, service are great. BUT... Last week i started getting calls that my payment was missed. I was shocked because I always have an automatic deduction, and in the seven years I have had BMW I have not been late for one minute with payment. I called this morning at 9 :15 and spoke with finance. They told me that there is no automatic deduction and I insisted it had always been done in the past. They said I would have to call the dealer. I did. I was told it had to be set up with finance. Again surprised so I tried to do online. Could not. Have no account. Called finance at 12:15. Three hours into my work day. The rep told me I would have to set up on line. Tried to set up an account. Had to try five different passwords. Took me till 1:00. Finally was able to access website. Got a message......SORRY THIS PAGE CANNOT BE ACCESSED AT THIS TIME...TRY LATER. Seven years of BMW and not one minute of late payment BECAUSE I BELIEVE THE DIRECT PAYMENTS WERE SET UP IN THE DEALERSHIP. This time I have to set it up, but because I did not know that, I am getting calls from finance about my past due payment. ON A DIRECT WITHDRAW PLAN. So its now 1:15 and I am going to go back and attempt to give these finance people all of my payment information, WHICH THEY HAVE HAD FOR SEVEN YEARS. More

I have had an amazing professional and seamless transition from a lease to purchase. Mr Lenard Brechner was informative, responsive, patient and a pleasure to work with. Sharonda explained in detai transition from a lease to purchase. Mr Lenard Brechner was informative, responsive, patient and a pleasure to work with. Sharonda explained in detail my documents and was equally helpful. An overall great experience. Thank you to the BMW RALLYE team. More

The service attitude is good and he will tried his best to help me find the problem with the car.i will return to rally bmw for my next car Purhase to help me find the problem with the car.i will return to rally bmw for my next car Purhase More

Appreciate the loaner and free oil change Love the car will get another ifu treat us on proce will get another ifu treat us on proce More

Very satisfied. Everything was explained in detail before and after the service was done to my car. Very polite and friendly staff. Everything was explained in detail before and after the service was done to my car. Very polite and friendly staff. More

Cris is like a sleazy auto dealer. Super rude, someone who has never learnt nothing about customer service. I had taken my car for the check engine light that appeared on my dash. I Super rude, someone who has never learnt nothing about customer service. I had taken my car for the check engine light that appeared on my dash. I had a platinum warranty, the highest in all warranty options.for upto 100000 miles, sold by the dealership to me . He took my car in and then few hours later told me that the car saying that it will cost me $300 to run a diagnostic, which i reluctantly agreed to. Because that was supposed to be a paid by the warranty. To add insult to injury he came back telling me that he couldn’t find the problem in the $300 diagnostic,now he would have to deep dive and run a more thorough diagnostic and I have to come up with another $1000 , yes $1300 diagnostic to just find what the problem was, before any work could be started. Classic bait and switch. My local mechanic ran a computer check and come with the problem for $75. He told me that the warranty will cover it. He also told me to go back to the dealership for the repairs and the warranty would cover it. To cut the long story short. I worked with another repair advisor and sure enough, everything was covered including the “diagnostic”. All I paid for was my $100 deductible. If u ever have anything to be done at this dealership (rallley).make sure u avoid Cris like a plague.he is a liar and a cheat. More

Outstanding service at the BMW dealer! Prompt, professional, and thorough care left me fully satisfied with my car's maintenance. Prompt, professional, and thorough care left me fully satisfied with my car's maintenance. More

Provide different options and professional services. Website provide video to show the inspection conditioning. Provide great free coffee also. Website provide video to show the inspection conditioning. Provide great free coffee also. More

Excellent and timely service! They take care of you and will accommodate all your needs. Reasonable pricing and no xx. They take care of you and will accommodate all your needs. Reasonable pricing and no xx. More