Rallye BMW

Everything was perfect! My husband and I bought a BMW 535xi M sport and worked with Gabriel Hale. Everything was perfect! Gabriel gave us all of the information we needed. My husband and I bought a BMW 535xi M sport and worked with Gabriel Hale. Everything was perfect! Gabriel gave us all of the information we needed. We are very happy with the purchase and will recommend Gabriel and Rallye BMW to friends and family! Thanks a lot Gabriel! More

Oil Change and Inspection Service David O'Neil is excellent! Took my 2013 535 for Oil Change, as BMW recommended 15K mls, car only had 4000mls for the 1yr of ownership. David took care David O'Neil is excellent! Took my 2013 535 for Oil Change, as BMW recommended 15K mls, car only had 4000mls for the 1yr of ownership. David took care of the oil change and inspection, no questions ask. Top Notch dealership and staff. More

My first BMW I was very hesitant to purchase a BMW since I have been a loyal Mercedes customer. Bert Vargas made me feel as comfortable as I was going to at the st I was very hesitant to purchase a BMW since I have been a loyal Mercedes customer. Bert Vargas made me feel as comfortable as I was going to at the start of the process. By the end, I was thrilled with my choice and Bert's professionalism. I wouldn't hesitate to recommend him. More

The best dealership The ultimate BMW experience was provided by the shop. Thank you for the wonderful experience. Everything was professional and pleasant; I would high The ultimate BMW experience was provided by the shop. Thank you for the wonderful experience. Everything was professional and pleasant; I would highly recommend to anyone. More

New 335 GT I had a great experience purchasing my new 335 GT from Rallye BMW. Bert Vargas was extremely knowledgeable and friendly. He made sure that I knew ever I had a great experience purchasing my new 335 GT from Rallye BMW. Bert Vargas was extremely knowledgeable and friendly. He made sure that I knew everything about the car and how to run it before leaving the dealership and outlined the very easy to use and access services that Rallye BMW made available. I highly recommend Rallye and Bert. More

True customer service experience From the point that I called to inquire about a car they had in stock, my experience was great. The receptionist greeted me with a smile and made me From the point that I called to inquire about a car they had in stock, my experience was great. The receptionist greeted me with a smile and made me feel welcomed. The dealer was kind, helpful, thoughtful and full of knowledge. He made me feel genuinely appreciated and welcomed. He even followed up the day after I bought the car to reassure me that he was there to help me in anyway he could. More

Poor Service Experience I have revised my review of Rallye BMW. When we purchased our 2011 BMW 335I xdrive coupe it had a seat belt issue. The first time in service we were I have revised my review of Rallye BMW. When we purchased our 2011 BMW 335I xdrive coupe it had a seat belt issue. The first time in service we were told that the motorized arm was replaced. This did not correct the problem. THe car went back and we were told that the belt was twisted inside the b post and was repaired under warranty. Just returned the car again, for the same issue and told that the belt was again twisted inside the b post and were charged for the repair and told that it is not covered, even though it was a reoccurrence. Shame on Rallye for not standing behind the original repair. In addition, when our car was in service, the windshield was damaged by Rallye personnel when it received one of their "free" car washes. Matt, the service manager refused to replace it and we were told that it would cost us $1800 to replace. Shame on Rallye, because a BMW windshield only costs $600 to replace by any reputable auto glass company using a BMW windshield. When we originally posted this review, we were threatened by Matt that our vehicle would no longer be serviced unless we deleted the negative review on Yelp and Dealerrater. We removed it but they still charged us over $400 for a windshield replacement for a windshield which they damaged. When we came to pick up the car the service writer told us that we must sign a release stating that would would never give a bad review to Rallye BMW or he would not release the car. SInce we had already paid them for the replacement we explained that we would not sign any release which would take away our right to free speech and that we would summon the Nassau County Police as they were refusing to return our car for which we had already paid for the repair. With this, the writer called the service manager and released the car. Is this the treatment you want from a BMW dealer? More

Excellent experience I had purchased a 335xi from Richard Isaac while he was a Sales Advisor at BMW of Manhattan. I had been trying to setup an appointment for a simple In I had purchased a 335xi from Richard Isaac while he was a Sales Advisor at BMW of Manhattan. I had been trying to setup an appointment for a simple Inspection, and to give my car a once over to make sure everything was still running correctly on my vehicle; however it was difficult to get an appointment that would work around my busy schedule. I had tried to reach Richard to try to accommodate me but was told that he was no longer there. I had asked other Sales Agents there that i had met through him and was told that he was now at Rallye BMW. Being from Queens and hearing the good reviews of Rallye, I decided to look him up to see if he would be able to get me a service time for my vehicle that worked for me and of course it was not an issue. He set me up for an appointment early in the morning the following week with David O'Neill. As soon as I drove into the immaculate Service Area, i was greeted by a number of Service Advisors, one of which was David. David quickly wrote me up, and informed me the total time was going to take between an hour to an hour and a half and said that i would be able to wait in the area. where beverages and small snacks were provided. They even provide a television and newspaper to help pass the time. I however, had to check and reply to emails, which was much easier since they provide free WiFi if needed. By the time that I could do some actual work, David called me stating that my car was ready, well within the approximate time given to me earlier. I believe that i was there a total of 45 mins from when i first entered the service area. When i purchased my vehicle 2 years ago, Richard told me that he takes pride in providing customers with excellent service because it is the after sale that counts. I was fearing that since I had purchased the vehicle at a different dealership, I would have issues being serviced elsewhere, but with the service Richard and David provided me, I can see that the statement that Richard told me is true. I cannot wait to purchase my next vehicle from Richard and the good folks at Rallye BMW and would highly recommend to my friends and family. -Alex Mendoza More

Great Experience!!! My family and I have always leased our BMW's from Rich Issac when he was with BMW of Manhattan. When we heard he was at Rallye BMW we asked him to lo My family and I have always leased our BMW's from Rich Issac when he was with BMW of Manhattan. When we heard he was at Rallye BMW we asked him to look for a new 3Series GT. He assisted us in finding one and like our past experiences with Rich the transaction was smooth and painless. One thing to note is how awesome the facility and support staff was when picking up the car over the weekend. It is like nothing I've ever experienced. This 3Series GT is the 6th BMW that we have leased from Rich. My X5 lease is up in about a year. I will definitely contact Rich to get me into another BMW. More