Rallye BMW - Service Center

Richard is the best service advisor! Always a pleasure to work with, very helpful and knowledgeable. Always a pleasure to work with, very helpful and knowledgeable. More

Brandon always does a great job of customer service. He goes out of his way to make sure everything is taken care of. He goes out of his way to make sure everything is taken care of. More

Car went in given issues with radio going on and off, sun roof opened on it’s own, heated seats didn’t work etc. The Day after I picked up the car, I opened the trunk and the radio went on and the heater sea roof opened on it’s own, heated seats didn’t work etc. The Day after I picked up the car, I opened the trunk and the radio went on and the heater seats would go on by themselves when I started the car. I texted back the agent and let him know about the radio. I never heard back. Couple of weeks later I called Service about the car lights staying on. I was told someone in service would call me back that day as there is a way to address / change and never heard from anyone. More

Brett was awesome! He was very informative and gave me frequent updates on my vehicle. Thank you ! He was very informative and gave me frequent updates on my vehicle. Thank you ! More

Not worth getting a car here because the service department is the worst. Don’t support Rallye. department is the worst. Don’t support Rallye. More

My vehicle needed to be at the service station for several weeks while the replacement part was shipped. Dennis was very helpful in arranging transportation to and from my home and making arrangements several weeks while the replacement part was shipped. Dennis was very helpful in arranging transportation to and from my home and making arrangements for a rental. More

This Dealership is way too busy. That is the problem. The people are very nice That is the problem. The people are very nice More

They have great service and are always helpful. The staff is also friendly and knowledgeable. The staff is also friendly and knowledgeable. More

My car is brand new and I had an indicator light up that there was a problem with the drivetrain. Jason got me in the following day and had the car looked at within 24 hours. He understood that there was there was a problem with the drivetrain. Jason got me in the following day and had the car looked at within 24 hours. He understood that there was a storm coming and I needed my car back A.S.A.P. He made sure it happened. More

Frank is awesome! He kept me informed throughout the entire service and made sure I got a quick turnaround on my car. Really appreciated his professionalism and commun He kept me informed throughout the entire service and made sure I got a quick turnaround on my car. Really appreciated his professionalism and communication. Overall, excellent customer service. Keep up the great work—thank you! More