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Rallye BMW - Service Center

Westbury, NY

4.5
5,270 Reviews
Call Service Center (516) 226-7651

5,270 Reviews of Rallye BMW - Service Center

Sort by
March 02, 2025

Never finished the job . And I never got called back . I wasted my time for two day More

by nshaikh123007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Quillupangui
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Rallye BMW responded

Customer service is our priority so I would appreciate the chance to speak with you about your experience. In case I can't locate your contact information, would you please reach out to me directly? Thank you, Thank you, Chris Blanco - Service Manager - 516-833-4862

March 02, 2025

I have scheduled an appointment with loaner car. When I drop off my car, I was told there is no loaner car available and I have wait 30 minutes there before they finally got one. Glad I have my loan More

by wwong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Rallye BMW responded

Thank you for sharing your experience with us at Rallye BMW. We apologize for the inconvenience regarding the loaner car and any delays in service completion. Your feedback is important, and we'll work on improving our scheduling process to better serve you next time! Thank you, Chris Blanco - Service Manager - 516-833-4862

Mar 04, 2025 -

wwong responded

Thanks much Chris. I've been Rallye BMW Service many times and you guys are always my first choice. Thanks!

March 01, 2025

Excellent service very professional and well organized. Big compliment they wash the car .service was fast More

by bkoncewicz50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Rallye BMW responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Rallye BMW provided excellent and efficient service. We appreciate your kind words, especially about the car wash!

February 28, 2025

Very good service, people who work there are very friendly and they always make sure the customer are satisfied! More

by ruthlema35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Rallye BMW responded

Thank you for the kind words! We're delighted to hear that our team at Rallye BMW provided friendly and satisfying service. We appreciate your support!

February 28, 2025

Not satisfied with the service. Advisor miscommunicated price of service. The car service sign was not reset also. More

by jagpreetsingh01
Recommend Dealer
No
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Rallye BMW responded

I'm sorry to hear about the miscommunication and oversight with your service. We strive for transparency and straightforward communication, so I apologize for any inconvenience caused. Please feel free to reach out if you'd like us to address this further or assist in resetting the service sign. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 28, 2025

Excellent work. And my service supervisor Frank always do he’s best to done the work perfectly. More

by Lavin360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Rallye BMW responded

This review means a lot to us! Thank you for trusting Rallye BMW with your business.

February 28, 2025

I hate being ripped off. I was being scammed into replacing all 4 tires. Only one need to go for lease return. Rallye has gone from being the best place to buy and service bm More

by MARGOLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mi gave no idea of any names
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Mar 04, 2025 -

Rallye BMW responded

I'm sorry to hear about your dissatisfaction with our tire replacement recommendation. We strive for transparency and fairness in our services and would like to clear up any misunderstanding that occurred. Please reach out if you'd like us to look into this further or address any additional concerns. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 26, 2025

Good service attitude and get the job done according to customers requirements. Will make appointment with him for next service time. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Rallye BMW responded

Ken, we're delighted to hear that you had a positive experience with our team at Rallye BMW. We look forward to seeing you for your next service appointment!

February 26, 2025

Part of the reason I'm on my 6th or 7th straight BMW is the excellent service I consistently get at Rallye More

by cliffjosephy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis D
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Feb 27, 2025 -

Rallye BMW responded

It's fantastic to hear that our service at Rallye BMW keeps you coming back for more! We truly appreciate your loyalty and look forward to serving you with the same excellence in the future.

February 26, 2025

My advisor Christopher has been extremely helpful and attentive to my needs. What ever concern I have he has definitely attempted to rectify. The dealership is well put together and on top of standing by More

by rlewis9373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Rallye BMW responded

It's wonderful to hear that Christopher has been so helpful and attentive during your visits to Rallye BMW. We're glad you appreciate our commitment to customer satisfaction, and we look forward to assisting you with any future needs!

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