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Rallye BMW - Service Center

Westbury, NY

4.5
5,282 Reviews
Call Service Center (516) 226-7651

5,282 Reviews of Rallye BMW - Service Center

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November 30, 2023

Easy and pleasant experience overall, I'm very appreciative of the effort! Thank you very much! More

by raf722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Rallye BMW responded

Thank you for leaving Rallye BMW a five-star review! We appreciate your support and look forward to assisting you next time.

November 29, 2023

Worked with Frank Trotta he was very helpful , responsive and followed through. Had very good experience More

by garyklein5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Rallye BMW responded

Gary, we're glad to know that Frank was able to assist you effectively at Rallye BMW. Thanks for sharing your positive experience with us! We hope to see you again down the road for any of your future needs!

November 29, 2023

Not what I expected customer service poor experience disappointing explanation was basically unacceptable. Lost confidence in the service department More

by MIKELIP29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cosmo Laurino
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Rallye BMW responded

I'm sorry to read about your disappointing experience with our service department. We strive for top-notch customer service and it seems we've fallen short in this instance. Your feedback is valuable and will be used to improve future experiences. If you're open to discussing this further, please reach out directly at your earliest convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 29, 2023

Super Professional. A Pleasure to do business with. Shane and the service department were terrific More

by jamescornelius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Camacho
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Nov 29, 2023 -

Rallye BMW responded

James, it's great to hear that Shane and our service team were professional and left a five-star impression. Thank you for stopping in at Rallye BMW!

November 29, 2023

A perfect experience. Easy in easy out. On time and a wonderfully clean car. Great More

by pattymenges17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Rallye BMW responded

Patty, a perfect experience is the best feedback! Thank you for choosing Rallye BMW. We are so appreciative of your five stars. Until next time!

November 29, 2023

My experience at Rallye BMW is always excellent. Kezley was very professional and offered great customer service. More

by KATHY_PETILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kezley Martin
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Nov 29, 2023 -

Rallye BMW responded

Kathy, we're delighted to know that Kezley and the Rallye BMW team provided you with excellent service. Thanks for sharing your experience!

November 29, 2023

Brandon is great what he does. Took care of me quickly. No hassle at all. Love the professionalism and the courtesy. Will ask for him again next time. More

by Jamesjingxu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Rallye BMW responded

James, we're glad to know Brandon provided you with such a positive experience at Rallye BMW! We appreciate your kind words and look forward to assisting you again in the future.

November 29, 2023

Excellent service center. Entire staff was very professional. This level of service I would expect from BMW. More

by jmvars66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Camacho
Report | Print
Nov 29, 2023 -

Rallye BMW responded

We're glad to know that our service center at Rallye BMW met your expectations! We strive for professionalism and top-notch service. Thanks for the review, we appreciate it!

November 29, 2023

Everything worked out just fine. Nothing else needs to be said so I hope this covers the 15 word requirement. More

by ALKAP99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Rallye BMW responded

We're glad to know everything worked out for you at Rallye BMW. Thanks for taking the time to leave a review!

November 29, 2023

Great service, friendly and professional made the experience pleasurable and accommodating to my service requirements. More

by owenmester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Rallye BMW responded

Owen, we're glad to know you had a great experience with our team at Rallye BMW. We always aim to provide top-notch service and make it as convenient for you as possible. Thanks for the review!

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