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Rallye BMW - Service Center

Westbury, NY

4.6
5,347 Reviews

5,347 Reviews of Rallye BMW - Service Center

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September 20, 2023

i have seen all time i come what a great 👍 employee mr anthony excellent job More

by JAMMUHARJINDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Rallye BMW responded

We really appreciate your kind words about Anthony! Thank you for choosing Rallye BMW and for sharing your experience. Drive safely!

September 19, 2023

Very helpful and explanation of the problem was thoroughly explained . Courtesy car was very helpful. More

by dell340
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Camacho
Sep 19, 2023 -

Rallye BMW responded

We're glad to know you found our explanations helpful and that the courtesy car was a useful addition to your experience at Rallye BMW. Thanks for sharing this positive review!

September 19, 2023

Chris is both professional and helpful, it was a pleasure to come here and get my car serviced! More

by Xiangdong
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Rallye BMW responded

Thank you for the review! We hope to see you back again at Rallye BMW!

September 19, 2023

everything was great but I had to wait 45 minutes to get my loaner vehicle More

by Sev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Sep 19, 2023 -

Rallye BMW responded

Sev, thank you for leaving Rallye BMW a four-star review! We appreciate your patience and will work to improve our wait times for loaners moving forward. Have a lovely rest of your day!

September 18, 2023

Professional operations and Shane displayed a high level of attention to detail. Overall very pleased with the service department.. More

by dennis.kirincich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Camacho
Sep 18, 2023 -

Rallye BMW responded

We're glad to know you had a positive experience with Shane and our service department at Rallye BMW. Your feedback is greatly appreciated, thank you!

September 16, 2023

Raylle BMW has always maintained excellence in providing top of the line service to its customers. Would like to further say this could all not be done without great management like Chris Blanco and servic More

by BLUEEY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Rallye BMW responded

We're delighted to know that you've had an excellent experience with our team at Rallye BMW, especially Chris and Bret. We truly value your feedback and appreciate the support!

September 16, 2023

Dennis is by far the best service advisor I’ve come across. Truly great service. More

by Tboodram23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DENNIS DELJANIN
Sep 18, 2023 -

Rallye BMW responded

We appreciate your kind words and will be sure to pass them along to Dennis. Thank you for choosing Rallye BMW!

September 15, 2023

Service for the oil change was done quickly and he explained everything in person and I got text updates while I was waiting and they included a video of that they looked at. Christopher Carrozzo was More

by Andychang31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Carrozzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Rallye BMW responded

Andy, we're glad to know that you had a positive experience with Christopher and our team here at Rallye BMW. We always aim for efficient service and clear communication, and we are glad that we could deliver that! We wish you safe travels ahead!

September 15, 2023

Hello I actually worked with Martin This time. He was excellent. I liked him very much, However, i dont understand why the dealership always tells me that the loaner waits are 2 months out, and More

by MIKEAZIZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Sep 15, 2023 -

Rallye BMW responded

We're glad to know that Martin provided excellent service during your visit at Rallye BMW. As for the loaner cars, we apologize if there was any confusion - availability can vary greatly day by day. We appreciate your feedback and look forward to assisting you in the future!

September 15, 2023

Great staff with integrity always willing to help would definitely recommend Gabe is a great asset to the company More

by MAURIZIOPH99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Rallye BMW responded

Maurizio, we're delighted to know you had a positive experience with Gabe and the rest of our team at Rallye BMW. Thanks for recommending us!

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