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Rallye BMW - Service Center

Westbury, NY

4.6
5,346 Reviews
Call Service Center (516) 226-7651

5,346 Reviews of Rallye BMW - Service Center

Sort by
September 15, 2023

Non communicative hard to track down. Only picks up phone when ask to speak to manager More

by sunilshahmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cosmo Laurino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Rallye BMW responded

I am sorry to see the low rating, as customer service is our priority. If you're willing, I would like to learn a bit more about your visit and see what I can do to help. Would you please contact me when you have the chance? Thank you, Chris Blanco - Service Manager - 516-833-4862

September 15, 2023

Chris is also very courteous and helpful as well as our experience so far with everyone at this dealership More

by hjred95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francis Rueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Rallye BMW responded

We're glad to know that Chris and the rest of our team at Rallye BMW have been able to provide you with a positive experience. Thanks for your kind words!

September 14, 2023

Carol has serviced our cars for years. We asked her to recommend a few sales people and one of them was David Haung. David is one of the best auto sales peole we have dealt with. A real pr More

by bobg5
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Rallye BMW responded

Thanks for the kind words about Carol and David! We're glad to know you've had consistently great experiences with our team at Rallye BMW. Here's to many more years of top-notch service!

September 14, 2023

Appointments are on time and done quickly and correctly I highly recommend them for service More

by SJB1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Rallye BMW responded

Thank you for reviewing Rallye BMW! It was so kind of you to share your experience and support our service team.

September 13, 2023

The waiting area was roomy and very clean. Staff was attentive and courteous. The car was washed and I’m very satisfied with the work More

by mcoccaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Rallye BMW responded

We're delighted to know you found our waiting area comfortable and clean, and that our team at Rallye BMW was attentive. We always aim for complete satisfaction! Enjoy your new vehicle!

September 13, 2023

The service was fantastic. Carol and team went above and beyond to diagnose and fix the issues with our X5. More

by john3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Rallye BMW responded

JC, it's great to know that Carol and the team at Rallye BMW were able to help with your BMW X5. Thanks for sharing your positive experience!

September 13, 2023

Rallye BMW was professional, honest, helpful and took care of me from start to finish making sure to keep in contact with me and update me about my service. I would recommend Rallye BMW to anyone looking More

by AHNAFKABIR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Sep 13, 2023 -

Rallye BMW responded

We appreciate your recommendation and are glad to know you found our service at Rallye BMW to be worth the drive! Our team is always here to provide professional, honest help. Thanks for choosing us for your car needs!

September 12, 2023

WITHOUT A DOUBT THE SERVICE EVER, I HIGHLY RECOMMENT RALLYE AUTO GROUP TO ALL OF MY FRIENDS. More

by BRIAN@MIDISLANDCOLLISION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Alex Echeverry
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Sep 12, 2023 -

Rallye BMW responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

September 12, 2023

They are always professional and always do the right thing. Adam Romano and Chris Blanco are great guys. More

by PULLO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Shane Camacho
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Sep 12, 2023 -

Rallye BMW responded

We're delighted to know that our team, especially Adam and Chris, have consistently provided you with professional service at Rallye BMW. Thanks for the lovely review!

September 12, 2023

Very professional you can always count on your car is being very well taken care of I highly recommend to anyone More

by PEANTONIOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

Rallye BMW responded

We're glad to know you trust Rallye BMW with your car care needs. Thanks for recommending us!

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