Rallye BMW - Service Center

The dealership has yet to fix my car. I’ve had my vehicle in multiple times to fix the issues. The car was last in their possession for 1 month and the issue is still present. When I ask I’ve had my vehicle in multiple times to fix the issues. The car was last in their possession for 1 month and the issue is still present. When I ask to speak to a manager they either send me back to the service representative or don’t call me back. Truly disappointed. More

We are long time loyal BMW customers, after eight 3 series vehicles from multiple dealers, and two X5's, we have enough experience and comparison to say that Rallye is our preference, especially the en series vehicles from multiple dealers, and two X5's, we have enough experience and comparison to say that Rallye is our preference, especially the entire exceptional service department team!!! Bravo !!! More

The service provided was the most professional. I was constantly updated through text, so i was always up to date on the status of my car. Cosmo was a constant professional and i really appreciate I was constantly updated through text, so i was always up to date on the status of my car. Cosmo was a constant professional and i really appreciate what he brings at Rallye BMW. More

Professional service. I met people in Rallye BMW 11590 who have professional minds and service for their customers. They are focused on not looking for money; they a I met people in Rallye BMW 11590 who have professional minds and service for their customers. They are focused on not looking for money; they are caring for the long-term customer. In my experience, Chris B., the service manager, and Deniss D. the service advisor, are very honest and have great patience with the people, and they explained what my car needed or not necessarily in that situation. They are not just guessing; they have been through their computer system and checked my vehicle conditions to get the result to show me. What else can I trust? After the service with them, I felt secure about safe driving; they saved my time and money. More

At first my experience was wonderful. Then a few days after my service the issues I had voiced concern about that was “fixed” came back. I called bmw and they said I would need to bring m Then a few days after my service the issues I had voiced concern about that was “fixed” came back. I called bmw and they said I would need to bring my car back and it would likely be another $500 on top of the $1000 I had just paid. A new issue started also a few days after receiving my car with the ac that I was told happens after a certain amount of miles and it was just a coincidence it happened right after receiving my car. I asked Anthony for a call back with the estimate and was never called. More

Well organized and easy to do business with. People efficient and knowledgeable. No games involved. People efficient and knowledgeable. No games involved. More

Great service and communications from dealer as it was taking place loved tge video thanks taking place loved tge video thanks More

Always a pleasure going to Rallye BMW. Super helpful and informative! Cosmo was great and made sure I was informed about all things going on during the service appointment. Super helpful and informative! Cosmo was great and made sure I was informed about all things going on during the service appointment. More

I had my tire replaced. Very helpful. Service was quick. Thank you for the help. Very helpful. Service was quick. Thank you for the help. More

well organized operation. staff pleasant and helpful. great communication throughout the whole process. no surprises. staff pleasant and helpful. great communication throughout the whole process. no surprises. More