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Rallye BMW - Service Center

Westbury, NY

4.5
5,280 Reviews
Call Service Center (516) 226-7651

5,280 Reviews of Rallye BMW - Service Center

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April 26, 2023

Excellent service delivery! Competent courteous staff. Timely appointments. Friendly customer service. Comfortable waiting area and, when needed, quick loaner car. More

by ELISSA2
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Rallye BMW responded

We're glad to hear that you had such a positive experience with our team here at Rallye BMW, Elissa! Thank you for taking the time to share your feedback, and we hope to see you again down the road.

April 26, 2023

My special thanks to Carol Muniz, she is the best service advisor I've ever met! More

by olegxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Hale
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Rallye BMW responded

We're elated that Carol could be the ideal service advisor for you! Thanks for being a Rallye BMW customer!

April 25, 2023

Excellent service all around by Bret and his team. Processed a Zurich tire claim the same day More

by josephcooney99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2023 -

Rallye BMW responded

Thank you for sharing your stellar service experience with Bret and the team at Rallye BMW! See you next time!

April 25, 2023

Always pleasant, adequately staffed for optimal service … and best feature is the Bistro Bar Coffee!! More

by asantich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kraly
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Apr 25, 2023 -

Rallye BMW responded

We're thrilled to hear about your experience with us! It's great to know that you enjoyed our Bistro Bar Coffee while we took care of your vehicle. Thank you for your kind words about our staff and service.

April 24, 2023

You were treated like a customer and not like a number. My service advisor excellent More

by DFLOOD5365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The two receptionist
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Apr 25, 2023 -

Rallye BMW responded

Our customers are our top priority at Rallye BMW, so your feedback makes our day! Thank you, from your friends at Rallye BMW.

April 23, 2023

Great communication. Professional and very timely and friendly service center. Great customer service and professionalism More

by sabdin93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
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Apr 24, 2023 -

Rallye BMW responded

We're thrilled to see that you had a great experience at Rallye BMW! It's fantastic to hear that our team provided you with such outstanding service. Drive safely, and we hope to see you back!

April 22, 2023

Great communication from the service advisor. The car took a little longer but they were able to get me a loaner. More

by BMW X3 M Competition
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Camacho
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Apr 24, 2023 -

Rallye BMW responded

We’re glad to hear that our service advisor was able to communicate well with you and provide a loaner during your visit to Rallye BMW. Thank you for sharing your feedback with us!

April 21, 2023

It has always been great service with Rallye from the service specialist to loaner car. More

by AMONTESMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis- 5 stars
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Apr 21, 2023 -

Rallye BMW responded

We are so happy that our Rallye BMW team delivered an excellent service experience. Thank you for sharing.

April 21, 2023

when you visit RALLYE service department, you can count on the "ROYAL TREATMENT" They are the best in business. not only i get my regular maintenance done there i buy my tires there More

by specap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kozlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Echeverry
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Apr 21, 2023 -

Rallye BMW responded

We're so glad to hear that you always receive amazing service at Rallye BMW! Thank you for your kind words and for trusting us with your regular maintenance and tire purchases. We appreciate your business and look forward to seeing you again. Safe travels until next time!

April 21, 2023

Bought 2023 i4 m50 from Rallye. Len was my salesman. It took a long time to get it as I ordered it during the height of the shortages but the reality is that’s a symptom of the wor More

by David N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenard Brechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

Rallye BMW responded

David, we appreciate you taking the time to share your experience with us. We will be sure to pass on the kind feedback to Len and the team. Drive safely in your new 2023 BMW i4 M50, and enjoy it! We hope to see you again soon at Rallye BMW!

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