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Rallye BMW - Service Center

Westbury, NY

4.5
5,418 Reviews

5,418 Reviews of Rallye BMW - Service Center

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June 27, 2023

Adam is the best, have been dealing with him for many years, he is the best. More

by bmdnylt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jun 27, 2023 -

Rallye BMW responded

Thanks for leaving Rallye BMW a five-star review. We'll pass on your kind words along to Adam. See you next time!

June 27, 2023

Precise and quick. Kept the situation updated and fixed all my issues. There were minor requests that I forgot to make in the beginning but at no fault of the service a More

by Dchenliu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Camacho
Jun 27, 2023 -

Rallye BMW responded

Thank you for the review, Dchenliu! We're glad to hear that our team at Rallye BMW provided you with precise and quick service. We appreciate your understanding and look forward to assisting you again in the future. Have a great day!

June 27, 2023

I would not service my car there, the work was completed under warranty and the same issue came back and they told me the car warranty is now expired and I have to pay for diagnosis and repair. And the serv More

by ACTIONPAUL
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Anthony Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Rallye BMW responded

Your review is very disappointing to read, as it does not reflect the thorough and courteous service we pride ourselves on. I am so sorry for any oversight in properly attending to your car's issue, as well as any inconvenience regarding our warranty policy. I'm also concerned to see that you experienced anything less than courteous professionalism, and I assure you, I will address this feedback with my team. I would like to help make this right, so when you can, could you please reach out with your contact information? Thank you, Chris Blanco - Service Manager- 516-833-4862

June 27, 2023

Great experience fast and easy process everyone was respectful and very helping if I ran into any trouble More

by ROHILLP
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Rallye BMW responded

Thank you for leaving Rallye BMW a wonderful five-star review! We are glad your visit went smoothly.

June 26, 2023

This dealership is top notch, professional and prides themselves on excellent service. They always go above and beyond More

by tgm1825
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Jun 26, 2023 -

Rallye BMW responded

Thank you for the kind words! We're glad to hear that Rallye BMW provided you with top-notch service. We appreciate your support, and we hope to see you back again down the road!

June 26, 2023

Fast, efficient, and excellent as always. Communication is clear and timely and it would be hard to ask for more More

by ROSSB.NY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Jun 26, 2023 -

Rallye BMW responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Rallye BMW. Safe travels!

June 26, 2023

Above and beyond service satisfaction. Great customer service. Always a pleasure to come to Westbury BMW More

by Erica Laporte
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Rallye BMW responded

Erica, thank you for the review! We appreciate the kind feedback and hope to see you again at Rallye BMW. Safe travels!

June 26, 2023

excellent service--very professional. Easy to make appt & car ready in a timely basis.Very satisfied More

by SHARONSHYMAN
Workmanship
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Rallye BMW responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Rallye BMW team. Drive safely, and we hope to see you back!

June 26, 2023

The sales department, Nico was excellent. Any issue I had , he resolved for me. My issues with the service department were eventually resolved, but at one point, I was told that I would have More

by KEHICKS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nico Rutella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Camacho
Jun 27, 2023 -

Rallye BMW responded

Thank you for sharing your feedback with us. We appreciate your kind words about Nico and are glad that he was able to assist you. We apologize for any miscommunication that occurred with your warranty. If there's anything else we can do for you, please don't hesitate to reach out.

June 26, 2023

A first class operation, from your greeting by name to the timely updates, to the finishing steps, is what awaits you at Rallye. I've been dealing with Rallye for almost thirty years; I wouldn't go anywhe More

by Larry K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Rallye BMW responded

Larry, thank you for the review! We are so glad to hear that you are confident in the Rallye BMW team to get the job done. We appreciate your support over the years and are looking forward to seeing you back!

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