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Rallye BMW - Service Center

Westbury, NY

4.5
5,282 Reviews

5,282 Reviews of Rallye BMW - Service Center

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April 04, 2023

Anthony Persaud kept me updated an out my truck. He is a great advisor for your service department More

by MKT2370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Rallye BMW responded

We are glad that Anthony demonstrated top-notch assistance during your service visit here at Rallye BMW. Safe travels, until we see you again!

April 04, 2023

Reliable honest on time friendly provides a nice loaner BMW. Explains everything clearly and no pressure. More

by DOCTORAZIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Rallye BMW responded

Thanks for the positive review of Rallye BMW! We appreciate your support.

April 04, 2023

WELCOMING, ACCOMODATING, THOROUGH, CLEAN. .. CLEAR EXPLANATIONS, PROVIDE A GENERAL REPORT ON THE VEHICLE........AN OVERALL PLEASURE More

by SRACARITO115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Shane Camacho
Apr 04, 2023 -

Rallye BMW responded

This review is music to our ears! Thank you for choosing Rallye BMW and for sharing your experience with our team. Drive safely!

April 04, 2023

I just serviced my 2008 BMW 328 at Rallye BMW. I am very pleased with the customer service and the quality of the work performed on my car. More

by ioannisdrivas
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Rallye BMW responded

We appreciate your business and your review! it was our pleasure to service your BMW! It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Rallye BMW.

April 03, 2023

Excellent service, from start to finish. Everyone very helpful. Great job all around. I recommend the dealership. More

by knightriderbk10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Rallye BMW responded

Thank you for the review! We appreciate the kind feedback and hope to see you back again at Rallye BMW. Safe travels!

April 03, 2023

Dannis and the service team are great ! Thank you for all your help with servicing my car More

by nseegolam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Apr 03, 2023 -

Rallye BMW responded

Thank you for the review! We appreciate the kind feedback abut Dannis and hope to see you back again at Rallye BMW. Safe travels!

April 03, 2023

Oil change and inspection performed, Service experience was excellent, Frank kept me informed through out service More

by Andrew.Goldbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Rallye BMW responded

Andrew, thank you for the review! We appreciate the kind feedback about Frank and hope to see you again at Rallye BMW. Safe travels!

March 14, 2023

Carol was very professional and helpful with this issue I had. Provided updated informaton as well along the way. With her, I will not worry about how my car will be serviced or handled. More

by Jin9600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Rallye BMW responded

Carol and the entire Rallye BMW team are thrilled to see your glowing review! Thank you so much for supporting us and please let us know if you need anything at all!

March 12, 2023

My experience was great. Everyone was professional, quick and thoughtful and the whole process was with ease. More

by shadohp
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Rallye BMW responded

This is a fantastic review! Thanks from the entire team at Rallye BMW!

March 12, 2023

The first time that iI brought my car for service because seat belt and airbag light was on. Looks like the lights was just deleted because couple weeks later the same light shows up again I was Overcharged More

by CARLOS713713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Trotta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Rallye BMW responded

I would like to apologize that your seatbelt and airbag lights are back on. We always aim to accommodate the needs of our guests through effective and efficient service work, so I am disappointed to hear that this happened. Customer satisfaction is our top priority and I would like the chance to make this right. Would you please call me so I can see how we can assist you moving forward? Thank you, Chris Blanco - Service Manager - 516-833-4862

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