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Rallye BMW - Service Center

Westbury, NY

4.5
5,322 Reviews
Call Service Center (516) 226-7651

5,322 Reviews of Rallye BMW - Service Center

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December 05, 2022

Everything was great with the servicing and Dennis is always great. Only problem was after the service I noticed my new BMW valve covers were switched with older ones. More

by Thenyking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Dec 05, 2022 -

Rallye BMW responded

While we appreciate the kind feedback about Dennis, we apologize for the mixup with your vehicle. We strive to deliver top-notch service, and I would appreciate the chance to speak with you to see what more I can do to assist with your situation. If you are willing to discuss this further, please feel free to reach out. Best, Chris Blanco - Service Manager - 516-833-4862

Dec 07, 2022 -

Thenyking responded

Hey Chris it was an obvious mix up don’t believe it was done intentionally. I have replaced the valve stem caps, no harm done.

December 05, 2022

Service is quick and courteous - Chris Blanco is the Service Manager and he is extremely attentive, as is Chris Williams. As always I would give Ralleye 5 stars for service and performance. More

by ELISSA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Rallye BMW responded

Thanks for trusting our service to be quick and courteous. We appreciate your business and kind words about Chris! Have a great day, from the Rallye BMW team.

December 05, 2022

Carol was awesome to deal with, and made the visit to Rallye a pleasure for me. More

by PAUL.JMORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Rallye BMW responded

Paul, thank you for the great review of Carol and the team! We are happy to have earned your business and we hope to see you again at Rallye BMW. Drive safely!

December 05, 2022

They lost the sound proofing foam and I had to buy another one. First time bad experience. More

by Dddd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2022 -

Rallye BMW responded

I am very sorry for the inconvenience here. I will speak with my team about this and we hope to have another chance to give you a five-star experience in the future. Please feel free to be in touch if I can help. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 05, 2022

Excellent customer service together with knowledgeable service technicians. I am always very pleased with the results. More

by ERICJMARTIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Rallye BMW responded

Eric - Thank you for leaving Rallye BMW this wonderful review and for trusting us with your vehicle's care. It was our pleasure to serve you! Have a great day and keep us in mind for any future needs!

December 05, 2022

Great experience overall. Mr Slado is super knowledgeable, provided me helpful information and responded promptly to all my questions throughout the process. Delivery day was More

by paulo.arencibia
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Abreu - 5 stars
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Dec 06, 2022 -

Rallye BMW responded

Thank you for this great review of Rallye BMW! We are thrilled to hear that our team was helpful and efficient. Your trust and business mean a lot to us!

December 04, 2022

Quick and fast work. Great communication and go above and beyond for their customers. Thank You More

by OVAISJAVED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Rallye BMW responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

December 03, 2022

Great fast efficient service. Cosmo my representative was outstanding. I always have a excellent experience when I service BMW at the dealership. More

by George Sheinkopf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Rallye BMW responded

We’re delighted to get your 5-star review, George. Our team is grateful for your continued trust and confidence! Thanks for being a loyal client of Rallye BMW!

December 03, 2022

Everyone was extremely courteous and professional, provided clear explanations, and kept me apprised of the status of the service and repair. More

by OPELLG
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Rallye BMW responded

Thank you so much for stopping by to share your excellent experience with our team here at Rallye BMW! We can't wait to assist you again in the future!

December 02, 2022

Rallye Service has often been imitated, however it has never been duplicated! This feeling started in 2004 and continues! Written: December 2, 2022. More

by zayde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenard Brechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
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Dec 02, 2022 -

Rallye BMW responded

Thank you for the kind words and the stellar review of us here at Rallye BMW!

Dec 03, 2022 -

zayde responded

It is me who thanks all of you for enabling my wife and I to enjoy our BMWs!

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