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Rallye BMW - Service Center

Westbury, NY

4.5
5,305 Reviews

5,305 Reviews of Rallye BMW - Service Center

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September 16, 2022

Excellent services Excellent service advisor Carol On time delivery for pick up overall excellent service More

by SPANGYG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Sep 16, 2022 -

Rallye BMW responded

Thank you for sharing your excellent service experience with our fantastic team member Carol! Until next time, safe driving! –The Rallye BMW Team

September 16, 2022

The service over all is good. One star less on rating due to the loaner car has very bad smell. More

by junec505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Rallye BMW responded

Thank you for reviewing us and sharing your feedback. I am happy that you were overall satisfied with your experience but would like to apologize for the smell in your loaner vehicle. I will share this information with my team to ensure we deliver a five-star experience for you next time. Take care, Chris Blanco - Service Manager - 516-833-4862

September 16, 2022

From the service staff to the sales staff and representatives they are all ultra professional and efficient. More

by Jim@mccroriehome.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Sep 16, 2022 -

Rallye BMW responded

Jim, this is the kind of feedback we strive for at Rallye BMW! Thank you so much!

September 16, 2022

The service staff was very professional and very helpful. I received my car back when promised Thanks for everything More

by NORMAN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Rallye BMW responded

We're delighted our team accommodated your needs with punctual service and quality assistance! Thanks for supporting Rallye BMW!

September 16, 2022

2nd time in for service in 2 weeks. All good so far No other incidents More

by LORIDRUCKER219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Rallye BMW responded

Thanks for supporting Rallye BMW with your 5-star review! Please let us know if we can provide any further assistance. Drive safe and take care!

September 16, 2022

Brandon Tibbals service was courteous, efficient, and professional. He made the whole process run smoothly. More

by MCKILLOP100
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Rallye BMW responded

Thank you for your great review. We're happy that Brandon was courteous, efficient, and professional. See you next time here at Rallye BMW!

September 15, 2022

Everyone was super helpful & very accommodating. Adam & Alex were extremely helpful and explained everything to me through the process More

by Franco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano, Alex Echeverry
Sep 15, 2022 -

Rallye BMW responded

Franco, thank you for the great review! We are so glad to hear that Adam and Alex delivered a successful service experience. Drive safely, and we hope to see you back again at Rallye BMW!

September 13, 2022

Christopher Williams is outstanding! He keeps you informed during the whole service process. He has empathy for his customer and makes sure they are comfortable. Christopher is friendly More

by STAPLDNL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Rallye BMW responded

This is the kind of feedback that lets us know we're making all the right moves. Thanks so much for taking the time to give Christopher your kudos. We're thrilled your experience with Rallye BMW went seamlessly from start to finish. Take care!

September 13, 2022

Awesome service all the time. Everyone is friendly and always helpful. A plus all the way More

by joanne6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Rallye BMW responded

We appreciate your feedback, Joanne! Thank you for choosing Rallye BMW for your service needs, we hope to see you again down the road.

September 13, 2022

Antony was really good at explaining the problem with the car. Arranged transportation for me More

by IMOUNTAIN1
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Rallye BMW responded

We will certainly let Antony know you had a fantastic experience working alongside him to get your vehicle back on the road. Thank you, from the Rallye BMW team!

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