Rallye BMW - Service Center

Rally in westbury is the best. Their service department addresses all my concerns and my service advisor Carol Muniz slwsys provides excellent service. Their service department addresses all my concerns and my service advisor Carol Muniz slwsys provides excellent service. More

Brought my car in to adjust the windshield wipers and check into a slow leak I have in a tire. I was the first person into the service department in the morning. After not hearing anything all day I sh check into a slow leak I have in a tire. I was the first person into the service department in the morning. After not hearing anything all day I showed up at dealer around 5pm to find that NOTHING had been done. They did adjust the wiper blade and told me there was a nail in tire and I would have to leave the car to have tire replaced which I had purchased insurance for when I purchased the car. This was not an option for me so I had to take car and make another appointment to have tire fixed. Two weeks later I was again first person on line to have the tire fixed. All day went by again and was told at 4:30 that my car would be done at 5. I don't understand how replacing one tire takes two entire days and neither the service manager Chris Blanco or the service rep Chris Williams could explain this to me. Communication was non existent and I certainly don't feel like a valued Rallye customer. I will not be giving any future business to Rallye nor would I recommend this dealer. Customer service should not stop after the check has been cashed. More

The dealership is as good as it gets! The service person Chris Bianca was wonderful & went above & beyond to help us out! The service person Chris Bianca was wonderful & went above & beyond to help us out! More

Wonderful experience each time I visit! I appreciate that my time is valuable and taken into consideration by all of the employees and staff. I appreciate that my time is valuable and taken into consideration by all of the employees and staff. More

Dennis/Rallye is the best. Great service at a fair price. They never miss anything. I trust only this dealer for my car servicing. Great service at a fair price. They never miss anything. I trust only this dealer for my car servicing. More

Accommodating , professional , excellent service , the staff were helpful and made time to squeeze me in there schedule staff were helpful and made time to squeeze me in there schedule More

I found it helpful to have the appropriate reminder for service, ease of scheduling, pleasant and knowledgeable staff, a pleasant waiting area, and accurate wait time for my car service! I also love that service, ease of scheduling, pleasant and knowledgeable staff, a pleasant waiting area, and accurate wait time for my car service! I also love that it is returned clean. I don’t think I could have asked for anything better! Many thanks to Chris Blanco for making sure everything moved along so well. More

Service was fine as usual. However after I checked out, somehow they forgot and had to wait another 30 mins to get my car. However after I checked out, somehow they forgot and had to wait another 30 mins to get my car. More

I brought two cars into Rallye for service. In one case, I was experiencing noise from the wheels that were difficult to identify, but the techs at Rallye were able to identify it and get it fi In one case, I was experiencing noise from the wheels that were difficult to identify, but the techs at Rallye were able to identify it and get it fixed. I was very satisfied with the service. More

Took way too long twice what they said. Brake replacement on a car with 17k miles is a problem Brake replacement on a car with 17k miles is a problem More