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Rallye BMW - Service Center

Westbury, NY

4.5
5,330 Reviews

5,330 Reviews of Rallye BMW - Service Center

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April 02, 2022

The service department tries very hard to please. They went out of their way to keep our car overnight so they could take it for a full test drive to determine if our brakes were still squealing. C More

by Sam Yedid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Madia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Rallye BMW responded

It's great to hear, Sam, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rallye BMW!

April 01, 2022

This Rallye BMW dealership provided an excellent service. Everyone there is very friendly and this is a part of the reasons why we go back. :) More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Apr 01, 2022 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us, Sarah. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 31, 2022

My brand new BMW 530 brakes makes noise Left for service but still same thing now over 700 miles Not good service More

by roadchapper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch. 5 stars
Apr 01, 2022 -

Rallye BMW responded

Thank you for your business and this review. We're sorry to hear your brakes are still making noise. Please contact our service department.

March 31, 2022

Excellent service was provided from beginning to end. Will definitely continue using this service center More

by BLADE9581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Rallye BMW responded

Thank you for choosing Rallye BMW! We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again!

March 30, 2022

Great experience from dropping off the car through through communicating needed repairs and final pickup Anthony was great More

by JEN-BMW owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Mar 30, 2022 -

Rallye BMW responded

Jen, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 30, 2022

I can’t say enough how tremendously helpful the team was in accommodating me for my X3. Chris Blanco continues to be great. More

by BARRYZUCKER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Mar 30, 2022 -

Rallye BMW responded

Barry, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 29, 2022

I scheduled an appointment for an oil change and still had to wait 2 hours not sure why/how but I did if it wasn’t for wanting to keep the records for the next owner I would have done it myself and saved More

by MIKE r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chy Wiggan
Apr 12, 2022 -

Rallye BMW responded

Mike, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 29, 2022

Dealership service is very sketchy and unreliable. I ran into the same when I purchased my car in 2019 with 2100 miles. They weren’t honest about the service history. More

by Vetro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brandon Tibbals
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Rallye BMW responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 28, 2022

The person in charge of the service area was extremely efficient and went out of his way to make sure things got done. My service representative was also very good. More

by WWILANSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Reardon
Mar 28, 2022 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 28, 2022

Everything was done perfectly with great communications from the office. The car rides so quietly now. More

by CCOLON001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Rallye BMW responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye BMW!

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