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Rallye BMW - Service Center

Westbury, NY

4.6
5,335 Reviews

5,335 Reviews of Rallye BMW - Service Center

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June 23, 2021

went beyond his normal duties to help me out outstandeing More

by AABRAKE
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Rallye BMW responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 22, 2021

Brandon fantastic keeps me updated and found bubble in tire and changed under warranty More

by METROMEDPC
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Rallye BMW responded

We are very happy to hear that Brandon provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

June 22, 2021

Rallye treats its customers very well and provides a very comfortable waiting facility. The service is superb and the techs assigned to your vehicle are diligent and keep you updated to the progress of your More

by EPCAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Rallye BMW responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come!

June 22, 2021

It's always a excellent experience going to Rallye BMW. Whether for info or purchasing, Darren is our go-to guy. As for service Chy is our go-to guy. The entire rally staff always make sure our visit is pl More

by TK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Jun 22, 2021 -

Rallye BMW responded

Thank you for your review and kind words for Darren and Chy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

June 22, 2021

I"ve always had my BMW's serviced at Rallye. Always a pleasure, easy in and out... More

by MARKNASH10
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Rallye BMW responded

Mark, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

June 22, 2021

Staff was courteous and professional. Very pleased with my last visit. More

by joyjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Rallye BMW responded

Joy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 21, 2021

This was an A+ experience. No pressure in the transaction at all. Answered all my questions. Made some suggestions. They worked hard to offer the deal that worked for us and then delivered the car in less th More

by GSCHEINER
Recommend Dealer
Yes
Employees Worked With
Bert Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Rallye BMW responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 20, 2021

Service department is always courteous and professional. Pulling up to the service center is always a great experience, the pulled up area is always clean. More

by P8787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jun 21, 2021 -

Rallye BMW responded

Thank you for your kind words for our service department. We appreciate your business and our team looks forward to serving you again soon!

June 20, 2021

Rallye BMW Service is without a doubt the most amazing experience thanks to their incredible staff from the first moment you pull into their center. Chy has been my Service Specialist and always has gone More

by AsimF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Jun 21, 2021 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Chy and the team, and we look forward to working with you again!

June 19, 2021

I traded in my Benz for a BMW convertible. My purchase was a bit bumpy, with the car not full detailed upon arrival, and the paperwork not delivered as expected. However, when I needed service on the car More

by cwarren1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldemar Cagua
Jun 20, 2021 -

Rallye BMW responded

Hello, I know we had a bumpy start and you were left originally unsatisfied but grateful that you gave Matthew the opportunity to work with you to rectify the situation. Thank you for choosing Rallye BMW and we hope to see you again in the future.

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