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Rallye BMW - Service Center

Westbury, NY

4.5
5,331 Reviews

5,331 Reviews of Rallye BMW - Service Center

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June 08, 2021

Very disappointed with the service. I was informed by service prior to my appointment that the tire warranty package purchased covered my tires but apparently when I came to my appointment this was not t More

by RallyeFlex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Rallye BMW responded

We're sorry to hear about your service experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 07, 2021

It is good, just frustrated cant figure out what is going on with X3 and errors we keep seeing. Spending lots of money and nothing seems to be working. Bret Service manager is great. More

by TOM.GULMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Rallye BMW responded

Tom, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

June 07, 2021

Great service . I made an appointment at noon to have the car checked out for low antifreeze. They told me to bring the car in at 2. I waited 1.5 hours at most. The car was checked out and I got a spectacula More

by JRLCABINETRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Blanco
Jun 07, 2021 -

Rallye BMW responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come!

June 07, 2021

Working with Rallye overall has been a wonderful experience. I haven’t had any problems and or complaints about this dealership. All of the service personnel that I have worked with have been good e More

by newton.mckenzie9c
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Rallye BMW responded

Thank you, Newton! Christopher and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

June 06, 2021

The best dealer of all! I like the way they accommodate their clients and the service they made to the car. It’s a first class service i would say! More

by tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Rallye BMW responded

Tina, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 06, 2021

It was a world class service, I’m very happy with Rallye, they have the best professional and experienced people in the service department, high quality work. More

by AdiLila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Rallye BMW responded

Lila, Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback!

June 06, 2021

I was very pleased with the new tire installation and service from my service advisor Chy Wiggan. I waited for my SUV which he delivered on time, as promised. More

by PJFRANCO, M.D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Jun 07, 2021 -

Rallye BMW responded

Dr. Franco, It's great to hear that Chy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rallye BMW!

June 04, 2021

Rallye service was efficient, friendly and quick. I brought my 3 bmw’s in for service and each day had the same quality service.Chrtopher was awesome. More

by SUNBILT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 03, 2021

My favorite BMW dealership! Always accomodating and they treat me like family! Chris Blanco does an exceptional job running the service department! Thanks for all of your help always! More

by TIFFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Alex Echeverry, Kevin Crandon, Emily Reardon
Jun 03, 2021 -

Rallye BMW responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye BMW.

June 03, 2021

Great service always. Chris Williams helped me out with my inspection and service. Well done making sure that everything was handled. Never a doubt when I got to Rallye. More

by DANIEL.J.DIRICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Rallye BMW responded

Daniel. Thanks for sharing your thoughts about your experience working with Chris here at Rallye BMW. We appreciate your business and hope to see you again soon!

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