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Rallye BMW - Service Center

Westbury, NY

4.5
5,331 Reviews

5,331 Reviews of Rallye BMW - Service Center

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June 03, 2021

The service department is operated professionally and efficiently. The advisors are courteous, knowledgeable and attentive. It was a pleasure to work with Anthony, who was especially accommodating of m More

by lenkapsalis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Rallye BMW responded

Thank you so much for your excellent review! We are so glad that Anthony had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

June 03, 2021

People and Service. Equally as important as the cars themselves. Thats whats great about Rallye BMW. The people you deal with pre-sale AND post sale make the difference. More

by KBRECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Jun 03, 2021 -

Rallye BMW responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 03, 2021

It’s always Great to work with Carol she’s just been the BEST. She tells me exactly what I needed for my car weather I want to hear it or not Thanks you Betty Thomas More

by BETTY_THOMAS00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Rallye BMW responded

Betty, thank you for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad Carol and the team were able to help, and we look forward to seeing you again!

June 03, 2021

My whole experience start to finish was excellent. The entire staff was exceedingly professional and took care of everything I needed with no hassles. A great overall experience. More

by holly.ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Rallye BMW responded

Thank you for taking the time to leave us this five-star review, Holly! We appreciate your business and our team looks forward to serving you again soon.

June 02, 2021

Chris is the absolute best!! Very professional, kind, and trusting. I feel extremely comfortable and confident knowing he is part of the great team at BMW. More

by JasonVillano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Rallye BMW responded

Thank you, Jason, we are very happy to hear that Chris and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 02, 2021

They are professional and efficient. But catch me by surprise, for 10,000 miles service need wheels alignment not even 10 months, and it's not under warranty. More

by JHSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Rallye BMW responded

Thank you for your feedback! Quality customer service is always our number one priority, and we'd be glad to address any questions or concerns you might have. Thank you again for choosing Rallye BMW, we appreciate your business and hope to see you again!

June 02, 2021

I am satisfied with the service center performance and always prefer to work with Mr. David o Neal , the service advisor who excels in understanding and resolving the issue related to my car. Thank you More

by Rita Shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Jun 02, 2021 -

Rallye BMW responded

Thank you for sharing your review, Rita! We appreciate your kind feedback for David and the team, and we look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW!

May 21, 2021

Frank Trotta was a pleasure to work with as always and kept me posted on status and work needed on the BMW X 5. Thank you. More

by AMPLAW333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Rallye BMW responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 30, 2021

Larry was accommodating and went above and beyond in assisting me with leasing a car. He made the whole process smooth and easy. Highly recommend going through Larry when purchasing/leasing your next ve More

by Dkim0203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2021 -

Rallye BMW responded

It's great to hear that Larry was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rallye BMW!

April 29, 2021

I am looking to purchase a new vehicle and the service at RALLYE BMW has me leaning towards another BMW just so that I can continue doing business with these guys. Beat dealer experience I’ve ever had. Make More

by LEWISMOBILE
Recommend Dealer
Yes
Employees Worked With
Mika Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Rallye BMW responded

Lewis, Thank you for taking the time to share your feedback with us. Dennis and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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