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Rallye BMW - Service Center

Westbury, NY

4.5
5,360 Reviews

5,360 Reviews of Rallye BMW - Service Center

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June 21, 2025

Rallye is wonderful! ! Anthony Persaud specifically…he took care of our cars as if they were his own…giving us information about the process and costs Thank you! More

by New York bmw owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Rallye BMW responded

We're elated to hear that Anthony provided such attentive service here at Rallye BMW! Thank you for sharing your experience, and we're glad we could assist with your car needs.

June 20, 2025

Found the service to be overpriced and when they perform their inspection on the car, you never get an estimate as to what those costs are. More

by PEROT2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Rallye BMW responded

We appreciate your feedback and understand the importance of transparency in pricing. It's concerning to hear that you didn't receive an estimate for the inspection costs, as we strive to provide clear communication with our customers. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

June 20, 2025

I’ve been a loyal customer of Rallye BMW for over 15 years, and there’s a reason I keep coming back. They’re simply the best in the business. From sales to service, the entire team operates with a level More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Rallye BMW responded

Roger, thank you for being a loyal customer of Rallye BMW and sharing such detailed feedback! It's wonderful to hear that Anthony and the rest of our team have consistently provided you with exceptional service. Your kind words mean a lot to us, and we look forward to continuing this relationship for many more years!

June 20, 2025

Helpful. Attentive. Responsive. Cared about the customer’s needs and satisfaction. All around excellent service. More

by figonidanielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Rallye BMW responded

We're thrilled to hear you received excellent service at Rallye BMW! Our team is dedicated to ensuring customer satisfaction and it's great to know we met your expectations. Thank you for the kind words!

June 20, 2025

I had a great experience with my recent service visit. Anthony was my service advisor and did an excellent job communicating throughout the process. I brought in my BMW for an oil change and a software re More

by Pawan S.
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Rallye BMW responded

Pawan, we're elated to hear that Anthony and the Rallye BMW team provided you with excellent service during your visit. Thank you for recommending us! We look forward to assisting you again in the future.

June 19, 2025

All employees are professional but Carol is the best! Unlike other dealerships I do not dread coming to BMW. Thank you. More

by Patricia Weiss
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Rallye BMW responded

Patricia, we're delighted to hear that Carol and the team at Rallye BMW have made your visits enjoyable. Thank you for sharing this positive feedback!

June 19, 2025

Just had my X5 50e checked for lifting PPF and Rallye will be making the repair with. The next two weeks and will provide a loaner. Thank you for taking the appropriate action in this matter. More

by lexus1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Jun 20, 2025 -

Rallye BMW responded

Thank you for trusting Rallye BMW with your BMW X5 50e! We're glad to hear that our team is addressing the PPF issue and providing a loaner. We appreciate your patience and look forward to getting everything sorted out soon!

June 18, 2025

Excellent service. Cosmo was very polite and helpful.I was very impressed with the service that I received. More

by Titirachel53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Quillupangui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Rallye BMW responded

We're delighted to hear that Cosmo provided you with excellent service at Rallye BMW. Thank you for sharing your experience!

June 18, 2025

Rally is so professional. Their service department is thorough and welcoming. I would recommend them highly More

by bayville30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Rallye BMW responded

Thank you for the glowing recommendation! We're delighted to hear that our service department at Rallye BMW provided a professional and welcoming experience. We appreciate your support!

June 18, 2025

Performed my car’s service and diagnosed/fixed my starter issue with no hassle or pushback. Will go to this dealer for my next service. More

by manveers011001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Rallye BMW responded

We're delighted to hear that your service experience at Rallye BMW was hassle-free and efficient! Thank you for choosing us, and we look forward to assisting with your next visit.