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Rallye BMW - Service Center

Westbury, NY

4.5
5,263 Reviews

5,263 Reviews of Rallye BMW - Service Center

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April 19, 2025

Have leased several vehicles there. Bert Vargas is a good Man. Like the attention and good see I e ! More

by ROBORTIZ32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Rallye BMW responded

Thank you for your continued trust in Rallye BMW! We're delighted to hear that Bert Vargas and our team have provided attentive service. We look forward to assisting with any future leasing needs!

April 18, 2025

Everything was great and on time. My special thanks to Carol Muniz who is the best service advisor I've ever met! More

by olegxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Rallye BMW responded

We're delighted to hear that Carol provided you with exceptional service at Rallye BMW! Thank you for sharing your experience, and we're glad everything went smoothly.

April 17, 2025

Great to deal with, makes the whole process seamless on getting your car serviced. Would recommend working with him. More

by JSTAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW! We're delighted to hear that the service process was seamless. We appreciate your recommendation and look forward to assisting you again in the future!

April 16, 2025

I had a great experience at Ralley BMW. Rich was very helpful and friendly. Work was done in a timely fashion More

by 1bberry26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Rallye BMW responded

We're delighted to hear that Rich provided helpful and friendly service during your visit to Rallye BMW. It's great knowing the work was completed promptly for you. Thanks for sharing your experience!

April 16, 2025

Car was serviced for oil change. I received a video from the service deportment and it says everything is OK, then I received a text from the representative of Rally that he recomm More

by Zygmuntb72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Rallye BMW responded

I apologize for the mixed messages you received regarding your service. We strive to provide clear and consistent communication, so it's concerning to hear about this confusion. Please feel free to reach out if you'd like further clarification or assistance with any questions you may have. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

April 14, 2025

Great dealership. Everyone was friendly and professional. Nice area and clean facilities. I would recommend to family and friends More

by brianaPEPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quillupangui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Rallye BMW responded

Thank you for recommending Rallye BMW! We're delighted to hear that our friendly team and clean facilities made a positive impression. We appreciate your support and look forward to welcoming your family and friends in the future!

April 13, 2025

Richard is the best service advisor! Always a pleasure to work with, very helpful and knowledgeable. More

by ABDULLM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Rallye BMW responded

Thank you for this great review of Richard and the team at Rallye BMW! Have a stellar day!

April 12, 2025

Car went in given issues with radio going on and off, sun roof opened on it’s own, heated seats didn’t work etc. The Day after I picked up the car, I opened the trunk and the radio went on and the heater sea More

by DAPPEL4
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Anthony Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Rallye BMW responded

It's concerning to hear about the ongoing issues with your vehicle and the lack of follow-up from our team. We strive for timely communication and effective solutions, so I apologize for any inconvenience you've experienced. Please reach out directly at your earliest convenience so we can address these concerns promptly. Thank you, Chris Blanco - Service Manager - 516-833-4862

April 12, 2025

Brandon always does a great job of customer service. He goes out of his way to make sure everything is taken care of. More

by JOSEPH.WEINHOLTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Rallye BMW responded

Joseph, we're delighted to hear that Brandon consistently provides excellent service at Rallye BMW. Thank you for sharing your experience with us!

April 11, 2025

Brett was awesome! He was very informative and gave me frequent updates on my vehicle. Thank you ! More

by Julia Landecho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Rallye BMW responded

There is nothing better than a great review. Thanks for giving Brett and Rallye BMW your business, Julia!