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Rallye BMW - Service Center

Westbury, NY

4.5
5,398 Reviews

5,398 Reviews of Rallye BMW - Service Center

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July 17, 2025

Rallye never disappoints. Staff is friendly and make themselves available for any questions or concerns. More

by GARIMAPAT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Rallye BMW responded

We are happy to hear from you! Thank you for choosing Rallye BMW and for sharing your feedback.

July 17, 2025

Had a wonderful experience at Rallye, staff is very professional, had my service needs completed in a timely fashion. Highly recommended. More

by Simon Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Deljanin
Jul 18, 2025 -

Rallye BMW responded

Simon, thank you for the 5-star review of Rallye BMW! It is great to hear that you were so well taken care of by our team.

July 17, 2025

Rallye BMW is an excellent dealership who took care of my new BMW 540i xDrive. Carol Clark-Muniz did a great job as my service advisor. She took care of a problem and Rallye went above and beyond to fix th More

by Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Rallye BMW responded

Warren, thank you for sharing your glowing review with Carol and the Rallye BMW team! We are happy to have you as a customer and hope to work with you for miles to come.

July 16, 2025

They did a great job, kept me informed. We’re honest and reliable. Monetary charges were discussed so there were no surprises. I was out of the country and could not immediately pick up More

by promanello
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Rallye BMW responded

Thanks for sharing feedback about your positive experience! We appreciate your business and we hope to see you again at Rallye BMW!

July 16, 2025

My experience with the service team was excellent. Also great to have Gabriel Hale back at Ralleye More

by RGERSTENBLATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Rallye BMW responded

Thank you for sharing your kind words with Gabriel. We look forward to seeing you again at Rallye BMW!

July 16, 2025

Poor service and bad management. Had a very unpleasant experience. Will not be returning again More

by elizerovdmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cosmo Laurino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Rallye BMW responded

I'm sorry to hear about your unpleasant experience. I understand we've let you down, but I encourage you to please reach out directly if there's anything we can do to make this right. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

July 14, 2025

Great experience I have been a long time customer and will continue to do so. More

by SCOTTDAVISESQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
James D'Agostino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Rallye BMW responded

It was our pleasure to assist you. Thank you from all of us here at Rallye BMW!

July 13, 2025

Professional, great service, care and a level displaying the service takes their role seriously always More

by tony.zizzamia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Rallye BMW responded

Hi Tony - This feedback makes our day! Thank you for choosing Rallye BMW and for sharing your experience.

July 13, 2025

Cosmo is great; professional, went above and beyond and listened to my concerns. But I decided to trade the car in. Pre-owned was not a good decision on my part especially from Bayside BMW. Anyone that ha More

by irene.scalfani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Rallye BMW responded

Thank you for trusting Rallye BMW with your business and your recommendation! We are delighted to hear that Cosmo delivered such a successful purchase experience. Enjoy your new car, Irene!

July 13, 2025

Service prices are too high for what you get. Even just getting a diagnostic cost an absorbent price . More

by cdsjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Rallye BMW responded

We appreciate your feedback and understand concerns about pricing. We strive to provide value for our services, but it seems we may have missed the mark here. If you would like to discuss this further or explore any options available, please feel free to reach out. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817