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Rallye BMW - Service Center

Westbury, NY

4.5
5,282 Reviews

5,282 Reviews of Rallye BMW - Service Center

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November 08, 2024

Dennis was very professional and helpful in assessing the conditions of my car. Thank you Dennis More

by Smoisi123
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Nov 08, 2024 -

Rallye BMW responded

Thank you for recognizing Dennis' professionalism and expert service. We'll be sure to let him know his assistance was appreciated. See you next time at Rallye BMW!

November 08, 2024

The dealership was very professional. The salesperson was polite, respectful and friendly. He did not use any high sales pressure tactics, rather he was helpful when it came to answering More

by MARKJ.BEST
Recommend Dealer
Yes
Employees Worked With
Jason Tinling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Rallye BMW responded

Mark, we're delighted to hear that you had a positive experience with our team at Rallye BMW. Thank you for sharing your feedback and choosing us!

November 08, 2024

Pleasant, easy to deal with efficient, not pushy or sales, which is so preferred when dealing with customer sales More

by ARRIENMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Madia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Rallye BMW responded

Arrien, we're delighted to hear that you had a pleasant and pressure-free experience with us at Rallye BMW. Thank you for sharing your feedback!

November 08, 2024

Cosmo and Rallye provide the best customer service. Every one there is courteous and attentive to their customers. More

by pragazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Rallye BMW responded

Thank you for the fantastic feedback! We're delighted to hear that Cosmo and our team at Rallye BMW provided top-notch service. We appreciate your support and look forward to serving you again in the future!

November 08, 2024

Bret Hines is a pleasure to work with. He is patient and keeps you updated as the car is worked on. Go see Bret when you need your car needs to be serviced. More

by zach11753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Rallye BMW responded

We're delighted to hear that Bret provided such excellent service at Rallye BMW! Keeping our customers informed and satisfied is a top priority. Thank you for the recommendation!

November 08, 2024

Very clean friendly staff. They provide meaningful information about the work needed on my cars. More

by jbjorn2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Rallye BMW responded

Reviews like this one make our day! Thanks from the Rallye BMW team.

November 08, 2024

Dennis hands down is the best there. I dealt with someone else prior to him, zero follow up, zero courtesy shown. For second visit, I ended up getting Dennis. Big smiley face, great atti More

by Muhammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Rallye BMW responded

Muhammad, we're delighted to hear that Dennis provided you with such a positive experience at Rallye BMW. It's wonderful knowing he resolved your issue and followed up so diligently. Thank you for sharing this feedback!

November 08, 2024

Very courteous with great attention to detail. Efficient and prompt service with friendly staff and experienced neat mechanics More

by P.BERNAUDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Rallye BMW responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Rallye BMW provided courteous and efficient service. We appreciate your support and look forward to serving you again in the future!

November 08, 2024

Always received great service except when they had computer problems. Had a loaner and my car wasn’t ready More

by daMANNING10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James D'Agostino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW. We apologize for the inconvenience caused by the computer issues and appreciate your understanding. We're glad to hear that you've generally received great service, and we'll work on ensuring a smoother process in the future!

November 08, 2024

Was extremely disappointed with the price quote to fix my GPS/ Communications system which had leaked and shorted out. I questioned the $4,000 of labor cost which seemed over the top. Went down the street an More

by Jloughlin365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Rallye BMW responded

I'm sorry to hear about your experience with the repair quote. We strive for fair pricing and transparency, so it's concerning that you felt otherwise. Your feedback is valuable, and we would appreciate the opportunity to discuss this further if you're open to it. Please feel free to reach out at your convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

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