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Rallye Lexus

Glen Cove, NY

4.8
2,884 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 2,884 reviews

October 15, 2019

5000 mile service Very Good Service. Enjoyed your free coffee, which was a good quality. The waiting time for the vehicle serviced was not bad at all (less than one h More

by allenykim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!

October 15, 2019

Great experience as always The people in service are rock stars They treat the customers with respect. I feel more like they are friends looking out for my well being not jus More

by MATTSPAGNOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Oct 15, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!

October 14, 2019

Splendid! The staff members are very courteous and helpful for your needs--both in the sales and service department This dealership is very responsive to your More

by tcsumosumo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont see my salesperson on the list who happened to be an African American.
Oct 15, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!

October 14, 2019

3 hours plus wait times for an oil change Rallye Lexus continues to have really long wait times and the service area has not improve for over a decade while other areas have added amenities. More

by PAULCHIU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : John Capozzi, Jay Rosenthal
Oct 15, 2019 -

Rallye Lexus responded

Thank you for reaching out to us about this situation. We are sorry to hear that your experience was not up to our five-star standard. We would like your input on how we can improve the current customer experience in service. Please give me a call when you are next available! Thank you, Frank Licari 516-629-7645

October 14, 2019

T9899 Purchase of Apple Car Play My 2018 Lexus LS500 Apple Car Play Upgrade. As usual Pam Palasciano was extremely helpful,and make sure the job was done as soon as possible.. She More

by SAMKLWONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Heyman , Pamela Palasciano
Oct 14, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that Pam provided you with such excellent assistance. We hope to see you again!

October 14, 2019

CONTINUED GEAT SERVICE AS I HAVE EXPERIENCED FOR THE PAST 20+ YEARS, THE DEALERSHIP HAS BEEN EXCELENT WITH ALL OF THEIR FUNCTIONS AND PERSONNEL THAT I HAVE HAD DEALINGS WITH More

by emanem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano, Josh Weiss
Oct 15, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We appreciate your loyalty and we hope to see you again!

October 13, 2019

Excellent service I had my suv 30k miles service done in Rallye Lexus in September, the team done an excellent job. Frank was very friendly and professional. I would r More

by ss445sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone Chen , Steven Holmes, Frank Licari
Oct 14, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that Frank provided you with such excellent assistance. We hope to see you again!

October 13, 2019

Lexus service Steve was extremely helpful and he ensured our job was completed even thought it meant he had go stay late to do so! Greatly appreciated his professio More

by llukjuang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Holmes
Oct 14, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that Steve provided you with such excellent assistance. We hope to see you again!

October 10, 2019

Awesome We love rallye Lexus !! We bought 3 cars from there and Bob is our salesman! He is amazing and we only go to him. We use to buy American cars , bu More

by SERRAS8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Heyman , John Capozzi
Oct 11, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that Bob provided you with such excellent assistance. We appreciate your loyalty and we hope to see you again!

October 10, 2019

just another great experience each time I go here for new vehicle the experience is top notch staff is one of a kind can't say enough about josh Weiss and Anthony Piccirillo. wh More

by MPOKE2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Weiss
Oct 11, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that Josh and Anthony provided you with such excellent assistance. We hope to see you again!

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