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Rallye Motors

Roslyn, NY

Overview
Employees
Reviews
Vehicles
4.8
5,173 Reviews
Welcome to Rallye Motors – Long Island’s premier Mercedes-Benz dealership located in Roslyn, New York. A proud member of the Rallye Motor Company, Rallye Motors has been dedicated to providing our customers with an exceptional automotive experience and serving the local communities since 1958.
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1600 Northern Blvd

Roslyn, NY

11576

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Showing 5,173 reviews

May 28, 2024

Professional from start to finish . Smooth and pleasant experience with knowledgeable, articulate employees. Everyone is quick to answer any questions and concerns. More

by Jeananne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick in service was our advisor and excellent in every way
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May 28, 2024 -

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that you had a smooth and pleasant experience with our knowledgeable and articulate team. We're always here to quickly address any questions or concerns you may have. If you need anything in the future, please don't hesitate to reach out. We appreciate your support!

May 28, 2024

Best place to service your car. John is the nicest guy! I got a loaner and is was very easy to deal with the service department. More

by ANAND1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Rallye Motors responded

Thank you for your glowing review! It's great hear that you had such a positive experience with our service department. It's wonderful to know that John provided excellent service and made the process easy for you. If you need anything in the future, please don't hesitate to reach out. We appreciate your support!

May 27, 2024

Great professional staff , everyone was knowledgeable and helpful ! Everything was done in timely manner. Highly recommended! More

by IliaM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Sherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024 -

Rallye Motors responded

Thank you for your kind words! We're glad to hear that our professional staff was knowledgeable and helpful. It's great to know everything was done in a timely manner. We appreciate your recommendation!

May 27, 2024

Very attentive Katie Lyons is fantastic Great follow up Always provide a loaner and are on time More

by Loukosko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024 -

Rallye Motors responded

Thank you for sharing your experience! We're delighted to hear that Katie Lyons was fantastic and provided great follow-up. It's great to know our team was attentive, timely, and provided a loaner. We appreciate your feedback!

May 27, 2024

Excellent customer service and the dealer explains thoroughly about the job to be completed. Received my car in a timely manner. Thank You !! More

by vaishali430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear you received excellent customer service and thorough explanations about the job. It's great to know your car was ready in a timely manner. We appreciate your support!

May 25, 2024

Timely professional service. Vincent was great. The loaner car was an experience. An EQS. The facility was well maintained More

by ralphbianco517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Rallye Motors responded

We're delighted to hear about your positive experience at our dealership! It's great to know that Vincent provided excellent service and that you enjoyed the loaner car experience with the EQS. We appreciate your business and hope to see you during your next visit!

May 25, 2024

Much improved over the years. Sales and service have been very helpful. And serviyte wait is also much better. More

by edemark133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Rallye Motors responded

We’re thrilled to hear about your positive experience! It's great to know our sales and service teams have been helpful and that the wait times have improved. Thank you for your feedback!

May 25, 2024

Everything went well with the service except I always get the car back with all my settings changed from when I brought the car in. This visit the side mirrors were not folding in when I locked the car, my a More

by RENVEY
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Rallye Motors responded

We're glad to hear that overall your service went well, but we apologize for the inconvenience caused by the changes to your settings. We appreciate your patience in bringing the car back to get these adjustments made. Your feedback is valuable to us, and we'll work on ensuring this doesn't happen in the future. Thank you for bringing this to our attention.

May 25, 2024

I got my car home after being in service 4 days only to find I still have the same due. I now have to bring it back in again. More

by joelhgoodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

Rallye Motors responded

We apologize for the inconvenience and frustration this has caused you. Please bring your car back in, and we will make it a priority to resolve the issue promptly. Thank you for your patience and understanding.

May 25, 2024

The service at Rallye is excellent from the moment I walked in Ken greeted me at the front desk. He listen to the situation I had going on with my car. He took the time out to go over every single detai More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Rallye Motors responded

We're thrilled to hear about your excellent service experience at Rallye Motors with Ken! It's great to know that he provided thorough and informative service, keeping you informed every step of the way. We appreciate your kind words and look forward to helping you again with any future needs.

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