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Rallye Motors - Service Center

Roslyn, NY

4.7
3,370 Reviews

3,370 Reviews of Rallye Motors - Service Center

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March 23, 2022

Loaner car was good. Repair is quick. Katie has wonderful and kindness service explained made me clear More

by KOMANGEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Rallye Motors responded

It's wonderful to hear that you appreciated the loaner car and your repair was quick. Thanks for sharing your kind remarks for Katie as well.

March 22, 2022

communication could better, between customer and service personal. short answers, never returned calls and seemed distracted. More

by 965LAUNDRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

March 22, 2022

The worst experience ever all they care about charging as much as they could not realizing I would go to Manhattan for a second opinion More

by tbenwah
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Katie Lyons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

March 21, 2022

Excellent customer service. They honor your appointment and take you in right away. Mr. Ramiro is the ultimate car care professional. More

by F Milord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Rallye Motors responded

It's great to know that our team provided you with excellent customer service. We're glad to hear that your appointment time was honored and Mr. Ramiro was very helpful and professional. Thanks!

March 21, 2022

Very concerned about the consumer Easy to get loan a car Easy to drop off car More

by deanverola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Rallye Motors responded

We're glad to hear that our team made things easy for you. Thanks!

March 21, 2022

The service is always great and you are welcomed like a V.I.P. They never hesitate to give a service loaner and it’s always top notch! More

by BenzMama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Rallye Motors responded

It's wonderful to hear that our service is always great and you feel like a V.I.P. It's also nice to know that we're quick to offer a loaner car and our team is top notch. Thanks!

March 18, 2022

very good greeting very good process going over the car very good communication as far as where the car was at in service and pick was good service and the car wash was very well done More

by CLAURINO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Rallye Motors responded

We're glad to know that our team was very helpful and you appreciated the updates regarding your service visit, and you're pleased with everything. Thanks

March 17, 2022

Excellent service and capable service dept. great sales person Andy fu. He listens to buyers More

by MIKE2DOIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Rallye Motors responded

Thanks for sharing your kind remarks, it's so nice to hear that our team is excellent and Andy fu really listened to your needs. Thanks for your kind remarks!

March 17, 2022

Excellent service. Always replace car ready. Wish I didn’t need as much. Probably one of best attributes of leasing a Mercedes. More

by djw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Rallye Motors responded

It's a pleasure to hear that our team provided you with excellent service. Thank you!

March 15, 2022

Rallye continues to provide great service! They continue to make the service process as seamless as possible. Ron Carlson is such a pleasure to work with and always ensures the job is comple More

by Stembi29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Rallye Motors responded

It's wonderful to know that our team always makes your service process seamless and you've found Ron Carlson to be such a pleasure to work with, and everything is done completely. Thanks!

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