Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,334 Reviews of Rallye Motors - Service Center
Sort by
March 19, 2021
Upon my arrival, rob was ready with all the paperwork and had a loaner car ready. I was in and out on my way in 15 mins. Rob kept me advised of all necessary work for my car. He is very accommodating and I f had a loaner car ready. I was in and out on my way in 15 mins. Rob kept me advised of all necessary work for my car. He is very accommodating and I felt very confident in him. Thanks Rob!! Laura Pereira More
by LAURAPEREIRANY
Verified CustomerEmployees Worked With
March 18, 2021
Great service and quality work done right the first time. Sales staff also excellent. Special shout out to Eliot Cohen and Jeff Friedberg. Have 5 vehicles from them and all are exceptional. Sales staff also excellent. Special shout out to Eliot Cohen and Jeff Friedberg. Have 5 vehicles from them and all are exceptional. More
by JOE M
March 16, 2021
although the overall experience was very good I was although the overall experience was very good I was extremely disappointed with the prices I was given it seems no matter what the issue it costs a although the overall experience was very good I was extremely disappointed with the prices I was given it seems no matter what the issue it costs approx. 1000.00 every time I need service despite my paying for a service plan More
by MCHERNE
Employees Worked With
March 14, 2021
Katie Lyons was courteous and professional. When I called to set up the Appointment operator said I won’t be able to wait for my car nor I get a loaner car - both informations were wrong! I got to find ride to set up the Appointment operator said I won’t be able to wait for my car nor I get a loaner car - both informations were wrong! I got to find ride twice! More
by MATHEW.B.JOHN
Employees Worked With
March 11, 2021
Rob Carlson typifies the entire Service Department. He is knowledgeable, concerned, professional, personable, and he goes out of his way to make your experience exceptional. The Service Department is eas is knowledgeable, concerned, professional, personable, and he goes out of his way to make your experience exceptional. The Service Department is easily the best reason to patronize Rallye Motors (as is the case with Rallye BMW). I think Rob should run the entire dealership, except that would mean he'd no longer be my Service Advisor! More
by PPETERS944
Employees Worked With
Other Employees :
Everyone in the Service Department with whom I interacted.
March 11, 2021
I felt violated as far as what they charged me for a in house fix...it was one split wire and they just put those two splits together(not a new one) and charged me $500.. house fix...it was one split wire and they just put those two splits together(not a new one) and charged me $500.. More
by JOSEALUMKAL323
March 11, 2021
Ramiro was EXCELLENT. I asked to speak to him and was not allowed to until I paid the bill. That was a turn off, but other than that it’s still the best place on Long Island for MB Service. not allowed to until I paid the bill. That was a turn off, but other than that it’s still the best place on Long Island for MB Service. More
by F Milord
Employees Worked With
March 09, 2021
They suggested that right hood latch needs to be changed , took vehicle to Rockville Mercedes and they found. It all working and no code was found . Also keep getting repeated emails for reminding to come a , took vehicle to Rockville Mercedes and they found. It all working and no code was found . Also keep getting repeated emails for reminding to come and get it replaced from rallye which I am confused - why ? Also initial talk with Steve I was not comfortable. More
by lneelesh
Employees Worked With
March 05, 2021
They give the best care over all the years and cars. Always fast service and a smile and conversation. Thank you for the great experience. Always fast service and a smile and conversation. Thank you for the great experience. More
by PAULDANIELLE
March 05, 2021
Overall Rallye is professional, but not friendly - kind of cold. They were very accommodating with a loaner which was much appreciated. The repairs seem to be fine. Received an email when my car was ready of cold. They were very accommodating with a loaner which was much appreciated. The repairs seem to be fine. Received an email when my car was ready - hours after it was ready. Phone call would have been preferred. More
by cjconway
Employees Worked With
