Rallye Motors - Service Center

Great service Very helpful Great communication. I am always in and out without delay The service advisor always calls with details to what needs to be done The car is always delivered back cle am always in and out without delay The service advisor always calls with details to what needs to be done The car is always delivered back clean More

LOST KEY REPLACEMENT OUTRAGEOUSLY COSTLY I MISPLACED THE KEY TO A 2019 300E MERCEDES, AND TOTAL OF PARTS AND LABOR FOR REPLACEMENT WAS OVER $900. WHILE RALLYE GENERALLY PERFORMS WELL AND FAIR I MISPLACED THE KEY TO A 2019 300E MERCEDES, AND TOTAL OF PARTS AND LABOR FOR REPLACEMENT WAS OVER $900. WHILE RALLYE GENERALLY PERFORMS WELL AND FAIRLY, THEIR ELECTING TO CAPTURE THE LEVEL OF PROFITS THAT THIS PRICING PRESUMABLY INVOLVES WAS PERSONALLY DISAPPOINTING. More

Service review Wonderful customer service. They came and picked up and delivered my car and followed CDC guidelines for safety. I always have a great experience at Wonderful customer service. They came and picked up and delivered my car and followed CDC guidelines for safety. I always have a great experience at Rallye. More

Effortless, satisfaction every visit. Always greeted pleasantly, I have used Rallye Motors for several years. My Service Advisor is Kenny Vachris & he's terrific. I even enjoy getting my Always greeted pleasantly, I have used Rallye Motors for several years. My Service Advisor is Kenny Vachris & he's terrific. I even enjoy getting my car serviced because of him, but also trust that the work/service will be done correctly. More

I like rallye. Looking to sell my 2016 sprinter. Got a very surprisingly low offer. I'll try som other dealerships. But always liked rallye motors. very surprisingly low offer. I'll try som other dealerships. But always liked rallye motors. More

Easy and smooth Ken is exceptional!!! He always goes above and beyond and is a pleasure to deal with. He is the only person I work with in the service department f Ken is exceptional!!! He always goes above and beyond and is a pleasure to deal with. He is the only person I work with in the service department for good reason PLEASURE More

Superior professional and excellent service in every departm ent I am thrilled with my new S5 60 that is just a year old Steve Paladino answered every question over the months I called because of the questions a ent I am thrilled with my new S5 60 that is just a year old Steve Paladino answered every question over the months I called because of the questions about how to use the features that have nothing to do with the driving per se And my first service at the one year mark last month Mr. Augustine was flawless and excellent. Everyone you employ is superior at what they do More

Always clean and organized The core strength of this dealership is their professional staff. I find them professional, organized and considerate. They stay in communication whil The core strength of this dealership is their professional staff. I find them professional, organized and considerate. They stay in communication while my car is being serviced. In addition, the facility is nicely laid out and always clean. More

just ok My car needed a sun roof motor instead of replacing the motor the first time they tried to reset the computer didnt work so i had to bring the car bac My car needed a sun roof motor instead of replacing the motor the first time they tried to reset the computer didnt work so i had to bring the car back get a loaner then go on a trip using my other car had to bring the loaner back 3 days later I dont get it they still had to do the labor again anyway and wasted my time If you do it right the first time you dont have to do it over I wouldn't expect that from Mercedes More

Service Manager Keith Brodman very kindly arranged prompt service for my husband’s 300 which had brake and back up lights not functioning. As a potential safety risk, Keith arranged a pick-up appt not as far service for my husband’s 300 which had brake and back up lights not functioning. As a potential safety risk, Keith arranged a pick-up appt not as far in the future as my husband’s usual service rep offered. Since my husband, who has underlying medical conditions, is in the age group most at risk for a poor outcome from Covid, Keith’s grasp and effective reaction to our service needs was greatly appreciated. He is an excellent Manager More