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Rallye Motors - Service Center

Roslyn, NY

4.8
3,426 Reviews

3,426 Reviews of Rallye Motors - Service Center

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March 03, 2020

I’ve always been pleased with the service I receive from Rallye Service Department, however this visit left me disappointed. The diagnostic results and recommendations from technician were for issues that More

by PRUSS015
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Rallye Motors responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear about your most recent experience, please be advised that this does not reflect how we conduct our business. Please give me a call to discuss this further. Thank you, Steve Augustine 516-801-2982

March 03, 2020

Experience in service is always great Katie and everyone in service is always great to work with they can't do enough to make sure your more than satisfied,every time More

by mackbldg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Ludemann
Mar 04, 2020 -

Rallye Motors responded

Thank you for being a returning customer to our dealership and for sharing your five-star review! We are very delighted to hear that you are very satisfied every time you visit us and we look forward to seeing you back again soon!

February 29, 2020

Professional. Excellent employee. Peter Alpy made the experience wonderful. I will never bring my Mercedes vehicles to any other dealer. I drive Staten Island Please commend Peter. He is a great exampl More

by FREESEERIC
Recommend Dealer
Yes
Employees Worked With
Peter Alpy
Mar 02, 2020 -

Rallye Motors responded

Thank you for sharing your wonderful feedback for our team member, Peter! We are looking forward to seeing you back again soon!

February 28, 2020

service at Rallye Motors I have a wonderful service experience in Rallye Motors. The sales and service took care of the problem, and I am very happy that all the car problem More

by STIK123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Marsh
Mar 02, 2020 -

Rallye Motors responded

It is excellent to hear that you are very happy with your recent service visit! Thank you for taking the time to share your wonderful feedback and we hope to see you back again in the future!

February 28, 2020

Worst service ever from the second service advisor Julia. Never wish to go to Rallye ever again for many reasons. Julia makes people feel unwanted. More

by MEETAJAGGI
Recommend Dealer
No
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Brodman, Julia Mika
Feb 28, 2020 -

Rallye Motors responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear about your most recent experience, please be advised that this does not reflect how we conduct our business. Please give me a call to discuss this further. Thank you, Ramiro Milian 516-801-2943

February 28, 2020

Staffs are professional and courteous. Since this is not my regular dealership, I was concern that I will not be given immediate attention. However, I was wrong from the beginning as the p More

by mandira01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Chea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Rallye Motors responded

Thank you for sharing that we have a great group of team members and a high-performance culture! We are very pleased to hear that you were given the utmost attention and we hope you visit us again in the future!

February 27, 2020

I think you are the best one in long island, in especial on the sevice. we have recommanded you to many friends. we will keep in touch with you. More

by Hua Xie
Recommend Dealer
Yes
Employees Worked With
Andy Fu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Rallye Motors responded

Thank you for your wonderful recommendations and five-star review! We really appreciate your feedback and we look forward to seeing you back again soon!

February 26, 2020

This dealership is very professional. They go above and beyond to make sure their customers are satisfied. I would highly recommend their services. Keep up the great job.. More

by PMCANUFF
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Johanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Rallye Motors responded

Thank you for your recommendations and for sharing that our team members go above and beyond to satisfy! We are looking forward to seeing you back again soon!

February 26, 2020

Great experience! They handled the appointment in their usual professional, prompt and courteous manner. It was a great experience from the time that I pulled up to th More

by Lawdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Rallye Motors responded

Thank you for sharing your excellent service experience! It is great to hear that your visit was prompt and professional and we hope to see you back again in the near future!

February 26, 2020

Excellent service. Everyone welcomes you when you are greeted. Lisa was very informative about the service and the condition of the car. Suggested services that should be done. More

by CANDLPENG
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Rallye Motors responded

Thank you for sharing your excellent service review with us! We are very happy to hear that you enjoyed your experience with us and we hope you visit us again soon!

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