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Rallye Motors - Service Center

Roslyn, NY

4.8
3,421 Reviews

3,421 Reviews of Rallye Motors - Service Center

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March 09, 2025

Katie has been my go to person for service for many years. Her customer service is excellent . All I have to do is send her a text and she replies promptly. She is a great asset to Mercedes Benz Roslyn More

by B.small6800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodni Teimourian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Rallye Motors responded

Thank you for your kind words! We're so glad to hear that Katie has been such a reliable and helpful part of your experience. We truly value her dedication to excellent service!

March 08, 2025

Service was great and I appreciate him reaching out immediately to assist me with my concerns More

by nadilchoudhury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Rallye Motors responded

Thank you for your feedback! We're so glad to hear that our team was able to assist you quickly and effectively. We appreciate your support!

March 07, 2025

Thorough and professional service. All in all a good experience. Would recommend Rally to anyone. More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us. We appreciate your recommendation and look forward to serving you again in the future!

March 07, 2025

Patrick was courteous and efficient. Timely and good communication. Service tech kept me updated and service was performed timely and fixed the problem More

by AMELVILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Rallye Motors responded

Thank you for the great feedback! We're so glad to hear that Patrick and our team provided you with efficient and timely service. We truly appreciate your trust and look forward to assisting you again in the future!

March 05, 2025

Rob Carlson is excellent. He was able to fix all my issues quickly and without any trouble. I highly recommend him! More

by RFREE84201
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Rallye Motors responded

Thank you for the wonderful feedback! We're so glad to hear Rob Carlson was able to resolve all your issues quickly and efficiently. We appreciate your recommendation and are thrilled to have him on our team!

March 02, 2025

Steve is the best he is thorough in his explanation and tells mehowlong hte wait is when I want to wait and keeps me informed. I love seeing hte service videos when htey work on my car. More

by BVLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Paladino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the concierge staff who help with my "settings" etc
Mar 02, 2025 -

Rallye Motors responded

Thank you for your kind words! We're so glad Steve provided thorough explanations and kept you informed throughout the process. It’s great to hear you enjoy the service videos as well! We appreciate your support and look forward to assisting you again.

March 02, 2025

The absolute best dealership! Extremely accommodating and the process works seamlessly. Highly recommend from sales to service. More

by Cvando21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Rallye Motors responded

Thank you for your fantastic review! We're thrilled to hear you had such a seamless experience and found our team accommodating. Your recommendation means a lot to us, and we look forward to serving you again in the future!

March 01, 2025

Ease of scheduling, courtesy of staff, knowledge of all members with whom I had contact, service completed in a timely manner with frequent updates More

by JUDIROSS814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Rallye Motors responded

We’re so glad to hear you had a smooth and efficient experience with our team! Thank you for your kind words—we appreciate your support!

February 28, 2025

Katie is a pleasure to work with. She was understanding and helpful. I would recommend her to anyone. More

by yfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that Katie provided such a great experience. We appreciate your recommendation!

February 27, 2025

Advisor did not seem knowledgeable about the issue. Additionally, vehicle came back with rear gate inoperative. All it needed was a reset. They immediately denied having anything to do with it. But the More

by illpopu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramiro Milian
3.0
This rating includes all reviews, with more weight given to recent reviews.
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