Rallye Motors - Service Center

Service Rallye Motors is nothing short of an amazing dealership with incredible customer service. Whether you're looking to Lease, Buy, or just explore. The f Rallye Motors is nothing short of an amazing dealership with incredible customer service. Whether you're looking to Lease, Buy, or just explore. The friendly and luxurious environment is by far the best you're gonna get here in Long Island. The sales personel and the service advisors really take care of the customer. Rallye Motors glorifies the already incredible experience of owning a Mercedes Benz and takes it to the next level. I must mention the key people who have been great to me in my few months of being a customer at Rallye Motors. Andrew Katigbak , helped me with my 2012 CLS550 with pricing to services and whatever I needed. I couldn't be anymore happier with the customer service! Andrew is among one of the best service people you can deal with when you go to Rallye, he is truly one of a kind. He has a very kind attitude, very nice demeanor, extremely welcoming, and inviting. As he's been doing this for years and he really knows how to do his job the experience is certainly there and he knows how to get you in and out in no time. I will be going to him in the future for more services as I move up the line. He made the process very easy, and smooth and to this day I couldn't be any happier. They ensure that the job is going to be done the right way the first time. So Rallye, definitely is a place for you and your family to go with excellent customer service, great salespeople, rest assured, you will be happy! More

Super fast service I got my car within a few hours. Service was very good however my breaks are a little squeakier than before. Besides this everything was perfect. I got my car within a few hours. Service was very good however my breaks are a little squeakier than before. Besides this everything was perfect. More

Excellent Great service and turnaround. Vehicle returned within promised time with all the work done including updates and recalls. Loaner was as clean as a new Great service and turnaround. Vehicle returned within promised time with all the work done including updates and recalls. Loaner was as clean as a new car. No surprises. More

Great services The employees are knowledgeable and helpful. The services are smooth and efficient. The price is reasonable and affordable. The facility is clean and The employees are knowledgeable and helpful. The services are smooth and efficient. The price is reasonable and affordable. The facility is clean and welcoming. The paperwork is lean and informative. More

OUTSTANDING!! Rallye Motors never disappoints! Katie Lyons is my service advisor. She was informative and kept all the promises! You are in the best hands at Ral Rallye Motors never disappoints! Katie Lyons is my service advisor. She was informative and kept all the promises! You are in the best hands at Rallye Mercedes!! More

Simply the Best! I have leased all my calls from Ralley over the years. I would never consider going to another dealership. Everyone from the sales and service depart I have leased all my calls from Ralley over the years. I would never consider going to another dealership. Everyone from the sales and service department is always welcoming, knowledgeable, and professional. On the rare occasion that I’ve had an issue, it was resolved in a timely fashion. They are #1 in my book n I wouldn’t go anywhere else. More

Always a Pleasure!!!! Once you get service at Rallye you will never go anywhere else!!! Never have to worry about the fear of going to the mechanic for up charges and unne Once you get service at Rallye you will never go anywhere else!!! Never have to worry about the fear of going to the mechanic for up charges and unnecessary services. Honest and Professional and most importantly efficient.....Can never see myself going to a regular shop ever again.... More

Service & Parts Ralley Service and Parts provides me with an experience that was timely, responsive to my needs with no hassle and professional every step of the way. Ralley Service and Parts provides me with an experience that was timely, responsive to my needs with no hassle and professional every step of the way. More

Great Service Great friendly service. All work done as promised. Was not so happy with the car wash ,but should not complain since it is thrown in. Great friendly service. All work done as promised. Was not so happy with the car wash ,but should not complain since it is thrown in. More

Car bought with damage - no disclosure I bought certified preowned 2016 GLE 350 on 9/21/2018. I went to service with my car on 3/8/2019, because a warning message came up on my dashboard. I bought certified preowned 2016 GLE 350 on 9/21/2018. I went to service with my car on 3/8/2019, because a warning message came up on my dashboard. It said "Collision prevention assistance inoperative" . When I got to the dealership, mechanic did the diagnostics and performed a short test. He saw a code which comes up as if the car was in a collision and found that the front bumper has been painted and right front fender has been moved. They tried to convince me that I did all. I was never in an accident with this car. I have been driving it for almost 6 months without any problems, until this warning light came on, and I called the dealer right away to schedule my appointment for service on 3/8/19. I have been Mercedes customer since 2003 in Massapequa dealership prior to coming here. I came here to buy a car this time because of my previous relationship with your employee, sales manager Kevin Crandon. My complaint here is with your employees who were trying to convince me that I was in an accident, and that I fixed and repainted the bumper. I was never in an accident and they didn't even want to hear that. They asked if I want them to fix it but they would charge $700!! I was very disappointed with this dealership, because I purchased this "certified preowned vehicle" that must have been in an accident prior to my purchase (and nobody saw that?), and they tried to blame it on me. I let everyone at your location know how upset I am, and you all know what a valuable customer I am, and until this that nobody followed up with me. Because of this, I lost my trust in you and considering going to another dealer. I filed the complaint with customer relations. In the meantime, I had to go to another MB dealer, got the problem fixed and paid for it myself. More