Rallye Motors - Service Center

Good service This is my second lease with Mercedes Benz and I have chosen to have both vehicles serviced at this location because I’ve appreciated the level of cus This is my second lease with Mercedes Benz and I have chosen to have both vehicles serviced at this location because I’ve appreciated the level of customer service I received each time and the accommodations that were made available upon waiting for my vehicle to be completed. More

Arrogant pompous and condescending They were very condescending, they weren't helpful at all and tried to sell me on a bunch of BS. After they had told me that my engine has seized on They were very condescending, they weren't helpful at all and tried to sell me on a bunch of BS. After they had told me that my engine has seized on a car less than 40,000 miles they told me that it was negligence on my part and there's nothing they could do on a 2015 gl350. I even had receipts for my oil changes. I had to take a loan out on my 401k to get it fixed or I would have to sit with a car my driveway with no engine basically I had to buy the car a second time. I will never shop at rally again and I will never go to there service center again they are crooked and corrupt. They couldn't even told me if the engine was new or rebuilt. So I walked out of this spending a ton of money with my tail between my legs and my head down as if I was robbed at gunpoint. When I picked up the car it was very rushed he couldn't wait to take my check and get rid of me. whatever I asked was very robotic and simple and repetitive. When I asked if I can pay with credit card they told me 100% absolutely not and gave me no reason why. More

Service and Sales Great all around, no complaints. Excellent experiences with these fine gentleman. I look forward to many more as I have been dealing with them for sev Great all around, no complaints. Excellent experiences with these fine gentleman. I look forward to many more as I have been dealing with them for several years. More

Very profession and courteous service. Greeted professional and courteously. Review of repair work and estimate provided. Service was timely and efficient. Loaner car provided so we were Greeted professional and courteously. Review of repair work and estimate provided. Service was timely and efficient. Loaner car provided so we were not inconvenienced by leaving vehicle for service, much appreciated. More

General maintenance Excellent service, friendly staff. Peter was very helpful in service. Tom is always a pleasure to work with on new leases. Keep up the good work!! Excellent service, friendly staff. Peter was very helpful in service. Tom is always a pleasure to work with on new leases. Keep up the good work!! More

Professional, friendly and fast Right from the start checking in to the end leaving everyone was friendly ,professional and efficient. Vincent ,who took care of me with another car, Right from the start checking in to the end leaving everyone was friendly ,professional and efficient. Vincent ,who took care of me with another car, was his usual friendly and knowledgeable self. When I leave my car with Vincent ,I know it’s in good hands More

Great service Rob and Kevin are truly wonderful. Resolve all Issues in a timely & friendly manner. I would highly recommend them if your car is in need of repair Rob and Kevin are truly wonderful. Resolve all Issues in a timely & friendly manner. I would highly recommend them if your car is in need of repair More

Routine Maintenance As usual, my service representative, Stephen Augustine, was prompt, professional, courteous and exceeded expectation. He is an asset to Rallye. He mak As usual, my service representative, Stephen Augustine, was prompt, professional, courteous and exceeded expectation. He is an asset to Rallye. He makes it a pleasure visiting for service instead of a burden. More

Wonderful service you can trust My service associate stephen was an excellent expert sales person !! He understood my concern very quick and set up right service. I am very sat My service associate stephen was an excellent expert sales person !! He understood my concern very quick and set up right service. I am very satisfied not 100% it is 200% Benz has the most kind professional service I will always buy benz because i really like your car service!!!! More

Awesome A pleasure dealing with Rallye. Whether Sales or Service, always 1st rate. Customer service is a top priority. Keeps clients coming back time after A pleasure dealing with Rallye. Whether Sales or Service, always 1st rate. Customer service is a top priority. Keeps clients coming back time after time. More