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Rallye Motors - Service Center

Roslyn, NY

4.7
2,842 Reviews

2,842 Reviews of Rallye Motors - Service Center

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May 25, 2024

John is knowledgeable, patient and very customer focused. He worked on all my cars and I specifically ask for him by name. No one else services my car. I trust him He is an asset to Rallye Thank you John More

by MAXEEN.GOODING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Rallye Motors responded

John is indeed an invaluable member of our team, and we're delighted to hear about your positive experiences with him. Your trust and loyalty mean a lot to us, and we're grateful for the opportunity to serve you. We'll be sure to pass along your kind words to John. Thank you for choosing Rallye for your service needs!

May 25, 2024

Rob is an excellent service provider, who listened to his clients and addresses their concerns and explains in detail what can and cannot be done for their vehicle, More

by PCN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Rallye Motors responded

We're thrilled to hear about your positive experience with Rob! His attentiveness and clear communication are invaluable in providing excellent service. Thank you for sharing!

May 25, 2024

Katie Lyons is the best. She is always so helpfull. and knowledgeable. It is a pleasure working with her. More

by IRISWAGMAN
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Rallye Motors responded

We're delighted to hear about your great experience with Katie Lyons! Her helpfulness and knowledge truly make working with her a pleasure. Thank you for sharing your feedback!

May 25, 2024

I got my car home after being in service 4 days only to find I still have the same due. I now have to bring it back in again. More

by joelhgoodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Rallye Motors responded

We apologize for the inconvenience and frustration this has caused you. Please bring your car back in, and we will make it a priority to resolve the issue promptly. Thank you for your patience and understanding.

May 25, 2024

I have known Vince for over 10 years. He always goes above and beyond and makes the entire experience a pleasure. He is engaging, extremely helpful and always available to help me (and More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent LaRosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Rallye Motors responded

That's wonderful to hear! Vince is indeed a valuable member of our team, and we're thrilled that he consistently provides exceptional service. We appreciate your loyalty and look forward to many more years of serving you and your family.

May 25, 2024

Timely professional service. Vincent was great. The loaner car was an experience. An EQS. The facility was well maintained More

by ralphbianco517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Rallye Motors responded

We're delighted to hear about your positive experience at our dealership! It's great to know that Vincent provided excellent service and that you enjoyed the loaner car experience with the EQS. We appreciate your business and hope to see you during your next visit!

May 24, 2024

Outstanding customer service. Nicholas addressed the issues in detail. His communication and timely coordination are greatly appreciated. I’m back on the road !! More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas seegolam
May 24, 2024 -

Rallye Motors responded

Thank you for your wonderful feedback! We're thrilled to hear that Nicholas provided outstanding customer service and addressed your issues in detail. His communication and timely coordination are what we strive for. We're glad to have you back on the road and appreciate your support!

May 24, 2024

The dealership is world class. They constantly go above and beyond to help you and provide the best service possible. More

by HARLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Rallye Motors responded

Thank you for your feedback. We're delighted to hear that you had a great experience. Providing the best service possible is our priority, and we're glad we could exceed your expectations. We look forward to helping with any future needs!

May 24, 2024

they are always the best. Their service is world-class and they go above and beyond to help their customers. More

by HARLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Chuisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Rallye Motors responded

We're thrilled to hear about your positive experience with our service team! Going above and beyond for our customers is our goal. Thank you for your kind words!

May 23, 2024

Nick went above and beyond addressing my needs. Friendly and professional. A pleasure to work with. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Seegolam
May 24, 2024 -

Rallye Motors responded

Thank you for your wonderful feedback! We're thrilled to hear that Nick went above and beyond to address your needs and provided friendly and professional service. It was a pleasure working with you, and we'll look forward to helping you again with any future needs.