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3,304 Reviews of Rallye Motors - Service Center
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April 05, 2018
Overall positive but a little slow. My service manager was nice and made sure that I had a loaner car. I think that the service was a little slower than it has been in the past. I dropp My service manager was nice and made sure that I had a loaner car. I think that the service was a little slower than it has been in the past. I dropped my car off on a Friday because my CD was stuck and because there was a smell of gasoline when I started the car. A new CD player was ordered and work was done on my car - I didn't get my car back until Thursday. I had to return it to the dealership on Saturday because the check engine light was on. I then had to wait for a vent line to be ordered and I the car was ready the following Wednesday. More
by KAVITARAJU
Verified Customer
April 04, 2018
Fine visit So, my expectations were so high given history here, that they were tempered a little with this experience. But still good. Drop off was fine. Pick up So, my expectations were so high given history here, that they were tempered a little with this experience. But still good. Drop off was fine. Pick up when my vehicle was ready, was less than stellar. Just seemed a little confused. I think it was a Saturday so people were a little discombobulated. But ok. More
by GEORGEWVASILIOU
Employees Worked With
April 04, 2018
Pleasant From the time thatI pulled up to the door until the time that I was given the service loaner, everyone was friendly and clearly customer service was p From the time thatI pulled up to the door until the time that I was given the service loaner, everyone was friendly and clearly customer service was paramount. I was later contacted by email as well as by phone and when I picked up my car after servicing it was warm inside before it was giveback to me. Thank you Rallye Motors. More
by ROBERTBUTTERMILCH
April 04, 2018
The best there is, and I mean exactly that Had my emergency flashers on all day, and get back to my dead car at 8:30 pm. I call Rallyee, and a half hour later truck arrives opens the doors Had my emergency flashers on all day, and get back to my dead car at 8:30 pm. I call Rallyee, and a half hour later truck arrives opens the doors, which I could not do, and starts the car. Service man was as pleasant as can be, told me to run car for at least half an hour Service call could not be better I have ben driving a Mercedes for at least twenty five years with a 100% satisfaction from purchase with Bob Bianchi to to sevice with srervice crew Best, Stewart Martin More
by KLAATUSTU
April 04, 2018
Always excellent service I have sent many Benz owners here. They have proven their ability time and again. I now purchase from this dealership as well due to the excellent s I have sent many Benz owners here. They have proven their ability time and again. I now purchase from this dealership as well due to the excellent service. More
by CNEMEYER
Employees Worked With
April 04, 2018
Excellency it is I was greeting by Steven and he was the best service representative always provide honest and prompt service. I've had service by him seberal timea a I was greeting by Steven and he was the best service representative always provide honest and prompt service. I've had service by him seberal timea and noth times were satisfied. It does make me easier to visit the dealership in Roslyn. More
by MIKESUSHI318
Employees Worked With
April 04, 2018
Great! Excellent! Great customer service and John Ciccotelli is the consummate professional! He always goes above and exceeds expectations! WOW he is the b Excellent! Great customer service and John Ciccotelli is the consummate professional! He always goes above and exceeds expectations! WOW he is the best and I will not go anywhere else! More
by Jdogg
Employees Worked With
April 04, 2018
Very satisfy As always, Mr. Augustine was very helpful and friendly and I will certainly go back.....the service was done promptly The place is also clean and inv As always, Mr. Augustine was very helpful and friendly and I will certainly go back.....the service was done promptly The place is also clean and inviting... More
by MAJOV
Employees Worked With
April 04, 2018
PERSONABLE SERVICE PERFORMED AS EXPECTED Vincent Vetere, my dedicated service adviser at Rallye, makes it a point to address my concerns to my satisfaction. The professionalism and personaliz Vincent Vetere, my dedicated service adviser at Rallye, makes it a point to address my concerns to my satisfaction. The professionalism and personalized attention provided by Vincent makes it a pleasure to do business with this dealership. The recent service on my Mercedes-Benz S class was handled exactly as expected. Highly recommend anyone needing service at Rallye to reach out to Vincent Vetere. He is congenial, personable and delivers. More
by TeamGuruSingh.com
Employees Worked With
April 03, 2018
check engine light on Was able to have this checked with 36 hours of my call - no problem getting a loaner, and very helpful service and information regarding the problem. Was able to have this checked with 36 hours of my call - no problem getting a loaner, and very helpful service and information regarding the problem. More
by AFUCHS0214
Employees Worked With
