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Rallye Motors - Service Center

Roslyn, NY

4.7
3,294 Reviews
Call Service Center (516) 588-7585

3,294 Reviews of Rallye Motors - Service Center

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June 24, 2024

For 18 months I have had problems with some systems. Why can't anyone fix it? This is an expensive car. More

by TRICIAFOWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Rallye Motors responded

Thank you for bringing this to our attention. We sincerely apologize for the ongoing issues with your vehicle. I understand your frustration and want to ensure we address this promptly. Please contact me directly at 516-801-2955 so we can discuss your situation in detail and find a resolution. Best regards, Paul Hartmann, Service Manager, Rallye Motors

June 24, 2024

Helped me out when I was in a bind. Went above and beyond. Excellent service More

by GMORRIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Rallye Motors responded

Thank you for sharing your experience! We're glad to hear we could help you out when you needed it most. Providing excellent service and going above and beyond for our customers is what we strive for. If you ever need assistance again, don't hesitate to reach out.

June 23, 2024

Rallye motors provides you with the most efficient, professional and prompt service. They will make feel appreciated and satisfied whenever you bring your car there for any service. More

by DESEN209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Johanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2024 -

Rallye Motors responded

Thank you for your wonderful review! We're thrilled to hear that you find our service efficient, professional, and prompt. We strive to make every visit a satisfying experience, and we're glad to know you feel appreciated. We look forward to continuing to serve you!

June 23, 2024

Excellent service all around! Very attentive to details and courteous. Highly recommend Steve and Rallye. More

by ANDREWAROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2024 -

Rallye Motors responded

Thank you for your excellent review! We're delighted to hear that you received attentive and courteous service. Your recommendation of Steve and Rallye means a lot to us. We look forward to continuing to provide you with top-notch service!

June 23, 2024

I had a very pleasant and quick experience, Katie is very informed on my car. Thank you. More

by JONSLICK123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2024 -

Rallye Motors responded

Thank you for your kind words! We're delighted to hear that you had a pleasant and quick experience with Katie. We're glad she could assist you with her knowledge. Thank you for choosing us!

June 22, 2024

I always always receive courteous and professional service whenever I bring my vehicle into Rallye motors. More

by SCOTTCANNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Sherry
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Jun 22, 2024 -

Rallye Motors responded

Thank you so much for your continued loyalty and for sharing your positive experience with us at Rallye Motors! We're thrilled to hear that you always receive courteous and professional service when you bring your vehicle in. We value your business and look forward to serving you again in the future.

June 21, 2024

Thank you very much for great and professional service. It is always pleasure working with you Rob Carlson and your crew. More

by MIKE@METRODRC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Rallye Motors responded

Thank you very much for your kind words and for choosing our services. It's always a pleasure to work with you as well. We strive to provide great and professional service to all our customers, and we're glad to hear that we met your expectations.

June 21, 2024

It takes a long time for an appointment. There was no loaner car available as I was promised when I was getting my the car. More

by John
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Chuisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Rallye Motors responded

Thank you for your feedback, John. We apologize for the delay in scheduling your appointment and the inconvenience caused by the lack of a loaner car. Your experience is important to us, and we are working to improve our services. Please feel free to reach out to me directly at 516-801-2955 to discuss this further. Best regards, Paul Hartmann, Service Manager, Rallye Motors

June 21, 2024

Excellent customer service with a dose of realism. They went above and beyond to accommodate my time schedule. Thank you! More

by pnstylianou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2024 -

Rallye Motors responded

Thank you so much for your feedback! We're delighted to hear that you had an excellent experience with our customer service team and that we could accommodate your schedule. We appreciate your business and look forward to serving you again in the future.

June 21, 2024

Prompt and courteous service . . We had a recall that got addressed quickly and our car was also completely washed when delivered back to us. More

by dawn35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2024 -

Rallye Motors responded

Thank you so much for your kind words! We're delighted to hear that you received prompt and courteous service, and that your recall was addressed quickly. We're also glad you enjoyed receiving a clean car upon delivery. We appreciate your business and look forward to helping you again with any future needs.

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