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Rallye Motors - Service Center

Roslyn, NY

4.7
3,291 Reviews

3,291 Reviews of Rallye Motors - Service Center

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May 05, 2024

The dealership they are very accommodating very prompt. They listen to the complaints and they follow through with the problems. I recommended very highly. More

by ROLAND4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Rallye Motors responded

Thank you for recommending us highly! We're glad you found our dealership accommodating and responsive to your needs. Customer satisfaction is our priority, and we appreciate your feedback. If you need anything else, feel free to contact us anytime.

May 03, 2024

The take in process was easy and the repair process was fast. And received the car washed and detail, which is very important to us! More

by LOUIS.CHIBBARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Rallye Motors responded

We're glad to hear your experience was smooth and efficient! Your satisfaction is our priority, and we're pleased we could meet your expectations. Enjoy your freshly detailed car!

May 03, 2024

Rob Carlson exemplifies the best in service. Always polite, committed and courteous, a great listener. His follow up is also excellent. More

by ROGER47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Rallye Motors responded

We're thrilled to hear about your positive experience with Rob! Thank you for your kind words. We'll be sure to pass along your appreciation to him.

May 02, 2024

Rob Carlson is always courteous, helpful, professional and a pleasure to deal with, he is a consummate professional More

by JAMIE53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Johanas
May 03, 2024 -

Rallye Motors responded

Thanks for your feedback! We're thrilled Rob provided courteous, helpful, and professional service. He's a valued member of our team. If you need anything else, feel free to reach out. We appreciate your support!

May 02, 2024

Excellent customer service, such that I highly recommend this dealership to prospective customers who are considering purchasing and servicing a Mercedes vehicle. More

by NM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Rallye Motors responded

Thanks for recommending us! We're thrilled you received excellent service. If you or anyone you know needs help with a Mercedes, we're here for you. Let us know if you need anything else!

May 01, 2024

Efficient and polite service in every way. I was greeted nicely by the receptionist and my service agent already prepared loan car for me and Promptly accepted my car and delivered on time ev More

by PHYLLISCHENGNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Rallye Motors responded

Thank you for sharing your experience! We're delighted to hear that you received efficient and polite service during your visit. It's great to know that our team greeted you warmly and promptly provided a loan car. We aim to make your service experience smooth and convenient, and we're glad we could meet your expectations. If you need anything else in the future, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

April 29, 2024

Very professional and efficient and friendly. Robert Bianchi is the best! We always go to him for our cars. More

by LILAOMIN
Recommend Dealer
Yes
Employees Worked With
Robert Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Rallye Motors responded

Thank you for your feedback! We're delighted to hear that you had a professional, efficient, and friendly experience with us. Robert Bianchi is indeed a valuable member of our team, and we're glad he provided you with exceptional service once again. We appreciate your loyalty and look forward to serving you for all your future car needs!

April 29, 2024

Jerry Sherry is always very helpful and responsible, my family has been buying cars from him gor more than 30 years. More

by JERRY67
Recommend Dealer
Yes
Employees Worked With
Jerry Sherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Rallye Motors responded

That's fantastic news! Jerry Sherry's consistent assistance and reliability over the past 30 years have undoubtedly enhanced your family's car-buying journey. It's truly reassuring to have someone so dependable guiding you through such significant decisions.

April 28, 2024

Paid for something that should have been covered under warranty. Very upset will never go there again More

by JOHNDEFONTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

I have been going to this dealer last twenty years not much change. Good service nice people. When I go inside the showroom first thing I notice is how clean this place is. I like clean places. They are n More

by cguner
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Rallye Motors responded

Thanks for your loyalty over the past twenty years! We're pleased to hear you've consistently received good service from our attentive team. Keeping our showroom clean is a priority, and we're glad you appreciate it. If you ever need anything else or have questions, feel free to reach out. Thanks for choosing us!

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