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Rallye Motors - Service Center

Roslyn, NY

4.7
3,314 Reviews
Call Service Center (516) 588-7585

3,314 Reviews of Rallye Motors - Service Center

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August 23, 2023

We have bought cars from Bob Bianchi for many years and always very happy with the cars we bought. More

by CLARGE
Recommend Dealer
Yes
Employees Worked With
Robert Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Rallye Motors responded

Thank you for sharing your five-star experience! We are thrilled to hear that Bob Bianchi was able to assist you over the years. We look forward to helping again with any future needs.

August 23, 2023

Not only wasn’t the problem fixed but I left 8 messages with no return call. Disgusting.!! Especially since one of the continued problems is the horn is not working which could be deadly. More

by DOM3776
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Augustine
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

August 20, 2023

I’ve been leasing with Rallye motors for over 10 years. They are reliable, accessible and respond quickly to any issues. More

by TEDMPERLMAN
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Rallye Motors responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

August 20, 2023

The dealership is clean, the staff is welcoming and friendly. They are also very efficient. More

by TIFSCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Chuisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2023 -

Rallye Motors responded

Thank you for your feedback. We really appreciate your great 5-star rating for our team!

August 11, 2023

Phenomenal service with knowledgeable staff . They attended to my car with great care and will surely come back to them More

by ROBERTINEKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

August 11, 2023

Great place to take care my two cars. Well done to solve all problems. Best ! More

by STANLEYCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 11, 2023

a a a a as a a s a a a a a a a a More

by MBLUM22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2023 -

Rallye Motors responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

August 10, 2023

Rob Carlson always extremely helpful and goes out of his way at all times for us More

by ILENECALABRETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Rallye Motors responded

It is a pleasure to hear that Rob Carlson provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

July 10, 2023

Always pleasant, the work is completed in timely manor . My service advisor Katie Lyons is always great More

by SANGAMJHAVERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that Katie Lyons is always so helpful with your needs.

July 09, 2023

Ken Vachris is such an indispensable asset to your institution. He brings Mercedes to another level!!! More

by DRTINGIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Rallye Motors responded

Ken Vachris is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

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