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Rallye Motors - Service Center

Roslyn, NY

4.7
3,328 Reviews
Call Service Center (516) 588-7585

3,328 Reviews of Rallye Motors - Service Center

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April 03, 2025

It is a pleasure dealing with my service manager, Rob Carlson, who is a knowledgeable professional. His advice on service is always spot on and he and the Rallye Service Department have earned my trust. More

by jayscheiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Rallye Motors responded

Thank you for sharing your positive experience! We're thrilled to hear that Rob Carlson and the Rallye Service Department have earned your trust. His expertise and professionalism truly make a difference. We appreciate your continued confidence in us and look forward to serving you again!

April 02, 2025

Always working to provide the best customer service. A place that I visit for all my Mercedes needs More

by Vlad
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Rallye Motors responded

Thank you for your continued trust and loyalty! We're thrilled to hear that we’ve been able to meet your Mercedes needs with excellent service. We look forward to serving you for many more visits in the future!

April 01, 2025

Customer service was fine, but issue NOT resolved, car going back for service. Car electrical shuts down while driving. Issue was explained as a computer update issue More

by VMAXZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Rallye Motors responded

Thank you for sharing your feedback. We apologize for the inconvenience you've experienced with your vehicle. We understand how concerning this issue is and appreciate your patience. Rest assured, our team is committed to resolving the problem, and we will ensure everything is properly addressed during your next service visit. If you have any further questions or concerns, please feel free to reach out.

March 31, 2025

Always delivering excellent prompt and knowledgeable service . This is our 7th car with this dealership. More

by dawn35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Rallye Motors responded

Thank you so much for your loyalty and kind words! We’re thrilled to hear that you’ve had consistent excellent service with us. Congratulations on your 7th car purchase! We truly appreciate your continued trust and look forward to assisting you again in the future.

March 29, 2025

Excellent service. Easy and convenient. Short waiting time. Get problem fix. Getting my car washed and clean. More

by KFW168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Rallye Motors responded

Thank you for your feedback! We are glad you had an excellent and convenient experience. Enjoy your freshly cleaned car! 🚘✨

March 29, 2025

Rob is the best is the best , always looking out for the customer and makes sure the work performed is perfect More

by COMLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Rallye Motors responded

Thank you for the great feedback! We're so glad to hear that Rob provided excellent service. We truly appreciate his dedication to ensuring every customer is taken care of.

March 28, 2025

Rallye continues to provide top notch service! The service department does an amazing job from making the appointment to making sure my car is serviced properly and spotless! More

by Stembi29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Rallye Motors responded

Thank you for your wonderful review! We're thrilled to hear that you continue to have such positive experiences with our service department. We take great pride in providing top-notch care and ensuring your vehicle is in excellent condition. We look forward to serving you again soon!

March 27, 2025

My great service experience continues. I’ve been a Rally customer for over 40 years. Never had a bad service experience. Rob Carlson is the very best. Thanks More

by 328FERRARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Sherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Rallye Motors responded

Thank you for your continued trust and loyalty over the years! We're thrilled to hear that your great service experience continues, and we're so glad Rob Carlson has provided you with the best service. We truly appreciate your long-term support and look forward to serving you for many more years to come!

March 27, 2025

The Rallye Service Department is exemplary, from the service reps, to the techs, to the men who welcome you, to the men who send you on your way. Rob Carlson, in particular, is outstanding, and he alwa More

by PPETERS944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that your experience with our Service Department, and Rob Carlson in particular, was exemplary. Our team works hard to provide the best service possible, and it's great to know that it made a positive impact on you. We appreciate your continued trust in us and look forward to serving you again in the future!

March 26, 2025

Routine service. All good. Pat was able to get me a loaner quickly. Pricing is high but no fault of his. More

by COOK1880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear that Pat was able to assist you quickly and that your service went smoothly. We understand that pricing can be a concern, and we truly appreciate your understanding. We look forward to serving you again!

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