Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randall Reed's Planet Ford
Humble, TX
3,003 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,003 reviews
August 27, 2025
Great dealer with great people. Service is excellent and very timely. Finance did a great job. Service is excellent and very timely. Finance did a great job. More
by shawn
August 26, 2025
Good experience was able to do everything over the phone and thru email. James was great to work with. and thru email. James was great to work with. More
by phurst1980
Verified CustomerAugust 23, 2025
Seems like every time I go in for service or oil change something goes wrong, last service tech. lost my tires lock key at the back service when tires were rotated not front desk. Waiting on my new lock ke something goes wrong, last service tech. lost my tires lock key at the back service when tires were rotated not front desk. Waiting on my new lock key set to be replace asap. More
by RUKIA9529
Employees Worked With
Jose Alvarado - Service
August 21, 2025
Excelente servioo personal amable eficiente , atienden correctamente recomiendo planet ford en humble tx st. Manny Diaz exelente servicio en refinanciamient. correctamente recomiendo planet ford en humble tx st. Manny Diaz exelente servicio en refinanciamient. More
by ANAVEGA2176
Employees Worked With
August 18, 2025
They are always move quickly to get you in and out all while doing excellent work. Very informative. while doing excellent work. Very informative. More
by ERICA.TATE
August 18, 2025
I scheduled my service ahead of time because I needed 3 things. - 10,000 service - Take care of a recall - Look at an issue with the center console compartment After 2 days, they told me they needed things. - 10,000 service - Take care of a recall - Look at an issue with the center console compartment After 2 days, they told me they needed a 3rd day to look at the center console. When I asked about the recall, they "forgot" and hadn't done that either. I had a similar experience years ago with my previous vehicle and I stopped going to them. Since there was a warranty issue AND a recall, I thought I should go to the dealer that sold me my truck. Big mistake. I'll be going elsewhere in the future More
by Mark M
Employees Worked With
I don't know the names
August 17, 2025
Always a pleasure dealing with Henry and the Randal Reed Team! First Class Customer Service! Team! First Class Customer Service! More
by nathanjordan
