Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randall Reed's Planet Ford
Humble, TX
2,812 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,812 reviews
May 10, 2025
Kelli is the best. She talks and treats you with respect. When something is found she explains in detail and if we need to attend to now or if it can wait. We thank her She talks and treats you with respect. When something is found she explains in detail and if we need to attend to now or if it can wait. We thank her for that. More
by SCOTT.GLATTER
Verified Customer
May 10, 2025
Guy was professional, respectful, not pushy. Answered all questions and humorous at times. We enjoyed his demeanor. Answered all questions and humorous at times. We enjoyed his demeanor. More
by rickpattison64
May 09, 2025
This dealership was very easy to work with. . I am very happy with the price and value of my vehicle. The salesman James Adams was very professional. He made sure the deal was closed before I d . I am very happy with the price and value of my vehicle. The salesman James Adams was very professional. He made sure the deal was closed before I drove 3 hours to pick up my vehicle. I would highly recommend this dealership to anyone looking for a great deal and an amazing service. More
by KELLY
Employees Worked With
May 09, 2025
Sales representative and finance department made purchasing a new vehicle very easy and found the best suited vehicle for what I was looking for. purchasing a new vehicle very easy and found the best suited vehicle for what I was looking for. More
by mannypr500
Employees Worked With
May 06, 2025
The two sales guys were great and got me to a number where I was happy. The finance guy just was very dishonest with the total cost of the warranties. where I was happy. The finance guy just was very dishonest with the total cost of the warranties. More
by SANTANAJOE8149
May 03, 2025
We had a great experience! Sales and finance departments were very helpful. I love my new F250. Thank you. Sales and finance departments were very helpful. I love my new F250. Thank you. More
by Luis Gonzalez
Employees Worked With
May 03, 2025
The sales person never responded back to me about the problem I had with the jeep and when I called him he was not willing to help me with the issue so I had to called and asked to speak to a supervisor problem I had with the jeep and when I called him he was not willing to help me with the issue so I had to called and asked to speak to a supervisor and was able to get the issue resolved I was disappointed that the sales person gave me the run around after I brought the jeep these are the ones who give dealerships a bad name it was poor customer service More
by leejohnson0912
Employees Worked With
Use car sales Chris
April 30, 2025
They did amazing job and was really helpful and happy very with my new truck very with my new truck More
by lopezliz476
