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Randall Reed's Planet Ford

Humble, TX

4.4
3,160 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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19000 Highway 59 North

Humble, TX

77338

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Showing 3,160 reviews

December 12, 2025

The problem has not been solved. Has been in shop 4 different times. Ridiculous and disappointing More

by Lmccurdy.LAP
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Bishop
Dec 12, 2025 -

Randall Reed's Planet Ford responded

Thank you for sharing your feedback. Our clients satisfaction is always our top priority. We would like to have our management team look further into your feedback, but we do need the name/details associated with your vehicle. Please e-mail those details and reference this review to social@planetford59.com.

December 12, 2025

I recently purchased a Bronco from Randall Reed’s Planet Ford, and the experience was exceptional from start to finish. Ken, our sales rep was knowledgeable, patient and listened to my needs (even when I ch More

by D.Arrington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Randall Reed's Planet Ford responded

Congratulations on your new Ford Bronco! We are so pleased to read that Ken and our team provided an exceptional experience and made you feel comfortable and confident about your purchase. Welcome to the Bronco Nation and our Planet Ford dealership family. Enjoy your new Ford!

December 12, 2025

Took my car in for a check engine light told them about a air bag light that was on got the car back the air bag light was still on asked the service guy why didn’t they fix it he said I didn’t say anything More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evan
Dec 12, 2025 -

Randall Reed's Planet Ford responded

Wendy, as we shared in the duplicate review, your customer satisfaction is our top priority. We thank you for reaching out to share your feedback. We would like to have our team look further into this matter, but we do need the full name associated with your visit. Please e-mail details, the information needed and reference this review to social@planetford59.com. Thank you.

December 11, 2025

I’m having a bad experience with a vehicle that I purchased. I still don’t have my vehicle back yet because the dealership want fix it. So the vehicle just sitting at your dealership. I’m waiting unt More

by marlon_lewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Morrison
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyod Tibbetts
December 11, 2025

My Service Advisor Tim Znadarsic JR, worked with me and let me know what the problems were with my 2019 Ranger Ford Truck. The engine was not running smooth. He gave me the critical path to getting all th More

by Auburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Znidarsic JR--Service advisor
December 09, 2025

I have done business with planet Ford in Humble since 2014 and they always work with me and I’ll continue to do business with them and tell everyone that I talk to about how well they have treated me. A More

by gerardolivares415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2025

Ran my credit without my consent multiple times. ....I bought a car from another dealer and they ran my credit that day anyway. Also the dishonest sales people I would never purchase a vehicle from t More

by Allfor94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier
December 09, 2025

Great experience, it went smooth from initial interaction with sales to onsite review of the vehicle to finance and aftermarket. More

by brent.gibbons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Randall Reed's Planet Ford responded

Brent, we're so pleased to read that our team at Planet Ford in Humble provided a great experience rom finance to aftermarket. If you need anything, our team is always here to help.

December 08, 2025

Y'all offered me 12k less for my trade in than your competitor. Wasn't even close in the numbers. I have money and an 810 credit score. I don't need your deal. More

by raptor-660-r@hotmail.com
Recommend Dealer
No
Employees Worked With
I can't remember gentlemen name
December 08, 2025

Jose provided great customer service and I was very pleased with him and the way everything went with my vehicle. More

by cephusella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
Dec 12, 2025 -

Randall Reed's Planet Ford responded

We are happy to read that you were pleased with your service thanks to Jose and our Planet Ford team in Humble. Should you need anything additional, please let us know know. We're happy to help.

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