Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randall Reed's Planet Ford
Humble, TX
2,855 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,857 reviews
May 31, 2025
Great place to buy a car. Friendly people and knowledgeable. Know what they are doing. Friendly people and knowledgeable. Know what they are doing. More
by lfink20001
Verified Customer
May 31, 2025
VERY poor service. Took 5.5 hrs to buy a car - unreal! Very long Wait time between back and forth. Took 5.5 hrs to buy a car - unreal! Very long Wait time between back and forth. More
by yanic.harel
May 30, 2025
Kelli Campbell is an awesome service rep. She stays on top of her job and keeps her clients informed if job progress and other problems. She stays on top of her job and keeps her clients informed if job progress and other problems. More
by emtp40
Employees Worked With
May 30, 2025
The service is wonderful. Everyone is very polite, and Gary Scherer was our contact in the collision center. I can't say enough nice things about him. He got me in to take car Everyone is very polite, and Gary Scherer was our contact in the collision center. I can't say enough nice things about him. He got me in to take care of our problem right away. Everyone was very professional. More
by Kim Mims
Employees Worked With
May 29, 2025
We had a great experience. Guy was great and took care of us from arrival to drive off. Everyone we interacted with were very friendly! We will return to Planet Ford! Guy was great and took care of us from arrival to drive off. Everyone we interacted with were very friendly! We will return to Planet Ford! More
by jeffry7four
May 29, 2025
Friendly and easy to work with. Very helpful and knowledgeable about what I wanted to ask. Very helpful and knowledgeable about what I wanted to ask. More
by Sergiom1790
May 29, 2025
Randall Reed’s Planet Ford has the best employees and always treat you like family. I’ve purchased 2 vehicles from them and will continue to go there. always treat you like family. I’ve purchased 2 vehicles from them and will continue to go there. More
by MLAZO1984
May 29, 2025
I bought a Ford F-250 from Planet Ford in Humble. The day I got it home the check engine light came on, so I took it back in for service. The truck was there over a week, during which I had to pay fo The day I got it home the check engine light came on, so I took it back in for service. The truck was there over a week, during which I had to pay for a rental car. Once I finally got it back I drove it for two days and the check engine light came on again for a leak due to improper installation of the fuel pump. I went back to the service department and asked if I could schedule an appointment so that I would not have to leave my truck for two weeks, for a fix that would take 30 minutes. Tim, at the service department said there’s nothing he could do and that I would just have to spend another $600 on a rental. One of the other service managers stepped in and said he would give me the next available loaner vehicle and that it would be 1-2 weeks before one was available. It has currently been 8 weeks and I have not even received a phone call. More
by tylerlanders5
Employees Worked With
Tim, in service
May 28, 2025
The service is amazing. They take care of me every time. Try other dealership for Ford and they won't get my business only here. They take care of me every time. Try other dealership for Ford and they won't get my business only here. More
by Loryie
Employees Worked With
Tim Znidarsic Jr.
