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Randall Reed's Planet Ford - Service Center

Humble, TX

4.3
966 Reviews

966 Reviews of Randall Reed's Planet Ford - Service Center

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May 09, 2024

Great Service and great communication. Very friendly to work with. Appreciate everything they did. Thank you so much! More

by gaildebett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
May 09, 2024

Poor communication, vehicle not finished properly missing parts on vehicle received no receipt of work done collector's truck non certified parts etc. More

by REGINALRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Scherer
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Both the service department and the collision department are trustworthy and efficient. I brought my car in for collision repair and was treated so kindly by Brie, Francisco and Gary. They did an excell More

by JP6749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

It was great experience and they were super friendly. They explained everything and it was great overall experience More

by Allendtaylor69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Very very bad business refused to help me many times. Would like a call back from upper Ford above this dealership to talk about the problems I am having. No one is helping at dealership they all cover More

by bxtnchrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hervey Ayala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Barcenas
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

My car took forever to be ready practically 6 months. .. and when I picked up my car a month ago or so, it makes a noise. I have contact service and all they say is bring the car and you have to leave it More

by ADILIA.COLINA65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Gerber
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

Work was completed in a reasonable time. Tim the Service Rep was great and kept me informed on the status of the repair. More

by msw1445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Z.
April 28, 2024

Great service Great service people Awesome environment to relax and wait for vehicle.They really take of you and your vehicles More

by ZBIIIGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
April 27, 2024

Excellent service, prompt reaction time and service with a smile.. I appreciate the attention to my needs More

by macknificent02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Great customer service I love this place highly recommend I already send all my son’s and daughters there. Thanks guys amazing team work 💕💕🌸🌸 More

by catalina10moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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