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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,318 Reviews

1,318 Reviews of Randall Reed's Planet Ford - Service Center

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August 23, 2023

They were very nice and on time. My wait time was very short. I am very satisfied. More

by g.patterson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

I don't do reviews. It's a waste of my valuable time and thoughts More

by JCURIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

I have nothing to complain about, good to go with no issues. See you next time More

by KNIGHTHAWK_32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Cambell
August 22, 2023

In my opinion there’s employees that have a attitude of not wanting to work properly, they did do the oil change but not filled my tire with air when I told them if they can and they said they will but lik More

by Nalcazar100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

From start to finish, the service department was fast, courteous, and professional. That's why I have returned several times to purchase new vehicles. More

by UPCSPANISHREV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

It’s always a great experience with Planet Ford 59. Rodney and Jose do a great job. More

by JAMES.S.MORRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

CJ great customer service and was very nice and fast customer service was on time More

by bbmmgg1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cj
August 21, 2023

Great service in being prompt in follow up on customer concerns and time constraints, Wonderful hospitality More

by GM17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Falla
August 21, 2023

It was a very long wait just for an oil change. I do not believe my vehicle was inspected like it was supposed to be. More

by YPPIKS2060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Vickers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

Everything that was supposed to be done was done and done in a timely matter including call letting me know it was ready to be picked up good job More

by THOMPSON.LARRY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lane
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